Volvo of Tucson

Outstanding Jacob Ray was my car sales rep , he made my car purchase SO smoth and stress free , I told him what kind of car I needed and price range and he did th Jacob Ray was my car sales rep , he made my car purchase SO smoth and stress free , I told him what kind of car I needed and price range and he did the search for me , he gave me the best deal possible , he was absolutely patient cause I'm a very busy woman , he wasn't pushy at all but at the same time he wanted make the deal . I honestly had the best experience of my life buying a car from Volvo dealership from Jacob Ray . I definitely comeback to purchase another car when the time comes. More

Pre-owned Certified Car Once again I purchased a pre-owned certified car from this dealer. Knowledgeable sales staff- easy to work with. Service team is always helpful . B Once again I purchased a pre-owned certified car from this dealer. Knowledgeable sales staff- easy to work with. Service team is always helpful . Both sales & service are customer-focused & take pride in their Volvo product. More

Branden and Robert did an excellent job in working with us. I am extremely impressed by the Volvo Dealership. I would recommend to my friends and family to purchase their vehicles at this dealership. Branden I am extremely impressed by the Volvo Dealership. I would recommend to my friends and family to purchase their vehicles at this dealership. Branden and Robert were honest and straight forward about the whole process. It was a very positive experience. More

Great Work Done The people there are super nice. They strive to satisfy their customers. Definitely would recomend this place for othersooking to buy a vehicle. Than The people there are super nice. They strive to satisfy their customers. Definitely would recomend this place for othersooking to buy a vehicle. Thank you for giving us the opportunity purchase the perfect vehicle for our family! More

Excellent purchase experience Don and the rest of the staff did a great job through the entire process of showing cars thru the purchase process. The environment at the dealership Don and the rest of the staff did a great job through the entire process of showing cars thru the purchase process. The environment at the dealership is inviting and low key. My only complaint is that some of their cars were not available to show since they were still being inspected and reconditioned . I would recommend that they not advertise pre owned inventory until they are ready to test drive. More

Super easy purchase One recent evening I finally found a used that looked promising online at Volvo of Tucson and sent an inquiry to confirm availability. Lots of dealers One recent evening I finally found a used that looked promising online at Volvo of Tucson and sent an inquiry to confirm availability. Lots of dealers seem to not update their inventory online. Within hours I received an email back confirming the car was still available. I was asleep. So first thing in the morning I responded and decided to go in for a test drive. They had the car ready for me and we went for a drive on streets and highway. They were really easy to work with, no upselling, etc. It was all very clean and clear so I purchased the car. Because I wanted my husband to also be on the title and I brought the wrong checkbook they let me sign everything and then delivered the car to my house at the end of the day so my husband could finish the signing and I could pay them on delivery. This saved us a trip to the dealer which is huge when you have a baby that sleeps half the day. All in all it was an easy, positive experience! More

First Time With Volvo I purchased a certified used vehicle through Volvo of Tucson. The price was fair for both the purchased vehicle and my trade-in. A few minor issues wi I purchased a certified used vehicle through Volvo of Tucson. The price was fair for both the purchased vehicle and my trade-in. A few minor issues with new vehicle were dealt with quickly through the dealership with Jacob Ray's assistance. Everything was handled in an afternoon, and I was provided a courtesy vehicle during the interim. Great customer service from top to bottom- management, sales, finance, and service. More

The need to stay in the Family I have been a long time Volvo owner and have also worked for Volvo NA. While I have tried other cars, Audi, BMW, Mercedes and VW I keep coming back t I have been a long time Volvo owner and have also worked for Volvo NA. While I have tried other cars, Audi, BMW, Mercedes and VW I keep coming back to Volvo because the cars just feel right. I have had many different positions in my career from E-Commerce Director, Used car sales Manager, New car sales manager and also a GM. The idea of having a no pressure dealership has alway been a goal of mine. The Volvo store in Tucson has been a plesant suprise, the staff in general has been wonderful and very attentyie with out overpowering the customer. The sales professional I delt with time was Jacob Ray. very helpfull to say the least and in tume with our needs. It is always hard to explane why I bought another Volvo when our Daughter works for Acura, but as alway a Volvo is a Volvo and there is nothing else will do. More

Great Service I have a new 2017 Volvo XC 90 and was getting an error code indicating some reduced functionality with the City Safety Software. The problem was tra I have a new 2017 Volvo XC 90 and was getting an error code indicating some reduced functionality with the City Safety Software. The problem was traced back to a defective seatbelt assembly on the driver side which the dealership had in stock and was replaced immediately under warranty . More

Best car buying experience ever! My boyfriend and I are new to Tucson and needed a second car. We went to another dealer in town where we were given less than ideal customer service, My boyfriend and I are new to Tucson and needed a second car. We went to another dealer in town where we were given less than ideal customer service, and decided to leave. When we arrived at Volvo we were instantly greeted, offered water, and shown cars that were in our budget. The entire process was seamless and our salesman was honest, upfront, and helpful. Before leaving with the car we purchased we were shown how to use the radio, bluetooth and other systems of the car. After we bought the car, we found that a door wasn't closing properly and took the car back to the dealer to be fixed. Since we were buying a used car that was no longer under warranty, we expected to pay for the repairs, but Volvo of Tucson said the repairs would be done at no cost to us, and they gave us a loaner to use while our car was being fixed. My boyfriend and I left the dealer almost in shock by how caring and nice everyone was at Volvo of Tucson. I will be recommending them to any in need of a new car in the Tucson area. More