Diehl Honda of Massillon

Tyler did a great job answering questions, communicating with us with updates on delivery, and going over all the things we needed to know on our new vehicle. He was kind, courteous, and patient with us in with us with updates on delivery, and going over all the things we needed to know on our new vehicle. He was kind, courteous, and patient with us in all aspects of our purchase. We have already recommended him to family and friends who are in the market for a new vehicle in the future. More

The customer service was great here. They were able to find me a reliable car that I LOVE but also kept the monthly payment in an acceptable range. I would recommend them and I will be g They were able to find me a reliable car that I LOVE but also kept the monthly payment in an acceptable range. I would recommend them and I will be going back to them for my next car. More

Brian was attentive and listened to our needs, he didn’t force anything on us and actually came in on his off day to get a car ordered and met with us. A++++++ character and caring. Will buy from him again force anything on us and actually came in on his off day to get a car ordered and met with us. A++++++ character and caring. Will buy from him again and send friends his way. More

Thank you for taking such good care of my Honda Ridgeline during its recall fix during its recall fix More

Professional service. Always can get an Appoinment when needed. They will take on any questions or concerns that you have. I have dealt with dealership for many years. Th Always can get an Appoinment when needed. They will take on any questions or concerns that you have. I have dealt with dealership for many years. Thank you for great service ! More

Brian Russ was very professional and prompt, Brian listened to my needs and took care of them which was nice , Very good sales person ,If I was going to buy another car Brian would be the person I'll listened to my needs and took care of them which was nice , Very good sales person ,If I was going to buy another car Brian would be the person I'll go to !!! Thanks Brain More

Professional and prompt in servicing my CR-V for its recall. Will be using again. recall. Will be using again. More

Our sales rep Tyer Maloy was awesome! He was able to find us the right car to fit our needs on the first go at it. We also enjoyed the laughs, kind and caring conversations as well as his He was able to find us the right car to fit our needs on the first go at it. We also enjoyed the laughs, kind and caring conversations as well as his hospitality during our time here and are thankful to have had such a wonderful sales rep to accommodate us! you should be proud to have him as an employee and although this isn’t our first positive experience with Diehl it has been one of the best! Thank you for such great service today! More

Lindsay did a great job handling my car repair. I appreciated her keeping me informed and her flexibility. I appreciated her keeping me informed and her flexibility. More

The process of buying a new car from Diehl was a good experience. Our salesman was informative and did not display any high pressure tactics. Of course, the sales manager attempted to add in extra car experience. Our salesman was informative and did not display any high pressure tactics. Of course, the sales manager attempted to add in extra car warranties. Overall, good experience. Our first service went without a hitch and they kept us informed. More