Voyles Chrysler Dodge Jeep Ram of Birmingham

I wish I could give them zero stars they wrecked my jeep and won't even call me back horrible customer service I don't know what I'm going to have to do and won't even call me back horrible customer service I don't know what I'm going to have to do More

The service department is horrible! HORRIBLE!!! Never had a problem when it was Benchmark but now problem behind problem with no resolution. I’ve been told over and over again not to go to Voyles. I should’v a problem when it was Benchmark but now problem behind problem with no resolution. I’ve been told over and over again not to go to Voyles. I should’ve listened. Horrible More

I purchased a new Jeep Gladiator Rubicon 6 months ago and assured that, as a customer I would be given excellent service. Appointments are almost nonexistent with wait times exceeding 90 days out. I had a ai assured that, as a customer I would be given excellent service. Appointments are almost nonexistent with wait times exceeding 90 days out. I had a airbag check engine light on for over a month and have experienced nothing but frustration and a lack of care. I finally called Hendricks Automotive Group in Hover and was taken in immediately. While I waited they diagnosed the problem, ordered the part and I was out the door. That’s service. I can’t afford to return to Voyles. More

The worst dealership to buy a car from . I bought a 2019 keep wrangler sport from BenchMark jeep on 9/9/2019 and the car had a steering damper recall so I took the car to another dealership to do the recall keep wrangler sport from BenchMark jeep on 9/9/2019 and the car had a steering damper recall so I took the car to another dealership to do the recall and that was on 10/15/2020 and I found out the benchmark Jeep had claimed that they did the recall on the steering damper even though I never went back to them and I never authorized them to do the recall . When the other dealership checked the car they found out that the original steering damper is still on the car and Benchmark dealership NEVER did replace it and never did the recall even though they claim they did . And this is Fraud More

By far the worst experience I have had purchasing a vehicle. Salesman had 20+ years experience so he claimed, but was t very knowledgeable at all. I have purchased 7 Jeep/dodge vehicles from other de vehicle. Salesman had 20+ years experience so he claimed, but was t very knowledgeable at all. I have purchased 7 Jeep/dodge vehicles from other dealers and over 25 total vehicles total so I have a little experience. I will never go back to this place. Incompetent is the only word that fits. More

I drive a ram 5500 service truck. Due to warranty work I’ve had to use dealerships. I so wish I didn’t have to. My mechanic could have had the job done in 2 days what takes these people a month to do. It I’ve had to use dealerships. I so wish I didn’t have to. My mechanic could have had the job done in 2 days what takes these people a month to do. It wouldn’t be that bad but they do terrible work. There’s 12 bolts that hold on my brake calipers. 2 was missing and 2 more broken off. This truck is heavy 18.5 thousand lbs. it needs brakes. Do not take your vehicle to these idiots unless you have to. More

Great The dealership was easy to get to very clean they had a great inventory great location everybody was super nice showed me everything I would recommen The dealership was easy to get to very clean they had a great inventory great location everybody was super nice showed me everything I would recommend this dealership to everybody. My salesman Jason Mirabito What’s great is showing me the truck and the knowledge he knew about it. More

Almost a deal I had the pleasure of working on a deal with Jason Mirabito. Even though we didn't close the deal bexcause I decided on a different color vehicle Jaso I had the pleasure of working on a deal with Jason Mirabito. Even though we didn't close the deal bexcause I decided on a different color vehicle Jason was very professional and up front with me. I will not hesitate to call him when I need a vehicle in the future. Great experience!!! More

Benchmark and Jason is awesome I first purchased a used vehicle from Jason at Benchmark in July 2016. Jason was mindful of our time and he lets us explore the vehicles with absolut I first purchased a used vehicle from Jason at Benchmark in July 2016. Jason was mindful of our time and he lets us explore the vehicles with absolutely no pressure. The paperwork was easy with no garbage clause like the spot delivery scams some dealerships use. At that time we did look over the Rams but, while impressed, we were not ready to covert from Silveradoes. Then the new 2019's came out. We went t5o Benchmark first but Jason was not there so we jsut browsed but they did not have what we were looking for that day. We visited every dealership from Meridian MS to Anniston, Al and up into Tennessee and down to Montgomery looking for that special one. Most dealerships I was not impressed with. We are old school and like to see what we are buying. Most of the sales people knew nothing they had on their lot. They didn't even know what came on the Ram Rebels - I was told that you could not get 4 corner air suspension or Panoramic Sunroof on the Rebels. I honestly can not remember any of their names because they simply did not make a lasting impression. We decided again to visit Benchmark and asked for Jason - I remembered his name because he was one of the few that seemed to always know what was going on and made that lasting impression. He came out, seemed happy to see us and was able to answer our way too many questions. He did not have to go and look up what was on the lot because he knew what they had. He pointed me right to my new Ram with the suspension, e torque and sunroof I wanted. Simple when a salesperson knows they product. AND he got us to purchase our first RAM! Goodbye Silverado... Again, negotiation was fast with paperwork a breeze. And we were in and out in record time. Benchmark and Jason are a winning combination... More

Buying made easy! Jason Mirabito made my buying experience very pleasurable. Constantly going above to help me get the vehicle I wanted and making the transaction a bre Jason Mirabito made my buying experience very pleasurable. Constantly going above to help me get the vehicle I wanted and making the transaction a breeze. HIGHLY RECOMMEND HIM! More