VonDerAu Ford

Great experience. We got everything we wanted in a short amount of time. We have bought from this dealer before and will continue to buy from them. amount of time. We have bought from this dealer before and will continue to buy from them. More

This was the easiest automobile purchase I’ve ever made. In and out in less than 2 hours from test drive to hand over of keys. In and out in less than 2 hours from test drive to hand over of keys. More

Excellent My experience has always been great. I have been buying Fords for years from VonDerAu's. Everyone from parts,sales and service have always been great. My experience has always been great. I have been buying Fords for years from VonDerAu's. Everyone from parts,sales and service have always been great. More

Painless entire process was painless, and Mr Donald Mauch of the sales staff was very helpful in finding the vehicle we wanted. purchase was low pressure. entire process was painless, and Mr Donald Mauch of the sales staff was very helpful in finding the vehicle we wanted. purchase was low pressure. More

Poor Service Dept I bought a 2020 Ford Explorer in Oct 2019. At least once a week, the following sensors go off: Pre-Collision Assist Not Available, Sensor Blocked F I bought a 2020 Ford Explorer in Oct 2019. At least once a week, the following sensors go off: Pre-Collision Assist Not Available, Sensor Blocked Front Camera Low Visibility Clean Screen I have brought my car into Vonderau Ford in El Campo 3 times now with still no resolution. I bought my car at BlueBonnet Ford in New Braunfels but they are 2.5 hours away from me so I cannot use their service dept. I went by their service dept and they told me they would just replace the sensor. So, I went to Vonderau and told them about the resolution. I had an appointment with Vonderau today for them just to tell me they have to order the sensor. Why didn't they order the sensor and then call me for an appointment to replace it. I have been there 3 times now with nothing being accomplished. I feel like I am getting the run-around. More

Reliable You can rely on the entire crew of folks at VonDerAu Ford. The shop if super busy but always takes the time to do it right. You can rely on the entire crew of folks at VonDerAu Ford. The shop if super busy but always takes the time to do it right. More

Andy Hollingsworth was a pleasure to work with. He answered all of our questions and went above and beyond to make sure that all of our needs were met. Very friendly and courteous. We never felt pre answered all of our questions and went above and beyond to make sure that all of our needs were met. Very friendly and courteous. We never felt pressured. Overall, it was a great car buying experience! More

Purchaseing the vehicle was made easy. Wesley Smolik did a great job taking care of our needs in purchasing the expedition. He also check on a couple vehicles I seen at another dealer but Wesley Smolik did a great job taking care of our needs in purchasing the expedition. He also check on a couple vehicles I seen at another dealer but we ended up buying one of the lot. More

Von DerAu Ford did a great job servicing our Expedition and resolving the issue with the navigation unit. They are very busy but do make sure to handle the workload in a professional manner and as promised and resolving the issue with the navigation unit. They are very busy but do make sure to handle the workload in a professional manner and as promised. More

Got what we wanted Went in knowing what we were looking for and found it on the lot. Wanted a white Edge Titanium with tan interior and it was there. Andy was very hel Went in knowing what we were looking for and found it on the lot. Wanted a white Edge Titanium with tan interior and it was there. Andy was very helpful, got the car ready and had the paper ready as well. Very good experience all the way around. More