Wade Ford

Excellent Five Stars!!!! The whole experience was amazing. The Wade Ford Used Car dealership in Smyrna was exceptional. Charles, Donnie and Keith were fantastic. I would reco The whole experience was amazing. The Wade Ford Used Car dealership in Smyrna was exceptional. Charles, Donnie and Keith were fantastic. I would recommend these folks to anyone in the market for a CPO Ford. Michelle Reis More

Great staff This dealership was fair and supportive throughout my purchasing experience. They gave me a loaner when I had the truck serviced, and treated me fairl This dealership was fair and supportive throughout my purchasing experience. They gave me a loaner when I had the truck serviced, and treated me fairly. More

Buyer Beware! Go to Sandy Springs Ford,..professional and don't lie. After giving a poor customer survey, the dealer turned on me when I returned the car for a pai Go to Sandy Springs Ford,..professional and don't lie. After giving a poor customer survey, the dealer turned on me when I returned the car for a paint issue!! They went so far as to bring it up! Not the customer service one expects when buying a $40+k auto. What a joke More

Excellent service department!! Wade Ford rescued me after a tire blowout on the Atlanta interstate!! I did not have the key to unlock my wheels for a tire change, so had to get towe Wade Ford rescued me after a tire blowout on the Atlanta interstate!! I did not have the key to unlock my wheels for a tire change, so had to get towed to the nearest Ford dealership to access a master key, which was Wade. Larry Farmer, (Service Advisor), talked with me several times while stranded, helping to arrange appropriate service and staff for when I arrived in the tow truck. I arrived at closing time, but they patiently, thoroughly, and cheerfully helped me anyway!! Thank you Larry Farmer, and staff at Wade Ford, for being such a blessing in a legitimate time of need!! More

I've serviced by F-150 at Wade since the day I bought it. They have always been fast, honest, clear in what they suggest. Truck runs great after 120,000 miles. Service has been superior every time. Thanks. They have always been fast, honest, clear in what they suggest. Truck runs great after 120,000 miles. Service has been superior every time. Thanks. More

Good Service Good fast, friendly service and at a good price. The service center looks very nice. Wade Ford offers Wi-Fi so I was able to work while I waited for Good fast, friendly service and at a good price. The service center looks very nice. Wade Ford offers Wi-Fi so I was able to work while I waited for the car to be serviced. Wade Ford is doing right! More

Smooth transaction great price, but problems after the deal. My husband and I consider our selves pretty seasoned and savvy car shoppers. We purchased our F-150 from Wade Ford through the Costco program which i My husband and I consider our selves pretty seasoned and savvy car shoppers. We purchased our F-150 from Wade Ford through the Costco program which is great because you will see all dollars straight up front. There was no back and forth with our salesman Larry Farmer who was competent and easy to work with. Our purchase went well, there was some time involved in finding the exact truck that my husband wanted, color options etc... but it was worth the wait to have Larry Ford get it for us from another dealer. We had a trade and the offer was not outstanding but fair. Our experience with Cedric in finance was excellent, I am a dollars person and he was able to beat what my credit union had previously offered us. All in all a solid experience with professional staff, we drove over a hundred miles to purchase from this dealer and would do so again. Correction: I must add to this review things that occurred after I wrote the above review. During the purchase of the truck the finance manager quoted us a finance rate and we told him we wanted to finance either with our bank or our credit union. He filled out the paperwork for our bank and we signed all the papers and ended the deal. A few weeks later we started to receive all kinds of notices in the mail about our credit requests from a bunch of different banks in the Atlanta area, but we live in Tennessee. I ran a credit report on my husband only to see the Larry Wade Ford ran our credit at five different banks but did not ask us for permission, the finance guy actually told us he didn't need to run our credit because he could see we had good credentials. I feel this was deceptive, and he was not honest with us. The second thing that happened, had to do with sales tax. Since we live in Tennessee they had to calculate the sales tax for our state and county. We were told that they sell cars and trucks all the time and are used to doing the paper work for out of state purchase. When we went to the department of motor vehicle to purchase our tags we had the cheque from Larry Ford to pay for our sales tax since we had rolled the tax on to our financing. As it turned out we owed Tennessee almost $500 in taxes, because they did not calculate the sales tax properly. We were not happy to say the least they sell cars and collect sales tax all the time and they should know how to do this so that the number is not so far off. Won't ever buy a vehicle from there again. More

Always do quality work and BS service writer was always friendly, willing to bend over backwards to satisfy my requests. I purchased my truck here and always bring it here for service. friendly, willing to bend over backwards to satisfy my requests. I purchased my truck here and always bring it here for service. More

My Service Advisor, Rick Cothran being honest with me about what repairs needed to being done. I never felt forced into making the decisions. He also lets me know the progress of my work and kept me info about what repairs needed to being done. I never felt forced into making the decisions. He also lets me know the progress of my work and kept me informed throughout the day. More