Volvo of Tacoma

Amazing experience! My experience at this dealership was awesome! I highly recommend you see Bill Allen! He bent over backwards for me and my family and I couldn't ask fo My experience at this dealership was awesome! I highly recommend you see Bill Allen! He bent over backwards for me and my family and I couldn't ask for anything more. More

Good service As usual, good service without waiting. We have purchased several cars from Volvo of Tacoma and will continue to do so. Thanks for your continued go As usual, good service without waiting. We have purchased several cars from Volvo of Tacoma and will continue to do so. Thanks for your continued good service More

Excellent customer service Bill Allen went above and beyond to get me into the car that I wanted at a great price. He was fun to work with! Bill Allen went above and beyond to get me into the car that I wanted at a great price. He was fun to work with! More

JIM KREITZMANN: Dream maker I feel I must share my wonderful experience with Mr. Jim Kreitzmann who is at Volvo of Tacoma at Fife. I will always remain grateful for the extra c I feel I must share my wonderful experience with Mr. Jim Kreitzmann who is at Volvo of Tacoma at Fife. I will always remain grateful for the extra care and thought that was put into purchasing my new 2017 VOLVO XC90. He is the reason I own my new car and am so happy. I just can't stop smiling! He was transparent with every step. I never felt pushed or pressured. I know I was probably pretty annoying, but he never let me feel I was. Such good character. I highly recommend JIM KREITZMANN to help you with your purchase. You won't regret it! More

Outstanding! Volvo of Tacoma serviced my Volvo XC-60, as well as performed a detail service. When I received my Volvo back, it looked like a brand-new car! I was Volvo of Tacoma serviced my Volvo XC-60, as well as performed a detail service. When I received my Volvo back, it looked like a brand-new car! I was very happy with the service! The service center also performed the 50,000 servicing and did a fabulous job and were very attentive and kept me apprised every step of the way! I would definitely recommend Tacoma Volvo for your servicing needs! More

Very helpful We were in a severe accident in 2012 and while I was in the hospital my husband needed a car to immediately replace my demolished one that I happily p We were in a severe accident in 2012 and while I was in the hospital my husband needed a car to immediately replace my demolished one that I happily purchased from Volkswagen Auburn :) He picked Volvo because of the safety ratings, but it was the ease of transaction that left us so very thankful and happy with his purchase. It was a devastating time and this Volvo dealership really stepped up to help us out for our extraordinary circumstance. To add, every time I went in for service the team was fast and courteous. Highly recommend. More

What a waste of time Wow, not a Volvo experience.... More like a visit to the shady used car lot... I expected a lot more than what I received but the other reviews that Wow, not a Volvo experience.... More like a visit to the shady used car lot... I expected a lot more than what I received but the other reviews that painted a more honest picture should be taken to heart. What a waste of time! More

Volvo ain't what it used to be Fuel pump had been replaced under recall in 2010. Dealer said they would probably fix it free since it smells like gas. They charged $65 to tell me Fuel pump had been replaced under recall in 2010. Dealer said they would probably fix it free since it smells like gas. They charged $65 to tell me the pump was broken. More

We are a customer of Volvo of Tacoma since 2006. In September of 2010, we brought our Volvo XC90 to their service dept. because of an AC problem. We were told then that they need to replace the air com September of 2010, we brought our Volvo XC90 to their service dept. because of an AC problem. We were told then that they need to replace the air compressor. At that time our car has 22K miles. They admitted that it's unusual for the air compressor to break this soon. Because I trust them that they know what they are doing, I agreed to replace the air compressor. We paid almost $1400. On our way home after we picked up the car, we noticed that the AC is not working. We brought the car back a few days later and they told us that the air compressor failed to work and needs to be replaced. We thought that it's just an isolated case. A month later, the air compressor failed to work again. They installed another air compressor. The last two air compressors were covered by warranty. After the third air compressor, we assumed that they fixed the problem. In the next 2 1/2 years, my wife occasionally mentioned to me that the AC is not working right. I ignored her for so long. It was my biggest mistake. In July of 2013 we used the car to travel to Southern Oregon. At this time I was convinced that the AC was not working and needs to be checked. After our trip, we took the car to Volvo of Tacoma. Their diagnosis - bad air compressor. This is when our ordeal started. I can't believe that it's the compressor again. I asked for second opinion but it did not work as well. With no other choice, we went back to Volvo of Tacoma. Volvo agreed to pay 50% of the compressor. The issue is, they did not fix the problem after replacing the compressor. For weeks they have no idea how to fix the problem. They asked technical support from Volvo. After consultation with Volvo technicians, they suggested to try replacing the expansion valve. Since they can't guarantee that it will fix the problem, I disagreed. Volvo stepped-in again and agreed to pay for the expansion valve. Replacing the expansion valve did not fix anything. After 6 weeks, they suggested to replace the condenser for $1100 with no guarantee to fix the problem. At this time, I was just too tired playing their guessing games and decided to pick up our car without resolving the issue. Adding insult to injury we paid 50% of the compressor. I encourage other customers with bad experience with Volvo of Tacoma to share your stories More

Great experience at Volvo of Tacoma. We purchased a 2012 Volvo S60 T5. The car was impressive, totally outclassing a very similar Acura we had just driven. The price was fair. Our salesman, Kevin Lee, was f Volvo S60 T5. The car was impressive, totally outclassing a very similar Acura we had just driven. The price was fair. Our salesman, Kevin Lee, was friendly and helpful. The process was quick and easy. Of all my car buying experiences over the last 28 years this one was easily the best. I can readily recommend Volvo of Tacoma as a place to visit if you are in the market for a quality upper end vehicle. More