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Wade Ford

Smyrna, GA

4.7
549 Reviews

3860 South Cobb Drive

Smyrna, GA

30080

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Showing 549 reviews

February 25, 2026

I will most certainly return to Wade Ford. Ruben was professional and communicated effectively throughout the process. More

by Kelly T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Feb 26, 2026 -

Wade Ford responded

Kelly, we're so pleased to hear Ruben provided such excellent communication and service. Thank you for choosing Wade Ford! Safe travels until we see you again!

February 24, 2026

The sevice was good but they not put the sticker on the windchill to let me know win my next oil change is More

by djemt1156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick smith
Feb 25, 2026 -

Wade Ford responded

Thank you for the fantastic 5-star review of Wade Ford! We're glad to hear that you received great service during your visit. However, we apologize for the oversight regarding the oil change reminder sticker. Your feedback helps us improve and ensures we provide the best experience possible. If you have any questions or need anything from us, please feel free to reach out to us directly. Have a wonderful day!

February 23, 2026

My recent service visit at Wade Ford was exceptional — and honestly, that has become the standard for me whenever I bring my truck in. From the moment I arrived, the team was professional, organized, a More

by CHALECHA001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
Feb 24, 2026 -

Wade Ford responded

Thank you for making our day with this wonderful review! We are thrilled to hear that our team has consistently provided you with top notch service here at Wade Ford. It is also great to know that you enjoyed the Wade Ford Café while you were waiting! We truly appreciate your recommendation and we look forward to welcoming you back on your next visit. Safe travels until then!

February 21, 2026

Love the mobile service at no extra charge on top of reasonable fees. I appreciate thr professionalism More

by kevinjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Summer
Feb 23, 2026 -

Wade Ford responded

Thank you for sharing your experience with our mobile service at Wade Ford! It was a pleasure to assist you, and we look forward to serving you again with any future automotive needs. Safe driving!

February 17, 2026

Whenever I drive in to Wade Ford, I feel as though the red carpet is rolled out for me. More

by mcdadee2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think Kevin was the gentleman's name.
Feb 18, 2026 -

Wade Ford responded

Reviews like this make our day! We are truly grateful to have you as a Wade Ford customer. Thank you for your kind words. Until next time, safe travels ahead!

February 16, 2026

The people who work there are very friendly in the service department, and they are helpful as well. More

by J.Edward R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Feb 16, 2026 -

Wade Ford responded

Excellent, professional service is always our goal here at Wade Ford! Thank you for your kind words. We look forward to serving you again in the future. Have a great day!

February 15, 2026

I came to this dealership looking at a 2021Used lexus NX 300 F sport, with 74000 Miles on it. upon getting there. I saw that the car was overpriced. Because it had a damaged front spoiler that the dealer sa More

by davidaicenhour38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Casey and the head manager
Feb 17, 2026 -

Wade Ford responded

David, Thank you for taking the time to share this detailed feedback. I’m sorry to hear about the concerns you encountered during your visit, and we take your comments seriously. We understand how important transparency and confidence are when considering a pre-owned vehicle, and I would appreciate the opportunity to speak with you directly so we can discuss your experience in more detail. If you’re willing, please reach out to me at your convenience using the contact information below. Sincerely, William Friddell - General Sales Manager - williamfriddell@lithia.com

February 15, 2026

It was a good experience, Ed my service advisor communicating with me really well. Thank you for the good job. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Add my service advisor, Ed P
Feb 16, 2026 -

Wade Ford responded

We appreciate your feedback, JP! We're glad to know Ed provided excellent communication and service. Thank you for choosing Wade Ford. We'll see you next time!

February 07, 2026

Everything thing goes good every time I show, great customer service, fast service, I love Wade Ford. More

by deangelosmith040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ford Service team
Feb 09, 2026 -

Wade Ford responded

Thank you for your kind words! Your loyalty means so much, and we’re grateful to have you as part of the Wade Ford family. We look forward to welcoming you back next time!

February 05, 2026

Good experience and great customer service i would recommend my family and friends to wade ford More

by Wtaylor12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Hernandez
Feb 05, 2026 -

Wade Ford responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience here at Wade Ford. We look forward to assisting you again with any future automotive needs. Have a wonderful day!

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