Wagner Subaru
fairborn, OH
Filter Reviews by Keyword
By Type
Showing 40 reviews
I went to their used lot at 217 N Broad, down the road from the new car dealership listed here. I test drove a Subaru I had seen online. I’m glad I went to see it as the cardiac didn’t disclose the total from the new car dealership listed here. I test drove a Subaru I had seen online. I’m glad I went to see it as the cardiac didn’t disclose the total of the aesthetic damage to the car but came out of the test drive liking most of what I’d seen. I then spoke numbers with (who I assume is) the sales manager, Mitch. I told him I needed a day or two to think about it, and that I’d very likely have a check on his desk within a week’s time. I left excited. The morning of the second day, Saturday, I get a text from a sales associate telling me that the car had been sold out from under me. No call, no text that there was interest on the car and that I needed to act now. Nothing. I understand that they’re a business and their business is to turn over cars and make money- the staff was friendly, and the sales manager was straight forward- this chain of events does not inspire confidence. How is someone to have any faith in a making a deal when words were broken with communication wayy late. I’m disappointed. More
Overall EXCELLENT buying experience. From initial greeting to final delivery of our 2025 Subaru Forester things could not have been handled more personably or professionally. We choose W From initial greeting to final delivery of our 2025 Subaru Forester things could not have been handled more personably or professionally. We choose Wagner Subaru due to the proximity to our home in Fairborn as well as my personal desire to deal with a dealer dedicated to a single manufacturer’s brand. Ultimately Wagner Subaru was a terrific choice. We learned our salesperson, Sam, was relatively new to Wagner but she great to work with, answering all of our questions, showing us numerous models and making our buying decision one that we were comfortable and confident with. Easy to recommend Wagner Subaru, Sam, Susan and Lee. Lookin forward to sharing our positive buying experience with others. More
Stop in Wagner Subaru to look at posabley buying a new car talk to Shea Selsor he explained the Crosstrek,he didn't pressure us to buy which I like.We test drive one love the way it looked and handle saw car talk to Shea Selsor he explained the Crosstrek,he didn't pressure us to buy which I like.We test drive one love the way it looked and handle saw one on there website told Shea that was the one I wanted.He was very helpful in setting things up when we got the car He showed us how everything worked I was glad for that. Thanks again Shea for all your help More
My experience with this dealership left much to be desired. Salesman was not attentive to my needs, and acted like he was not interested in my business. I was a cash buyer, looking for a new Foreste desired. Salesman was not attentive to my needs, and acted like he was not interested in my business. I was a cash buyer, looking for a new Forester. I then went elsewhere, and what a world of difference! The dealership I used instead took care of me, and had the best purchase experience there, a great salesman and staff! I am extremely happy with my new 2024 Subaru Forester touring model! More
Wagner Subaru has exceptional service. It finally is nice to walk in somewhere, as a woman, and be treated as an equal, and not asked if my father will be joining me (yes this happened). It finally is nice to walk in somewhere, as a woman, and be treated as an equal, and not asked if my father will be joining me (yes this happened). They are very experienced, kind and fun to work with! More
This is the best dealer I've been to. Samantha, the salesperson, was excellent. Knowledgeable and very courteous. I purchased a 23 Outback Ltd and am absolutely in love with it! Great e Samantha, the salesperson, was excellent. Knowledgeable and very courteous. I purchased a 23 Outback Ltd and am absolutely in love with it! Great experience and beautiful automobile! More
Outstanding dealership. Ordered the car I wanted and even though it took time to get, they kept me posted. The purchase process was quick and enjoyable. This is the second c Ordered the car I wanted and even though it took time to get, they kept me posted. The purchase process was quick and enjoyable. This is the second car purchased at Wagner and probably not the last. I would highly recommend Wagner. More
Have purchased 2 Outback’s from this dealership in last 11 years. Very pleased with cars and service. Sales person in both purchases was excellent yo work with. 11 years. Very pleased with cars and service. Sales person in both purchases was excellent yo work with. More
