Waco Hyundai

Service dept has yet another manager. This one "had no record" of my appointment, so I got pushed back 2 and 1/2 hours waiting for an oil change. Then he charged me $47 to look at my side-view mirror. A record" of my appointment, so I got pushed back 2 and 1/2 hours waiting for an oil change. Then he charged me $47 to look at my side-view mirror. AWFUL. I'm going to Austin for further service needs. More

Charged me $241. Hiley figured out the Tucson had an Elantra motor so you can’t tell me Greg May even looked at my car! Elantra motor so you can’t tell me Greg May even looked at my car! More

They were really polite, honest, and professional. It is just they ordered the wrong part, and I had to run a few more times to get things fixed. In general, I’d do my service here long time. just they ordered the wrong part, and I had to run a few more times to get things fixed. In general, I’d do my service here long time. More

I took my car in for simple service as suggested by Hyundai, oil and filter change and tire rotation. I was somewhat surprised that the price for tire rotation was listed as "to be determined". Is Hyundai, oil and filter change and tire rotation. I was somewhat surprised that the price for tire rotation was listed as "to be determined". Is this something which is not routinely done by this dealership? I had arranged for an appointment time online and was about 15 minutes early. Check in went smoothly. This service took 2 hours 5 minutes from scheduled start time until I paid my bill. Drive in oil change places post 20 minute service. Does it take the extra time for the inspection, a report of which was not provided? Does it take an extra hour to rotate tires? I am also a little put out by the $2.00 charge for document storage and storage fee. What were the shop supplies for $3.14,soap and water, air for lifts, washer fluid,.....? I had a previous dealer who I feel did a better job. More

Great service and great people! Justin and Ronny were great to work with. Erik in finance was also great. Would.not buy a vehicle anywhere else. great to work with. Erik in finance was also great. Would.not buy a vehicle anywhere else. More

We had an appt with Justin and when we got there he had another appt there (which was fine with us) but he made sure that we were in good hands and taken care of by Clayton. We got the vehicle we wanted an another appt there (which was fine with us) but he made sure that we were in good hands and taken care of by Clayton. We got the vehicle we wanted and Justin did make sure we were straight before we headed out. Clayton was very warm and easy to talk to and knowledgeable about the vehicle we wanted. The Finance dept and the GM were also very professional, patient and helpful. Thank you guys for such a positive experience. More

Great customer service. Super nice and very knowledgeable. They keep you updated. Tom even paid for my Uber ride home. I will definitely be back. knowledgeable. They keep you updated. Tom even paid for my Uber ride home. I will definitely be back. More

Excellent buying experience with professional and efficient staff. Great array of inventory to choose from when selecting the vehicle that was right for me. efficient staff. Great array of inventory to choose from when selecting the vehicle that was right for me. More

Horrible experience. The explorer needed 5k in repairs and I was flat out told 20k for two days seems okay. Scam company. Rude to say the least. Huge buyer beware! Has been reported to the better business and I was flat out told 20k for two days seems okay. Scam company. Rude to say the least. Huge buyer beware! Has been reported to the better business bureau. More

I had a very bad experience. Bad communication. Was lied to. And still didnt get my car fixed to. And still didnt get my car fixed More