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Waldorf Chevrolet Cadillac

Waldorf, MD

2.7
71 Reviews
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2298 Crain Highway

Waldorf, MD

20601

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Showing 71 reviews

February 29, 2024

Service has gone down completely. Do not have your car serviced here. Drop my car off on Sunday night for an oil change on Monday. Didn’t hear anything from the dealership. Call More

by roneyewynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All Philip heather Lisa
Mar 06, 2024 -

Waldorf Chevrolet Cadillac responded

We apologize for the inconvenience you experienced at our dealership. We take communication with our customers seriously and we have spoken to all members of our team to ensure this does not happen again. We are also looking into the reason why your car was not washed as requested.. Thank you for bringing this issue to our attention and we hope to have the opportunity to earn back your trust in the future

January 01, 2024

After a daunting experience at Chevy of Bowie, I was pissed & felt like I was being ROBBED from the service advisor there $265 for an oil change on my 2019 Corvette. I immediately called my original ser More

by Mr Poston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
December 22, 2023

I called Ms. Lewis and told her what i wanted and she said on down we have what you want. hassle-free Transaction unlike bowie orisman 😞 no request to put addit More

by Anita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MS. LEWIS
November 27, 2023

I purchased a brand new Silverado and was assisted by Mr. Kevin Jones. He was awesome, professional, friendly and made it pretty easy for me. Finance department was super friendly and seamless. Had an amazin More

by Tony Malaspina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
November 06, 2023

Purchased a 2020 Chevrolet Silverado from this dealer in 2020. I have been getting the service work done at Lexington Park Chevy because it’s much closer to my home. The truck has an intermittent “shudder” More

by Ralphowens434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know, don’t care
September 23, 2023

I purchased a leather bed cover for my truck with an assurance of warranty that covers damage and promised replacement at no additional charge. Unfortunately, the cover has since been damaged, but my at More

by Fg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Heather LaFollette
Sep 25, 2023 -

Waldorf Chevrolet Cadillac responded

Mr. Gritli, We understand how frustrating this must be and understand that our management team has been working with you to rectify these issues. We take these matters very seriously, and I sincerely regret any frustration or disappointment caused by this experience.

September 04, 2023

We saw a car on their website and we were contacted by Marlon. We live in NY and weren’t sure we wanted to make the trip. Marlon was great had all the information we asked for and gently followed up with More

by NYbuyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlon McLean, Ken Duckworth
August 12, 2023

I contacted Waldorf Chevy about A car online requesting a out the door quote. I wasn't sure if I wanted a toyota or chevy so I went and test drove there vehicle. I decided to go with the chevy but they were More

by shanesmith162
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ilarry williams And the sales manager
July 15, 2023

Waldorf Chevrolet & Cadillac has set the bar across the board for anyone looking for a perfect customer experience. From the moment I reached out with a brief inquiry via email and by phone my salesman Mr. More

by fbarrett1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlon Mclean Salesman Kenneth Duckworth Used Car Manager
April 24, 2023

Frank did an awesome job with getting us into the exact car I wanted. There was no back and forth and no trying to get us into something we didn’t want. This is the 4th car we have purchased from him and t More

by D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank (unsure of last name), Heather LaFollette
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