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Wade Ford

Smyrna, GA

Overview
Reviews
4.8
667 Reviews
Call Dealership (770) 436-1200

3860 South Cobb Drive

Smyrna, GA

30080

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Showing 667 reviews

September 07, 2026

Gordon was a great help and very kind. It was a pleasure working with your team to get my F150 fixed More

by harrised
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Steed
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Sep 09, 2026 -

Wade Ford responded

Thank you for your glowing review! We are grateful for your kind words and are thrilled to have had the opportunity to serve you.

September 04, 2026

David very professional and comprehensive. I love my truck and enjoying it will be back More

by fpenal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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Sep 08, 2026 -

Wade Ford responded

We're grateful to have you as a Wade Ford customer, Fpenal. Thanks for the review!

September 04, 2026

Enjoyed working with Jacob. Very professional and helpful in explaining vehicle and all its new bells & whistles. More

by rusty2cam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob in sales
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Sep 08, 2026 -

Wade Ford responded

We're happy to hear Jacob was so helpful and professional! Thank you for choosing Wade Ford and for sharing your experience. We'll be here if you need assistance with anything in the future. Enjoy your new ride!

September 03, 2026

Went in for a routine maintenance on a Saturday and was out in a reasonable amount of time. Shout out to Tony and the service tech. More

by IS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Sep 03, 2026 -

Wade Ford responded

Thank you for sharing your experience with Tony and the team here at Wade Ford! We truly appreciate your business and look forward to serving you again down the road. Safe travels!

September 02, 2026

We saw the truck we wanted, contacted the dealership, and the next day we purchased and drove it home. Ask for Mike Griffin because he amazing to work with. Shout out to Vernon for making the financing proce More

by eyht7272
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Griffin
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Sep 02, 2026 -

Wade Ford responded

It's fantastic to hear Mike, Vernon, and the entire team made your visit so seamless. We hope the new truck is treating you well! -Wade Ford

August 30, 2026

Great service and great attitude out of everyone that I encountered. I for sure have made this my ford home after two visits. More

by Ilegall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Aug 31, 2026 -

Wade Ford responded

Thank you for your five-star review! We’re grateful to hear you received great service and encountered a great attitude from everyone you worked with at Wade Ford. We look forward to welcoming you back in the future and are honored to be your Ford home after two visits!

August 27, 2026

I have always had a very positive experience with this dealership. Service folks are helpful and communicative. Work is done quickly. More

by adagata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Summer
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Aug 28, 2026 -

Wade Ford responded

Thank you for the 5-star review! We appreciate your support and look forward to seeing you again at Wade Ford.

August 21, 2026

Truck shop is just awesome. Josh was new for me but fantastic as well. My only complaint is that they need more room. Great stuff More

by jt_rieves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Aug 24, 2026 -

Wade Ford responded

We’re so glad Josh and the rest of our team made your visit a great one! Thank you for choosing Wade Ford and for sharing your feedback.

August 21, 2026

The mobile team is awesome Aaa but going into the dealership is a no. I never have a good experience with them More

by TGATESHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cant recall mobile team
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Aug 21, 2026 -

Wade Ford responded

Thank you for sharing your feedback and for the kind words about our mobile service team. While we’re glad those experiences have been positive, we’re sorry to hear that your visits to our service department have not left you with the same impression. We strive to provide a consistent level of service regardless of how our customers choose to have their vehicles serviced. I’d appreciate the opportunity to learn more about your dealership experiences and address your concerns. Please contact me directly at your convenience so we can discuss this further. Thank you, Catherine Jackson - Guest Experience Coordinator - catherinejackson@lithia.com

August 19, 2026

Ed has been instrumental on helping me keep track of the maintenance needed for my car. I've also had good experiences with other service reps. More

by tjs1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Pineda
Print
Aug 19, 2026 -

Wade Ford responded

Thank you for your continued trust in Wade Ford! We’re glad Ed and our service team have helped you stay on top of your vehicle’s maintenance and provided consistently positive experiences. We appreciate your business and look forward to keeping you on the road!

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