Waldorf Ford
Waldorf, MD
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236 Reviews of Waldorf Ford
We have purchased several vehicles from Waldorf Ford and we have received excellent service every time. We will continue to purchase vehicles from Waldorf ford in the future. we have received excellent service every time. We will continue to purchase vehicles from Waldorf ford in the future. More
Very poor attention to detail. Purchased a used car and once you sign papers they do not care. I went to pickup my vehicle as it needed a part fixed prior to me taking it home. Upo Purchased a used car and once you sign papers they do not care. I went to pickup my vehicle as it needed a part fixed prior to me taking it home. Upon arriving to pick it up the following was the "delivery experience": -2 missing valve stem caps -1 dead key fob -Both key fobs missing the hard key inside -Front tire pressure on both tires was 22 / Rear at 38 (Specs are 32psi each tier) and I had to put air in it myself. -Tank of gas near empty -The "repair job" was done terribly leaving exposed wires inside the door jam -Back glass covered in dried glue from the tint that was removed I sent them a picture of the shady door repair and asking to replace the missing keys and have been ignored for 2 days. Would not purchase from here again and if this is the level of detail you receive a car in how can you trust the "inspection" and any other look overs of the car they are actually selling you. I don't normally leave reviews but being ignored with these problems is not how a large dealership should conduct business. More
Worst dealership I’ve ever purchased a vehicle from, from sales to finance to the service dept, an absolute joke of a place to buy a vehicle from and deal with! sales to finance to the service dept, an absolute joke of a place to buy a vehicle from and deal with! More
Rob at Waldorf Ford was very good about being clear on the car issues and how the issues are going to be corrected. His qouates of price and when my care would be ready was exact. Thank you Rob. the car issues and how the issues are going to be corrected. His qouates of price and when my care would be ready was exact. Thank you Rob. More
Rob Rawlings is an exceptional service writer. He is an asset to Waldorf Ford. I will be dealing with him with all service problems and questions . Thanks for the great service. He is an asset to Waldorf Ford. I will be dealing with him with all service problems and questions . Thanks for the great service. More
Outstanding Service Department. Staff attentive to customer concerns, knowledgeable and acute; exceedingly all professional standards. Kudos to Steven in exemplifying the point I m Staff attentive to customer concerns, knowledgeable and acute; exceedingly all professional standards. Kudos to Steven in exemplifying the point I make here. More

