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Waco Hyundai

Waco, TX

3.5
1,023 Reviews

1501 W. Loop 340

Waco, TX

76712

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Showing 1,023 reviews

May 07, 2021

Had to stop by for an unplugged sensor, got everything fixed really quickly and the employees were very nice like they usually are all the time. More

by KATIE_WILLIAMS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam May, Tommy Clark, RANDY RIGGINS
May 06, 2021

It was a great experience and Clayton was awesome! Definitely great customer service throughout the whole place! Will be coming back for sure! Great Job! More

by lgriffin8475
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Gentz
May 06, 2021

Outstanding service all around. I got way more than i expected. Professional and courteous. Straight forward and timely. Couldn’t ask for better service! Great job! Will definitely be a long time custome More

by LEYENDECKER.LISA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Owens
May 05, 2021

Came in to have service completed on my Hyundai with less than 9,000 miles. I was told one price and now a week and a half later told a price that is 100% higher, no parts were ordered in error, my service t More

by jll
Recommend Dealer
No
Employees Worked With
Sam May, RANDY RIGGINS
May 05, 2021

Darwin was very kind and was able to answer any questions. All of the employees were very nice and checked with me. Great experience. Done More

by SCHANGEME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murrey, Darwin Rice, Thomas Gentz
May 03, 2021

We were greeted as soon as we walked it. Great service. They called after a few days to make sure I was happy. Friendly staff! More

by DTREVINO09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsey Ruiz
May 02, 2021

Everyone there was a good and helpful but everything what I needed. And I do appreciate them. Especially colton White. Thank you guys very much More

by REDSKINS19732007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr White, Matt Murrey, Thomas Gentz
May 01, 2021

The 1st lady I spoke with was totally inept for her job. She could not understand my name and actually laughed at me during the process. I told her I did not think she was doing her job well and she told More

by bkirktx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RANDY RIGGINS
April 28, 2021

Service is no good. Tried to tell me that my car had to be in cruise control at 4 mph for front camera to work. More

by Lsteen76705
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
RANDY RIGGINS
Apr 29, 2021 -

Waco Hyundai responded

Your vehicle is not equipped with a FRONT CAMERA, whereas there is NO FRONT CAMERA it will not work at any speed. We are sorry you are confused about this issue but the fact is, this model vehicle is not made with a front camera... it is not ( nor has it ever been ) an available option on this vehicle. We went as far as showing you documentation from the manufacturer, brochures and other vehicles identical to yours. You are confused about the front camera there is no such thing. We respectfully ask you to revise or rescind this comment.

Apr 29, 2021 -

Lsteen76705 responded

You can say what you want,, but your service is bad. I am not a mechanic, so how would I know front camera was not working when I brought the car in. It had a front camera in it when I bought it. May have been a mistake from the factory but it had one. And do not like the General Manager saying the I was lieing about it and confussed. May have to send e-mail to Hyundai Motor Company.

Apr 29, 2021 -

Waco Hyundai responded

Please be our guest to contact Hyundai directly. They will confirm the model vehicle you purchased has never been produced with a forward facing camera.

April 28, 2021

The best auto transaction I’ve ever done but what was even better was the the individual on the other side of the desk. We went after hours thinking no one would be there. WRONG..,met GM locking up and More

by ROXIE.VILLARREAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramsey Ruiz, Matt Murrey, Darwin Rice
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