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Waldorf Chevrolet Cadillac

Waldorf, MD

3.4
89 Reviews
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2298 Crain Highway

Waldorf, MD

20601

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Showing 89 reviews

January 29, 2026

The gentleman that we dealt with Mr. William Reddick as a Cadillac Chevrolet dealership was outstanding also Mr. James was outstanding. I rate them above a 10 beyond expectations. My exp More

by Sonja M Smith
Recommend Dealer
Yes
Employees Worked With
Mr. William Reddick and the other gentleman was Mr. James both was at the Cadillac dealership right on 301 in Waldorf
Jan 29, 2026 -

Waldorf Chevrolet Cadillac responded

Hi Sonja, hearing this feedback made our day! It means everything to us that you were well taken care of by William and James. We hope you love your new car, and we can't wait to see you again at Waldorf Chevrolet Cadillac. Safe travels!

January 26, 2026

I needed a new car and went to see Mr. Williams. I purchased a CT4 V Blackwing. The entire process was very quick and professional. More

by relicksc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Williams
Jan 26, 2026 -

Waldorf Chevrolet Cadillac responded

Congratulations on your new Cadillac CT-4 V Blackwing! We are thrilled to hear Mr. Williams made the process seamless at Waldorf Chevrolet Cadillac.

December 20, 2025

Good customer care an attention, making sure the customer need are taking care off, my thanks to Antonio, Nelson, and Joe.. More

by densety1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio, Nelson, joe
Dec 22, 2025 -

Waldorf Chevrolet Cadillac responded

We’re so grateful for your business and we greatly appreciate you sharing this feedback about Waldorf Chevrolet Cadillac. We will be sure to thank Antonio, Nelson, and Joe on your behalf!

December 17, 2025

This the best place to come when service needs to be done. I always have a peace of mind when I come here. Thank you for your loyalty and kindness providing me with an estimate for repairs needed for fu More

by Superregge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
Dec 17, 2025 -

Waldorf Chevrolet Cadillac responded

Thank you! We are so grateful to have your business and your trust. It means a lot to us to hear you are in good hands with our team. We look forward to helping you again in the future at Waldorf Chevrolet Cadillac! Safe travels!

December 16, 2025

I had an appointment for 830 12/08/2025 I got there at 745. They held my car the whole morning until 1230pm. Came to me with an exorbitant amount for the repair. Didn’t show me the problem just a maintena More

by nabil19145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antoine
Dec 17, 2025 -

Waldorf Chevrolet Cadillac responded

We're disappointed to see your feedback, unfortunately we are not able to look into your concern with pricing and the inspection of your vehicle. We pride ourself on being price competitive with all other GM stores in the area. Please contact our Service Director Joe Kerns at 240-427-1519 to best assist you.

Dec 17, 2025 -

nabil19145 responded

Thank you for your reply to my concern. Although the deed is done ( $500+) for putting on 1 part, I feel you’ll somehow tell me that you don’t set the prices as well. I’m a senior citizen, and for me that was a hard hit. Especially since I was basically rushed out of the waiting room after waiting 4hrs. And not given the chance of seeing the required work, and then being called with a job finished price and extremely high labor cost.

December 08, 2025

The dealership is the only one I will deal with. They are very low pressure and have the best OTD deals and prices. Rob Dent is phenomenal and a pleasure to work with! More

by ejdodsonjunk926
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Dent
Dec 08, 2025 -

Waldorf Chevrolet Cadillac responded

Thank you for the review of Waldorf Chevrolet Cadillac! We are so pleased to hear that Rob and the team took such good care of you. See you next time!

November 12, 2025

The work was completed in the time frame the team member Mason communicated. It is a plus factor for me More

by pearlerwashiVickyngton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
Nov 13, 2025 -

Waldorf Chevrolet Cadillac responded

We are glad that Mason and our team were prompt and professional! Thank you for choosing Waldorf Chevrolet Cadillac!

October 21, 2025

I think Waldorf’s Chevy Cadillac Dealer is one of the best dealers that I have had a pleasure to use. I like them so much about all my cars from I also own a 2024 Cadillac Escalade that I bought an order More

by tyronekeels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
She works in the sales department. Her name is Diana.
Oct 22, 2025 -

Waldorf Chevrolet Cadillac responded

Thank you for your continued support and trust, Tyrone! We love hearing from a loyal customer and hope your Cadillac Escalade is a joy to drive. We look forward to serving you again soon! - The Waldorf Chevrolet Cadillac Team

October 08, 2025

Waldorf Cadillac Service Department continues to disappoint. I have had my car serviced there three times since I purchased my car a year ago, and I have yet to have a positive experience. They don' More

by hatton.michelle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam, Mason, Zeke
Oct 09, 2025 -

Waldorf Chevrolet Cadillac responded

Michelle, we are very disappointed to receive such negative feedback, as we aim to provide our guests with a seamless and communicative car-care process. We sincerely apologize for the issues you have dealt with and the inconvenience that these have caused. We would like the chance to help you with any outstanding issues and improve your impression of our dealership. I will reach out to you directly. Thank you, Joe Kerns - Service Director - (240) 427-1519

September 13, 2025

They did my husband and I great let me test my car explain everything to us. I have an appointment for them to go over the apps in the car. I wasn’t going to get any thing extra in my car, but the fi More

by Pinetta Fletcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Little
Sep 15, 2025 -

Waldorf Chevrolet Cadillac responded

We're delighted to hear you and your husband had a great experience at Waldorf Chevrolet Cadillac. We look forward to assisting you with the car apps! Enjoy your new ride! Safe travels!

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