VonDerAu Ford

Even with pandemic restrictions and limited current staffing this service department goes the extra mile to get customers serviced. staffing this service department goes the extra mile to get customers serviced. More

Our experience with VanDerAu with excellent. Everyone there was great to work with and would definitely recommend to friends and family. We will continue to do business with them in the future. there was great to work with and would definitely recommend to friends and family. We will continue to do business with them in the future. More

I have always had a good experience with VonDerAu dealership. Everyone at dealership is very friendly and professional. Did wonderful job in a very timely manner. dealership. Everyone at dealership is very friendly and professional. Did wonderful job in a very timely manner. More

Easiest, smoothest transaction I’ve ever been a part of. Extremely knowledgeable, professional and most importantly....hassle-free! I’ll definitely be a return customer!! Extremely knowledgeable, professional and most importantly....hassle-free! I’ll definitely be a return customer!! More

Great experience. We got everything we wanted in a short amount of time. We have bought from this dealer before and will continue to buy from them. amount of time. We have bought from this dealer before and will continue to buy from them. More

This was the easiest automobile purchase I’ve ever made. In and out in less than 2 hours from test drive to hand over of keys. In and out in less than 2 hours from test drive to hand over of keys. More

Excellent My experience has always been great. I have been buying Fords for years from VonDerAu's. Everyone from parts,sales and service have always been great. My experience has always been great. I have been buying Fords for years from VonDerAu's. Everyone from parts,sales and service have always been great. More

Painless entire process was painless, and Mr Donald Mauch of the sales staff was very helpful in finding the vehicle we wanted. purchase was low pressure. entire process was painless, and Mr Donald Mauch of the sales staff was very helpful in finding the vehicle we wanted. purchase was low pressure. More

Poor Service Dept I bought a 2020 Ford Explorer in Oct 2019. At least once a week, the following sensors go off: Pre-Collision Assist Not Available, Sensor Blocked F I bought a 2020 Ford Explorer in Oct 2019. At least once a week, the following sensors go off: Pre-Collision Assist Not Available, Sensor Blocked Front Camera Low Visibility Clean Screen I have brought my car into Vonderau Ford in El Campo 3 times now with still no resolution. I bought my car at BlueBonnet Ford in New Braunfels but they are 2.5 hours away from me so I cannot use their service dept. I went by their service dept and they told me they would just replace the sensor. So, I went to Vonderau and told them about the resolution. I had an appointment with Vonderau today for them just to tell me they have to order the sensor. Why didn't they order the sensor and then call me for an appointment to replace it. I have been there 3 times now with nothing being accomplished. I feel like I am getting the run-around. More

Reliable You can rely on the entire crew of folks at VonDerAu Ford. The shop if super busy but always takes the time to do it right. You can rely on the entire crew of folks at VonDerAu Ford. The shop if super busy but always takes the time to do it right. More