W.I. Simonson Mercedes-Benz
Santa Monica, CA
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525 Reviews of W.I. Simonson Mercedes-Benz
John made the transaction easy over the internet. All I had to do was drive up and pick up my new car. The paperwork was a bit intensive, but that is always the case with buying a car. Great Experience! had to do was drive up and pick up my new car. The paperwork was a bit intensive, but that is always the case with buying a car. Great Experience! More
On a scale of 1 to 10, John rates an eleven! He was absolutely outstanding! Both my wife and I were extremely impressed with John's professionalism, demeanor, and service. He was firm with price and absolutely outstanding! Both my wife and I were extremely impressed with John's professionalism, demeanor, and service. He was firm with price and honest with all the features of the used Ford F-150 he sold us, yet he treated me as a valued customer and worked extensively to get me the vehicle. Despite numerous interests from other customers, and their willingness to pay more for the used vehicle, John kept the F-150 for me, as promised. (I was in Iowa when I first expressed interest in the vehicle. It wasn't until a week later that I was able to meet John in person. Sure enough, when I arrived at the dealership, the pick-up truck was there and it was immaculate.) When I asked that the vehicle be delivered on Sunday, June 17, John made it happen. Despite it being his day off and more importantly Father's Day, John personally delivered the vehicle. (He had his family with him and I got to meet them briefly.) John, I can't thank you enough for all you've done. You are an amazing person and an outstanding steward of Mercedes Benz. Much appreciated, Frank S. More
I am really impressed with the quality of service provided by John. He was flexible in understanding my needs and taking time to show me the options available. He was upfront and clear in the pricing provided by John. He was flexible in understanding my needs and taking time to show me the options available. He was upfront and clear in the pricing and services. I felt him knowledgeable in selling Mercedes vehicles with features and cross dealership understanding. John’s goal is to provide quality service to his customers. Thanks John for your help in picking the right vehicle for my family. Saket More
Phenomenal, exceptional sales personnel, made me feel valued/appreciated worked greatly with my budget, surprisingly, called next day to see if my car was ok. valued/appreciated worked greatly with my budget, surprisingly, called next day to see if my car was ok. More
John Was very helpful throughout the whole deal and Made sure I was taken care of the whole time. He also made sure to stay in contact with me just to see how everything was going and if I needed anything e sure I was taken care of the whole time. He also made sure to stay in contact with me just to see how everything was going and if I needed anything else. More
I recently purchased a pre-owned 2011 c300 from John Halaka. He did a great job showing me the car, and when the time came working through the details to get the deal closed. I appreciate his profession Halaka. He did a great job showing me the car, and when the time came working through the details to get the deal closed. I appreciate his professionalism and would recommend him to other buyers. More
This is our second car from Ernie and he never fails to deliver. He works 110% to make sure we are happy every step of the way and always with a smile on his face. Superb! We have already recommended him t deliver. He works 110% to make sure we are happy every step of the way and always with a smile on his face. Superb! We have already recommended him to 2 of our friends. Professional, courteous and amusing at all times, a great salesman! More
John Halaka was the most helpful, patient, knowledgeable and non-pushy (which is a big deal for me, because I get turned off by hard-sell) dealer I had the pleasure of talking to during my week-long search and non-pushy (which is a big deal for me, because I get turned off by hard-sell) dealer I had the pleasure of talking to during my week-long search for a car. He politely accepted my rescheduling of the second visit, because I was having a busy week at work. Answered all my questions and helped me through every step, got me a great deal, and most importantly, did not make me feel intimidated or neglected at any point. I have been in too many situations where a dealer visibly "switches off" once the money changes hands, but John has also been consistent in following up after the sale. The paperwork completed at 9 PM on Friday evening and he was with me all the way, and even had a helpful suggestion for a dinner place nearby as I drove my car out of the showroom. Truly excellent service, and I would recommend WI Simonson, and John Halaka in particular, to anyone looking for a car. More

