74 Reviews of Waldorf Ford - Service Center
Aron is the best. I brought my truck in for a problem I was having with it hesitating they thought it was fixed the first time I brought it in but it was still giving I brought my truck in for a problem I was having with it hesitating they thought it was fixed the first time I brought it in but it was still giving me problems so I brought it back and Aron took care of it now I’m straight More
Customer service was great and the service advisor answered all the questions that I had for him. My was finished as promised with all the work completed. Thanks job well done! answered all the questions that I had for him. My was finished as promised with all the work completed. Thanks job well done! More
Vehicle was brought in for repair paid 900. 00 left dealership still had the same problem Had to wait 2 weeks before they could get it in was told it was another issue which cost an additional 00 left dealership still had the same problem Had to wait 2 weeks before they could get it in was told it was another issue which cost an additional 700.00 I think it was miss diagnosed the first time Don’t understand why I had to pay for labor the second time I feel that I was taken advantage of More
Well: The recall for the roof and windshield replacement work was completed on February 25, 2022, noticed the morning of the 26th the windshield was broken, the installation crew did a poor job replacement work was completed on February 25, 2022, noticed the morning of the 26th the windshield was broken, the installation crew did a poor job cleaning up afterwards, dirt/dust throughout the surface areas, as well as foot prints on the front passenger seat. I understand the replacement work was performed by Toyota, that's is not an excuse for Ford, this entire project was doomed from the start, from lack of communication, repair scheduling, etc,...and waiting over two hours just for a loaner car, which was not comparably to my vehicle, and what's with the call center. You have to let the phone ring up to twenty time's before someone answers,.What a disappointment. More
The service team resolved a complex intermittent four wheel drive issue. They put in the extra time to make certain they had the correct cause and didn't just focus on the obvious symptoms. wheel drive issue. They put in the extra time to make certain they had the correct cause and didn't just focus on the obvious symptoms. More