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Wade Ford

Smyrna, GA

Overview
Reviews
4.7
549 Reviews
Call Dealership (770) 436-1200

3860 South Cobb Drive

Smyrna, GA

30080

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Showing 549 reviews

March 13, 2026

I have been a Ford Customer for over 20 years. This Dealership is 5 Stars. Mr. Gibbs is 5 stars as well. I never felt pressured. I had assistance from the service department through sales and More

by lcnpac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken and Eric in service and David in sales.
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Mar 13, 2026 -

Wade Ford responded

Your loyalty over the last 20 years is greatly appreciated! We're thrilled to hear that David and our team continue to make your visits a great experience here at Wade Ford. We look forward to seeing you again on your next visit. Until then, drive safe!

March 08, 2026

This dealership was able to help me pick out the car I wanted and get it to me fast. More

by Noahjmay85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
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Mar 09, 2026 -

Wade Ford responded

Congratulations on your new car! We're proud to hear that our team at Wade Ford provided you with such a positive experience. We appreciate you choosing us and are always here if you need anything in the future!

March 04, 2026

5star experience definitely recommending to my family & friends. Very accommodating & will work with your budget More

by Thompsonissac24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Figueroa
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Mar 05, 2026 -

Wade Ford responded

Thank you for the amazing 5-star review of Wade Ford! We truly appreciate your recommendation and look forward to serving you again down the road. Have a wonderful day!

March 03, 2026

My only criticism is that I should have been informed that an outside agency arranges the title transfer and they require that I provide them with a copy of my insurance card for the vehicle before I can More

by rung7415
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Mike Griffin was outstanding.
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Mar 05, 2026 -

Wade Ford responded

Hello, Thank you for sharing this feedback. I am sorry to hear this was not communicated to you in advance. We are always looking for ways to improve, and input like yours helps us do that. If you would like to discuss this further or if we can assist with anything else, please feel free to reach out to me directly using the contact information below. Thank you again, and we truly appreciate your business. Sincerely, William Friddell - General Sales Manager - williamfriddell@lithia.com

March 02, 2026

Great service, friendly people and they respect and care about their customers . I recommend Wade Ford to all my friends More

by Jsmall4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Writer
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Mar 03, 2026 -

Wade Ford responded

Thank you for the glowing review! We're delighted to hear our team took such great care of you here at Wade Ford. We look forward to assisting you again down the road. Until then, travel safe!

February 28, 2026

Quality service performed on time with a scheduled appointment - nice. Thanks to Ruben Hernandez for his excellent work. Ruben remembers me and my car and what service I've had at Wade Ford. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Hernandez
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Mar 02, 2026 -

Wade Ford responded

Eric, we're glad to hear that Ruben made the process so seamless. We look forward to serving you again down the road. Thank you for choosing Wade Ford!

February 27, 2026

Great service. Ed Pineda is wonderful to work with. Work done in a timely manner. More

by Christy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
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Mar 02, 2026 -

Wade Ford responded

Christy, it's great to hear that you enjoyed working with Ed and our team here at Wade Ford. Thank you for your support! We look forward to seeing you again on your next visit!

February 27, 2026

Took care of my recall in my driveway. They were on time, quick and courteous. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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Mar 02, 2026 -

Wade Ford responded

Chris, thank you for choosing Wade Ford! We truly value your feedback and look forward to serving you again in the future. Wishing you a wonderful day!

February 27, 2026

Very attentive dealer focusing on the highest level of customer satisfaction and making conscious efforts to maximize it More

by J Kis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
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Feb 27, 2026 -

Wade Ford responded

Customer satisfaction is our priority! It's rewarding to learn of your five-star experience here at Wade Ford. We appreciate you taking the time to leave your feedback and hope to serve you again down the road!

February 27, 2026

Wade Ford always provides great service with a smile. Fast, friendly and cost effective service! More

by Shelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gantek
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Mar 02, 2026 -

Wade Ford responded

Shelby, thank you for the lovely five-star review! We are truly grateful to have you as a Wade Ford customer. Until next time, take care!

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