Wade Ford

Excellent experience all thru out the purchase and afterwards. Highly recommend Jacob and the rest of the staff🇺🇸🇺🇸👮🏻‍♂️ afterwards. Highly recommend Jacob and the rest of the staff🇺🇸🇺🇸👮🏻‍♂️ More

We have bought are cars from Wade Ford for over 20 years. And we have them serviced there because Eric Gantek takes care of us And we have them serviced there because Eric Gantek takes care of us More

Had a major issue with F-150, out of warranty. Ed and the rest of the team at Wade Ford did a good job of communicating with Ford Corporate and convincing them to cover higher portion of the cost Ed and the rest of the team at Wade Ford did a good job of communicating with Ford Corporate and convincing them to cover higher portion of the cost of the repairs than what Ed originally believed was possible. It took Ford Corporate quite a while to respond and confirm the contribution. But Ed did a job of following up with Ford Corporate and keeping me updated on the situation. Once Ford Corporate confirmed their contribution, Wade Ford completed the repairs quickly and for even less cost to me than their final estimate. More

Customer focused experience with a salesperson who worked with us to get what we needed. “Back office” support was superb. Everyone involved focused on our needs and getting us to the right vehicle. Highl with us to get what we needed. “Back office” support was superb. Everyone involved focused on our needs and getting us to the right vehicle. Highly recommend! Thank you for staying late and making this purchase a reality! More

🌟🌟🌟🌟🌟 An Incredible Car Buying Experience with Mike Griffin! If you’re in the market for a new car and want to work with someone who is truly exceptional — look no further than Mike Griffin! We rece Griffin! If you’re in the market for a new car and want to work with someone who is truly exceptional — look no further than Mike Griffin! We recently purchased our beautiful 2024 Ford Explorer from him on July 19, 2025, and the entire experience was nothing short of amazing. From the moment we spotted the listing on Facebook Marketplace, Mike stood out. His posts were clear, professional, and full of great deals — and he responded to our message immediately! His communication was fast, friendly, and informative, and we could tell right away that he genuinely cared about helping us, not just making a sale. When we arrived, Mike had the vehicle prepped and ready for a test drive, which was a wonderful surprise — no waiting around or last-minute shuffling. He greeted us with a smile, made us feel welcome, and patiently spent several hours with us, walking through features, answering all our questions, and helping us find just the right fit for our needs. Even after a long day, Mike stayed late to make sure every detail was taken care of. He went above and beyond, ensuring we were completely comfortable and confident with our purchase. His knowledge, professionalism, and warm personality made the entire experience feel more like working with a trusted friend than a salesperson. Mike Griffin is a rare gem in the car business. He is truly passionate about what he does and it shows in every step of the process. If you want someone who will listen, guide, support, and actually care about your car-buying experience — Mike is your guy. We are absolutely thrilled with our new Explorer and so grateful to Mike for making it all happen. Run, don’t walk, to see Mike Griffin — he’ll treat you like family, and you’ll drive away with a smile! More

My family and I had the honor of working with Mr. Tehran Hodges at Wade Ford Dealership located in Smyrna, GA. He represented the company with great professionalism and courtesy. He has a pleasant pe Tehran Hodges at Wade Ford Dealership located in Smyrna, GA. He represented the company with great professionalism and courtesy. He has a pleasant personality, utilizes problem solving strategies with great precision, paid attention to details regarding our desires hence performed due diligence resulting in fulfilling the objective: sold product of our choice. Mr. Hodges kept an open-line-of-communication throughout the buying process in-turn allowing us to purchase my son's, Johnathan, first vehicle at the price desired within a timely manner according to our schedule. We appreciate his resourcefulness, work ethics, smile, chivalry, and best of all he brought a smile to each of our hearts and to my son's face. We highly recommend Mr. Tehran Hodges to be your Sales Rep for the next vehicle of choice. We look forward to doing business with him again. A Job WELL DONE❣️ More

I was sold a truck with multiple issues that should have been caught on inspection I had death wobble bad camera cupped tires popping from fuel pump I was told to deal with the tires as they would do not been caught on inspection I had death wobble bad camera cupped tires popping from fuel pump I was told to deal with the tires as they would do nothing to replace them after spending 68k with them now I have a truck that shakes and pulls to the right going down the road and they claim it's acceptable shame on you wade Ford this was my 2nd vehicle from you as a loyal customer never again will you get my business More

I would never recommend this dealership to anyone looking for a used car. The truck I purchased did not come with the tires/wheels as advertised. Their service department decided to swap out them out with an for a used car. The truck I purchased did not come with the tires/wheels as advertised. Their service department decided to swap out them out with another truck. The dealership made ZERO effort to correct the issue and made no offer for replacements. They clearly do not put their customer's needs first and will never get another dollar out of me or anyone I know looking for recommendations where to buy their next vehicle. Returned business is not something they value. Management had an opportunity to remedy the situation after admitting they “fell short” and still decided to ignore any request. Do not trust these people for your next vehicle. More

Wade Ford's "No Service" department is the worst I have ever encountered. They have been such a waste of my time, money and energy. It would take me so long to describe all the offenses, so I will highligh ever encountered. They have been such a waste of my time, money and energy. It would take me so long to describe all the offenses, so I will highlight the best of the worst. 1) You can't get anyone on the phone. EVER. Online chat was no better. 2) They don't offer service. EVER. One time they had my car for 4 days and never touched it or bothered to call me. I had to walk there to find out because (see #1). 3) They sold me a lifetime oil change package when I bought my car that I can't use because (see #1 and #2). 4) The service department closed early one day, they never called me, and then the people in the sales dept. told me I could not get my car. The GM was nice enough to find my key and — SURPRISE! — no work had been done on my car all day. More