Waldorf Dodge

Worked with CP to her oil change etc. easy to work with. Kept me informed. Thank you. easy to work with. Kept me informed. Thank you. More

My service rep CP was excellent he was very responsive prompt giving detailed advice for my service prompt giving detailed advice for my service More

Exceptional service as per usual. Would highly recommend Waldorf Dodge for all of your car service needs. Would highly recommend Waldorf Dodge for all of your car service needs. More

I was very upset with my entire experience due to the lack of communication. I came to the dealership personally because not being able to speak with someone on the phone. I spoke with Ruben in the servi lack of communication. I came to the dealership personally because not being able to speak with someone on the phone. I spoke with Ruben in the service department and a gentleman name unknown who provided the service on my vehicle. Both of them have excellent customer service skills. They gave me a better feeling about my experience and think both have management skills and qualities. Hats of to them for being an excellent asset to your organization. More

Willing to work thru issues with customers. Service as well as sales was friendly and respectful. Service as well as sales was friendly and respectful. More

I have had my vehicles serviced there for the past seven years, they are very courteous and professional, and my vehicle is always serviced within the estimated timeframe. I especially appreciate that they years, they are very courteous and professional, and my vehicle is always serviced within the estimated timeframe. I especially appreciate that they send me reminders when my vehicles are due for service. More

New location. CP technician was awesome. He kept me informed from the time I dropped my vehicle off to when I picked it up & everything that was going on in-betwee CP technician was awesome. He kept me informed from the time I dropped my vehicle off to when I picked it up & everything that was going on in-between and cost. CP explained a particular repair, not the reason for service, in a way that I understood. Because of how he explained it and that he did not push the repair on me, I chose to have the repair & it wasn't cheap. Thanks CP. I prefer the old location further south on 301, always fantastic customer service at the old location.The new location is crowded with dealership vehicles, but still great service & I would return to this location. More

So, I took my grand Jeep Cherokee L 21 to get my 2 recalls serviced on Tuesday Sept 30, @ 0730 am I did not have an appointment but, I was informed previously that I did not need one. CP was able to f recalls serviced on Tuesday Sept 30, @ 0730 am I did not have an appointment but, I was informed previously that I did not need one. CP was able to fit me in even though they were booked and 2 weeks out. Thank you for helping get my recalls serviced and having patients with my vehicle. More

Everyone within the dealership was awesome. They made me feel very welcome. My trade-in & purchase! They made me feel very welcome. My trade-in & purchase! More

If I can give a 0 I would! My Advisor was CP, who’s never at his desk and never working,(is what his crew say) All I asked was for them to type of my estimate due to the compan My Advisor was CP, who’s never at his desk and never working,(is what his crew say) All I asked was for them to type of my estimate due to the company/ organization that’s paying for my repairs wasn’t able to read the persons hand writing. Instead of being a good human with good customer services skills qualities and upholding the mission of Waldorf Ram, CP tells me that’s not in my job description! He transferred me to Rubben who’s the manager on staff which basically agrees with CP. I have never seen anything like this.. I will gladly take my 10,000(grant money) check for repairs to a different company ! You guys lack compassion and integrity! It’s nothing wrong with being nice to people especially if they are nice to you! More