I recently purchased a 2020 Jeep Wrangler Unlimited from Waconia DCJR. When I arrived to pick it up, me and the sales guy looked at the Jeep and nothing stood out besides it being a bit dirty. Took it for a drive, drove great, loved it, and decided to pull the trigger. I bought this jeep for my wife as a surprise while she was on vacation, so I drove it through the carwash when I returned home to get it cleaned up for her. When I arrived home from the carwash I was looking it over and noticed some big scrapes on the hardtop on the front and side, so I got up on the door and looked at the top and it appears to have a big chunk missing from the driver side hard top, almost as if it has been dropped or something during removal as well as some road rash on other parts of the top. I immediately thought maybe it was the carwash, so I went back there to show them, and they pulled the video showing the top of the vehicle and it was showing. Being I only drove the car home, and didn't follow any vehicles closely, and didn't remove the tops, and didn't drive through a hailstorm.....I KNOW I DID NOT cause this damage. I immediately called my Sales guy at the Jeep dealer as NOONE wants to spend that kind of money on a JEEP with a damaged part and asked him about it and he indicated he'd look into it. I sent pictures showing the top and explained there is no way I could have caused this by driving home. After a couple days they responded that "their" video doesn't appear to show the damage and they can't do anything for me. If that is truly the case, I think there is a bigger problem in store for Jeep owners that have an Altitude package, as apparently you can't drive them through wind without being damaged.....that is a very disappointing outcome, especially after I had offered to split the cost of the new left side top. Very disappointed customer to say the least.