Wade Ford

I visited this dealership for one vehicle I found on Auto Trader. Stephen helped us with test drive the car, but sadly it did not have enough gas to reach the highway. Nevertheless, I desired to proceed with Trader. Stephen helped us with test drive the car, but sadly it did not have enough gas to reach the highway. Nevertheless, I desired to proceed with the deal. That's when I discovered that this dealership is not for the little people. They took all of my information and set me home to collect more. I waited more than 5 days to hear back from them and in the mean time I watched how they removed the car from their website. I received a pointless call from the salesman stating that management was "supposed" to call me, but what good would the call have done if their intentions was not to sell me the car to begin with. Save yourself the trouble and leave this dealership alone! If you are not the type of person they desire to sell to you are wasting your time. More

I paid 7500.00 CASH IN FULL for a used car from this dealership. i drove 3 1/2 hours to get the car. it BROKE DOWN on the way home. in the first 400 miles, it's had almost 5000.00 in repairs, they stopp dealership. i drove 3 1/2 hours to get the car. it BROKE DOWN on the way home. in the first 400 miles, it's had almost 5000.00 in repairs, they stopped answering the calls/emails, and its been in the shop 17 of the 24 days since i got it. it still has the temp tag and its in the shop **AGAIN**. DO NOT buy from this dealership- they are horrible mechanics and sell cars they KNOW have issues. also to add i have the contract for the ext. warranty & they dropped the ball on that too.. More

They were a joy to work with every step of the way. Made my buying experience a happy one. I will definitely consider Wade Ford 1st next time I purchase a vehicle. my buying experience a happy one. I will definitely consider Wade Ford 1st next time I purchase a vehicle. More

I found a 2013 Ford Explorer Limited with the 302A package in the premium white paint. I was specifically looking for 2cd row bucket seats or captain's chairs since I have 3 children and need easy acc package in the premium white paint. I was specifically looking for 2cd row bucket seats or captain's chairs since I have 3 children and need easy access to the 3rd row. I found a vehicle on ebay that appeared to fit this bill for 49,015 listed through this dealership. I called to inquire about all the features I was looking for and was very specific about the need for 2cd row buckets/captains. Marty was the person who took my call about the internet ad. He was very friendly on the phone, stated he was on the lot actually looking at the vehicle. I asked about the second row seating configuration and he confirmed it was what I wanted AND was also a 4x4 with a tow package (which I don't need since we have a F350). . I informed him I live in Augusta and do not want to do business with the 2 local Ford dealerships here to due multiple previous negative experiences with both of them and was willing to travel to get the vehicle if the price was right. He quoted me a price of $44, 750! I was ecstatic about this price and put a $200 deposit down with the intent of driving up the next weekend to get it. In the meantime, I called the Ford dealership we bought our F350 from to see if they could match or beat the price. Much to my chagrin, the salesman we work with called me back with the details on the vehicle and told me it did NOT have second row bucket seats (which is a deal breaker for the purchase of the car). I called Wade Ford back armed with this new information and was slickly redirected to a description of another similar vehicle in their inventory that had the second row buckets by the sales manager while he had Marty go out to the lot and look at the vehicle in question. When I continued to inquire about the vehicle I put my deposit down on, he eventually said that "Marty got confused" and gave me misinformation about the vehicle. I requested that the $200 deposit be refunded. He said I would not be charged. Marty was in the room when this telephone conversation was occurring but didn't have the decency to talk to me on the phone and explain what had happened. Maybe I'm wrong, but I think they fully intended to pull a bait-and-switch on me. Do not trust this dealership with out-of-town or online purchases. I would've been incredibly upset if I had actually driven to Smyrna (2 1/2 hours away/lost revenue from work for my husband/vacation day from work for me) only to discover I had been misled. More

After trying to convince me that 65,000 miles on a 2 year old used car was "average" mileage for the Atlanta area the salesman I saw today, tried to get me to buy a new Fiesta, when I insisted the price was old used car was "average" mileage for the Atlanta area the salesman I saw today, tried to get me to buy a new Fiesta, when I insisted the price was too high and started to leave, he insisted that I meet his boss - who offered me a Focus for the same price. Imagine my surprise when I got home and saw, if not the same cars, identical ones advertised on AJC's Autotrader link from Wade Ford for about $2000 less than the best prices they gave me. I am an elderly woman. I came in with a cane and a cast, I explained that I had a good job and great credit and needed a car quickly. They obviously just saw me as easy pickings. More