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Wade Ford

Smyrna, GA

4.7
576 Reviews

3860 South Cobb Drive

Smyrna, GA

30080

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Showing 576 reviews

April 13, 2026

Amazing service 10 out of 10 all around great company from the sales team to the service department More

by roytwest20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Summer
Apr 14, 2026 -

Wade Ford responded

Thank you for the amazing review! Our team here at Wade Ford is more than glad to hear that you give your experience a 10 out of 10! We're here when you need us next.

April 10, 2026

Top notch service ! Quick , easy and excellent customer service ! They got the work done fast and had a great attitude while doing it ! You have a great team of people t More

by Jamesmorgan8085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was the both the guys from the mobile service.
Apr 13, 2026 -

Wade Ford responded

James, thank you for your kind feedback! We’re thrilled to hear you had such a quick and smooth experience with our team and that everything was handled efficiently during your visit. It’s also wonderful to know our team’s attitude and customer care made a positive impression. We truly appreciate you choosing Wade Ford and taking the time to share your experience. We look forward to seeing you again in the future. Take care!

April 08, 2026

I recently had my vehicle serviced at Wade Ford and had a great experience. The team was friendly, professional, and made the whole process easy from start to finish. They kept me informed about the service More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
Apr 09, 2026 -

Wade Ford responded

Hi Jenn, thank you for your review. Your recommendation means a lot to us! See you again soon at Wade Ford!

April 08, 2026

Service Center was great to work with. I was not pressured at any point and was informed through the process. The work was exactly what you'd expect from a deanship, as a matter of fact th More

by mikeyalfano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Apr 09, 2026 -

Wade Ford responded

Thank you for sharing your wonderful experience with us here at Wade Ford! We are so glad to hear that you enjoyed working with our service team and felt informed and comfortable throughout your entire visit. It's also great to hear that our team went the extra mile by taking care of additional services during the diagnostic process. We always aim to be thorough and proactive in helping keep your vehicle in excellent condition. We are especially happy that you had the chance to enjoy the café and that the cleanliness of our facility stood out to you. Providing a welcoming and comfortable space for our guests is something we truly care about. Thank you again for your thoughtful feedback. We sincerely appreciate it and look forward to assisting you again in the future!

April 07, 2026

Service department is great. Sales not so much. They are not honest. I was promised things and after I completed my survey, I was ignored. More

by cjcausey
Recommend Dealer
No
Employees Worked With
Igor
Apr 21, 2026 -

Wade Ford responded

Thank you for taking the time to share your feedback with us. We’re glad to hear that you had a positive experience with our service department, but we’re disappointed to learn about your concerns regarding our sales team. Clear communication and follow-through are important to us, and we regret that this was not your experience. I would greatly appreciate the opportunity to speak with you directly to better understand the situation and how we can make things right. Please send your preferred method of contact and availability to me at catherinejackson@lithia.com, and I will reach out to you at the first mutual opening. Catherine Jackson - Guest Experience Coordinator - catherinejackson@lithia.com

April 07, 2026

This was one of the best experiences I’ve had at a dealership in quite some time. They made the entire process feel special, and even took the time to celebrate with me after I purchased the car. More

by R T B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Figeroua
Apr 07, 2026 -

Wade Ford responded

Thank you for taking the time to share this wonderful feedback. Helping make the car‑buying experience feel special is something our team takes pride in, and we’re thrilled to hear that your visit reflected that. We truly appreciate you choosing Wade Ford and look forward to assisting you again with any future needs. Congratulations, and enjoy every mile ahead in your new car!

April 06, 2026

Purchased a used truck from Anthony Figueroa. The experience was very good easy and “painless “. I would recommend him if you’re in the market for a new or used vehicle. Charles Miller More

by gofmarty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Figueroa
Apr 06, 2026 -

Wade Ford responded

Thank you, Charles! We're pleased to hear you had a seamless experience with Anthony. Your recommendation means a lot to us and we hope to serve you again at Wade Ford! Enjoy your new truck!

April 05, 2026

This dealership is very clean and it also gives great premier customer service. And I love how prompt everyone is and making sure we are accommodated for while waiting for our vehicle to be finished bein More

by mcorinthian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgardo Pineda
Apr 06, 2026 -

Wade Ford responded

Thank you for sharing your positive feedback about our cleanliness and top-notch service! We truly value your business and look forward to assisting you again here at Wade Ford. Until then, take care and drive safe!

April 04, 2026

I was treated with care, My service representative was very detailed and made sure everything was good. More

by colette4230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Hernandez
Apr 06, 2026 -

Wade Ford responded

This is great to hear, Colette! Taking the time to ensure everything is addressed properly is important to us, and we’re glad that stood out during your visit. Thank you for choosing Wade Ford. Safe travels until next time!

April 03, 2026

Everyone who works there is polite and helpful. Customer service is on point and the sales reps over there perfect More

by Allan ajim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David is the sales rep I cannot remember the service guy name
Apr 04, 2026 -

Wade Ford responded

Allan, we are grateful for your review of our team here at Wade Ford! We are always here to help with any of your future needs!

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