Volvo of Tucson

Very UNIMPRESSED with Volvo Cars Tucson. They are one of two dealers listed here in Tucson when you get an online Kelley Blue Book (KBB) quote to sell your vehicle. I did not sell my car to They are one of two dealers listed here in Tucson when you get an online Kelley Blue Book (KBB) quote to sell your vehicle. I did not sell my car to them, as it was an uncomfortable and disconcerting process. They seem stuck in the “days-gone-by”, antiquated car dealer methods and practices. I brought my car and my offer in, and after he drove my car and inspected it, Jimmy took me to a back, windowless room to “negotiate”. Really? And then he offered me $1,000 LESS than the KBB online instant cash offer. We played the old game where he went back and forth to-I’m not sure who or where-and we agreed on a price that was still $500 less than the KBB offer online. My bad, but I wanted to sell my car. The clincher was he wanted me to sign all the paperwork, take my car and then…he told me I’d have to wait 10 days to get my check? What the heck?? Needless to say, I did not feel comfortable doing that. It felt like an “old school vintage” bad car dealership nightmare. I’d advise you to ask a lot of questions, have your eyes wide open and be very wary if you set foot in the Volvo Cars dealership. P. S. The day or so after that, I went to the other KBB dealership and it was a study in contrasts. Less than 30 minutes, car was inspected, there was no haggling and I walked out with a check for the full KBB online quote. (It was Cactus Auto…go there if you want to be treated well!) More

Horrible experience and the harassment from GM for leaving a 1 star review was worse leaving a 1 star review was worse More

My salesman, Ricardo, did a great job with the purchase of my 2002 Corvette. He was friendly, knowledgeable and not pushy at all. I am very happy with the entire experience at Volvo of Tucson and am very of my 2002 Corvette. He was friendly, knowledgeable and not pushy at all. I am very happy with the entire experience at Volvo of Tucson and am very pleased with my Corvette. More

Ayad and Ammar couldn’t have been more first-rate. Fair, transparent, and pleasant purchase experience for our new Volvo. transparent, and pleasant purchase experience for our new Volvo. More

I was shopping online for a car around the country; This dealer was very responsive with the Sales Manager, Martin Gonzalez following up to be sure my questions were answered. When I decided not to purchas dealer was very responsive with the Sales Manager, Martin Gonzalez following up to be sure my questions were answered. When I decided not to purchase the car they accepted my decision. Good experience. More

Branden Hansen is exactly what you think of when you think what a car guy is. He tries to push his agenda and do things "HIS way" Bring your business elsewhere I did. think what a car guy is. He tries to push his agenda and do things "HIS way" Bring your business elsewhere I did. More

The worst service experiences Ever! We’ve owned this Volvo for eight years and each routine maintenance is a nightmare. The driver door and seatbelt has been an issue for several years. Jennifer is a Volvo for eight years and each routine maintenance is a nightmare. The driver door and seatbelt has been an issue for several years. Jennifer is a rude, unpleasant person that can’t comprehend a simple request. We always ask for a manager. More

Fantastic new car purchase experience!! Worked with Marty Garcia over the phone and via text. He found the exact model I was looking for and had it at the dealer within 72 hours. Came down Worked with Marty Garcia over the phone and via text. He found the exact model I was looking for and had it at the dealer within 72 hours. Came down from Phoenix and would do it again. Great experience and great price!! More

Great staff all around! We bought a new XC60 on 12/31 and had a great experience from start to finish! This site looks like it has not updated the employees there, as most ev We bought a new XC60 on 12/31 and had a great experience from start to finish! This site looks like it has not updated the employees there, as most everyone we worked with is not listed. From Jimmy (our main sales rep); to George (our initial contact), to Rick (GM), Martin (sales manager), Mikey (back up finance guy), and Mike and Brooklyn (We don’t remember his name, and both were just extra friendly guys there), we not only had a great experience, but we had fun :)! They were open and honest along the way, and we felt comfortable asking questions and waiting for the time that worked for us. We would buy another car from them without hesitation, and look forward to saying hi during service visits. More

Do not buy a used car here Do not buy a used car from this dealership. I purchased a 2008 Volvo XC70 here and the battery died 3 weeks later. When I called and spoke to t Do not buy a used car from this dealership. I purchased a 2008 Volvo XC70 here and the battery died 3 weeks later. When I called and spoke to the salesperson and the manager, I was told that the battery was not covered and I was on my own. Why this is particularly troubling? --- This dealership sold my car new to the original owner and it had been maintained by their service department the entire time. Not a way to build customer loyalty. I recommend against this dealership. More