Volvo of Tucson

Windshield wiper problem Volvo of Tucson took me without an appointment, diagnosed the problem, took me to the parts section, I paid for new windshield wipers and the service Volvo of Tucson took me without an appointment, diagnosed the problem, took me to the parts section, I paid for new windshield wipers and the service associate himself installed them, all within about 10 minutes. It doesn’t get better than that. More

Great Experience I ordered a replacement part for my Volvo from your Parts Department. As a first time visit to Volvo of Tucson, I was very happy with the quick and qu I ordered a replacement part for my Volvo from your Parts Department. As a first time visit to Volvo of Tucson, I was very happy with the quick and quality service provided. It was a pleasure to deal with Jesus Guzman who was a very welcoming and helpful professional. More

Professional and complete I have been using Volvo of Tucson since buying my 1997 Volvo. Richard Lake has always taken the best care of my car and provides the best customer se I have been using Volvo of Tucson since buying my 1997 Volvo. Richard Lake has always taken the best care of my car and provides the best customer service in all of Arizona... Volvo has a real asset in Richard, as I do business there because of him and the standard of care he provides. More

Service on my 1970 164 Volvo I recently had my 1970 Volvo serviced at Volvo of tucson. They did a wonderful job of tracking down the problem on this old model. They were most help I recently had my 1970 Volvo serviced at Volvo of tucson. They did a wonderful job of tracking down the problem on this old model. They were most helpful in finding the parts needed to restore service to my car. It runs most efficiently and parts and service departments were very helpful in my restoration project. Richard and Patrick in parts were great. More

Completed by professional personnel We drove a couple vehicles, decided on one easily. After brief negotiations, we "dined" in the salesman office on Firehouse Subs. The salesman then ex We drove a couple vehicles, decided on one easily. After brief negotiations, we "dined" in the salesman office on Firehouse Subs. The salesman then explained everything, using printed material. After the financial part, we were taken back to the showroom. Two vehicles had been brought in and covered completely in a soft black cloth. Come to find out, one was ours! They delivered it in a way that surprised us both! Lots of fun! Then we went through the vehicle's systems THOROUGHLY! Our drive home was too short! The question below, "first personal contact....." Should say "first contact" If it's "personal" would that not imply "in person"? More

Now I have two Today I leased my second Volvo an XC60 from Rob Waterman. I bought my first Volvo XC70 from him and still love it. I think he is wonderful, kind, and Today I leased my second Volvo an XC60 from Rob Waterman. I bought my first Volvo XC70 from him and still love it. I think he is wonderful, kind, and honest. He has exceptional customer service skills. He calls me on my birthday every year and even asked about my specific family members after a three year-hiatus. I'm not in the market for another car (since I just got one) but when I am I will most certainly buy it from Rob. After my car deal was final, I went and visited Pat Breckenridge in parts to purchase some rubber mats from my new car. After paying for them I expected he would give them to me to install. I was very pleasantly surprised that he met me at my new XC60 and installed them for me. More

Great personal service I had a low coolant indicator warning come up on dashboard on the Friday before we were heading across the desert heat to San Diego. Got down to the d I had a low coolant indicator warning come up on dashboard on the Friday before we were heading across the desert heat to San Diego. Got down to the dealership about 3:45 and they squeezed me in. Did a thorough once over on the car, changed the oil, and topped off fluids. Even though it was past closing, Steve and the mechanic took the time to show me a slow leak at upper radiator connection and generally gave me peace of mind on the car, an xc90 with 130k miles. One less thing to worry about when dragging three small kids across the desert heat (I didn't actually drag them, they were comfortable inside the car ;-). More

First-time buying experience couldn't have been better I didn't intend to buy a car when I did. I had seen the car on Cars.com, and submitted the online form. Within a day, I received an email and set up a I didn't intend to buy a car when I did. I had seen the car on Cars.com, and submitted the online form. Within a day, I received an email and set up an appointment for a test drive. I met Don, and he was great. I was intensely nervous about buying a car, as I'd accompanied my parents on car-buying trips before, and it was not the most pleasant experience. Not ONCE did I ever feel pressured to make an immediate decision. Don showed me the car I came to see (and ultimately purchased); however, he was more than willing to show me others on the lot to ensure I didn't feel like I was missing out. The negotiations went quickly. Yes, there was some back-and-forth on the price of my trade-in, but I anticipated that. It still went fast, and was not as drawn out as other negotiations I'd heard about or seen. Like I said, I didn't plan on buying a car. But, we were able to reach a great deal together, and quickly. And, now I have a car! The finance part of the purchase did take longer than I liked, which is why I didn't rate them excellent. I don't know what the hold up was, but after we had made the deal and I agreed to purchase the car, I had to wait for what seemed like half an hour before seeing the finance guy—and only to sign a few documents. Honestly, though, if I had to buy another car, I would stop at Volvo of Tucson first. Don was great, and I would happily recommend him to another buyer More

Some of the best people under on roof. I cannot state this enough, everyone there was truly great, truly good people. The cars are impressive and the buying experience was as smooth running I cannot state this enough, everyone there was truly great, truly good people. The cars are impressive and the buying experience was as smooth running as the cars they sell. To be clear I bought a 2012 Dodge Ram from Volvo of Tucson, but they treated me as I was buying a $50,000 2015 Volvo. I traded in my 2012 Equinox and was given Kelly Blue book for it, Mike Williams is the General manager and a great guy, fair and very likable. Don Nilles is such a great sales person (in the best way possible, by that I mean he works for you to make YOU happy. Because if you’re not happy He’s not happy.) Gene Richardson III will find you the best rate no question, and if you don't think you need any of the extras (which are nice to have, he is okay with that. I really like them all. P.S I LOVE MY 2012 RAM 1500 HEMI GUYS, THANK YOU. More

I drove straight to the service department. I drove straight to the service department of Volvo of Tucson this week when my car stalled in the middle of showing homes to clients. I drove straig I drove straight to the service department of Volvo of Tucson this week when my car stalled in the middle of showing homes to clients. I drove straight to the dealership without any notice, and they assessed and diagnosed the problem while I worked on the customer computers. Within about an hour, they were able to tell me the problem, and ordered the part. I came back a few days later when the part arrived, and they gave me a loaner car so that I could continue to work. It was repaired under warranty in less than 6 hours. It was a fuel pressure gauge and they explained every step of the process, and paid close attention to every detail. Steven Joseph, the Service Manager, Matthew Kelley, and the technician himself were all so accommodating, professional, efficient and kind. They know what they are doing! Thank You!!:) More