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Waco Hyundai
Waco, TX
1,026 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 03, 2021
All went smoothly and very friendly. Vehicle overview very detailed and all questions or concerns answered promptly. Excited about the MyHyundai Bluelink that is part of the whole package. very detailed and all questions or concerns answered promptly. Excited about the MyHyundai Bluelink that is part of the whole package. More
by ROGER40
Verified CustomerEmployees Worked With
Justin Owens, Ramsey Ruiz, Matt Murrey, Thomas Gentz
January 01, 2021
look at the dates of my work order. Was promised a loner as soon as one came in. Was told you had 10 loners, Can't comment on quality of work, after 7 weeks and car is still in maintenance, and no contact as soon as one came in. Was told you had 10 loners, Can't comment on quality of work, after 7 weeks and car is still in maintenance, and no contact from service dept. how can I rate the quality of work and professionalism of personnel when there has been no contact. Seems like there is a brakedown in training by management. More
by ronaldtremont
Employees Worked With
Tommy Clark
December 31, 2020
Justin is great! It would have been nice to know how the process is with getting all documents ready to sign. Absolutely Did not like having to initial what I told Justin I’d buy the vehicle for. Rather ins process is with getting all documents ready to sign. Absolutely Did not like having to initial what I told Justin I’d buy the vehicle for. Rather insulting to my integrity by management. More
by DBBONIFACE
Employees Worked With
Justin Owens, Thomas Gentz
December 31, 2020
The service department has the most professional and friendly people. Thank you for the great service. I appreciate how accommodating you are to your customers by offering the shuttle service. friendly people. Thank you for the great service. I appreciate how accommodating you are to your customers by offering the shuttle service. More
by tkinnear
Employees Worked With
Tommy Clark
December 30, 2020
Took my car in because of a check engine light. They inspected it, found the issue and were super-quick, super-helpful, and super-under-warranty! inspected it, found the issue and were super-quick, super-helpful, and super-under-warranty! More
by jamesyasko
Employees Worked With
Sam May, Tommy Clark
December 27, 2020
My sales experience was wonderful, from the sales department to the finance department. Paul was very informative and helpful. Everyone here made buying a car an easy process. department to the finance department. Paul was very informative and helpful. Everyone here made buying a car an easy process. More
by NIC_MCCALLISTER
Employees Worked With
Paul Malvaez, Matt Murrey, Thomas Gentz
December 18, 2020
I brought my car in for a recall issue and they handled it efficiently. They also checked my car out thoroughly. I felt they were very honest in letting me know any issues I would be dealing with in the ne it efficiently. They also checked my car out thoroughly. I felt they were very honest in letting me know any issues I would be dealing with in the near future. I did not feel like anything was being pushed on me. More
by laurenjordan48
Employees Worked With
Sam May, Tommy Clark
December 17, 2020
The worst experience I have ever received from a dealership. It was a simple engine recall. I will never be coming back here. Reps lied about policy and procedures as well as gave misleading informa dealership. It was a simple engine recall. I will never be coming back here. Reps lied about policy and procedures as well as gave misleading information. Will never return here. More
by Lukedubas
Employees Worked With
Sam May, Matt Murrey, Tommy Clark, Mikayla Glowski
December 16, 2020
The people are very nice and seems to really appreciate their buyers. Overall experience was very good. MY salesman, Trey, was very diligent in putting together the best deal for me. their buyers. Overall experience was very good. MY salesman, Trey, was very diligent in putting together the best deal for me. More
by WWMC1123
Employees Worked With
Tommy Clark
