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Waldorf Ford
Waldorf, MD
234 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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234 Reviews of Waldorf Ford
October 17, 2026
I purchased a pre-owned Mercedes from Kayla last night and couldn't be happier. She was knowledgeable, upfront, and never pushy. She answered every question about the car's history and condition clearly, and couldn't be happier. She was knowledgeable, upfront, and never pushy. She answered every question about the car's history and condition clearly, and the whole process felt smooth and transparent from start to finish. What stood out most was how much she respected my time and my decision. No gimmicks, no pressure, just honest guidance and a fair deal. She made a typically stressful purchase feel easy. I'd gladly recommend Kayla to anyone shopping for a quality used car. Thank you, More
by Edwrdlieberman
Employees Worked With
Kayla, Glenda Burgos
October 12, 2026
My experience with my sales team Craig Dontez Lonnie was above and beyond Expectations, especially with Craig⭐️⭐️⭐️⭐️⭐️ he was very in tune with my purchase Explorer Active. I received the best Customer Ser above and beyond Expectations, especially with Craig⭐️⭐️⭐️⭐️⭐️ he was very in tune with my purchase Explorer Active. I received the best Customer Service ever. Thanks You Craig Dontez Lonnie and the Ford Team Ms. Jackson More
by Ms Jackson
Employees Worked With
Craig Dontez Lonnie
September 06, 2026
The worst dealership I have ever encountered. Two days after buying a 2019 Expedition in June, 2026, the transmission went out. Not to mention the RUST under the vehicle. People wonder how di Two days after buying a 2019 Expedition in June, 2026, the transmission went out. Not to mention the RUST under the vehicle. People wonder how did it pass MD. inspection. They fail to mention the rust from salt corrosion. This was supposed to be 139 point certified vehicle. What a lie, They refused to unwind the deal with the credit union. Desperate to get a sale in which Mark from sales up the price by $3,000, Jelani lied about the financial part and the General Manager was useless to even try to work with in helping me to get the contract cancelled. I should have read all the Bad ratings and reviews from BBB, Google and Yelp before I even came in their direction. They are not doing a good job in trying to improve, selling bad vehicles to people because they are desperate to get a sale. That vehicle should have been marked Salvage. Shame on Waldorf Ford. More
by sewingsavoy
Employees Worked With
Floyd Alexander
July 13, 2026
I’m just brought 2019 ford expedition limited on June 26,2026 for $33495.81 paid in full but still cup holder was broken and used car manager didn’t not call me to make appointment to fixing yet 26,2026 for $33495.81 paid in full but still cup holder was broken and used car manager didn’t not call me to make appointment to fixing yet More
by Senekhom69
Employees Worked With
New salesman was very nice that was 1st car he sold so other salesman to told me to flat his car tires , Randy Pyatt
April 21, 2026
One big screwup on the finance side you did not send all information needed for my contract with Ford Motor Credit bought the vehicle on April 6 and still no contract from Ford credit like the vehicle I bou information needed for my contract with Ford Motor Credit bought the vehicle on April 6 and still no contract from Ford credit like the vehicle I bought but finance screwed up how long before I get my payment monthly payment book More
by jacksorensen1121
Employees Worked With
Do not know any of those people, Floyd Alexander, Adam Rinaldi, Drew Garis, Randy Pyatt
April 01, 2026
Waldorf Ford did an amazing job servicing my vehicle. they went above and beyond my expectations. they will be my service center for as long as I have this vehicle. Thank you to Marvin, Craig and the who they went above and beyond my expectations. they will be my service center for as long as I have this vehicle. Thank you to Marvin, Craig and the whole service team. you guys did an amazing job. Again, thank you. More
by Talmage.robinson
Employees Worked With
Marvin
