Waldorf Honda

As always, a truly great experience. Everyone should be lucky enough to have Bernard Dixson as their service advisor. Professional, knowledgeable, and willing to go the extra mile. lucky enough to have Bernard Dixson as their service advisor. Professional, knowledgeable, and willing to go the extra mile. More

Great Experience and very professional in his work i’ve got my car done by Bernard and he always excel and give me solutions to all problems. got my car done by Bernard and he always excel and give me solutions to all problems. More

The person I dealt with at the service center was very helpful, professional and communicated with me regarding the status of the service work and completion time. helpful, professional and communicated with me regarding the status of the service work and completion time. More

The service at the dealership was spectacular. Charles Maddox was amazing and provided assistance in every aspect possible. Charles made me feel as though what I was looking for/needed was top priority wh Maddox was amazing and provided assistance in every aspect possible. Charles made me feel as though what I was looking for/needed was top priority when looking for the perfect vehicle for me. More

Excellent responsiveness. Expected wait time was an hour - vehicle was ready in a 1/2 hour. Fast and courteous service. Most positive experience with this dealership ever - vehicle was ready in a 1/2 hour. Fast and courteous service. Most positive experience with this dealership ever More

Excellent responsiveness. I had the vehicle delivered and everything was on time. Everything was as expected with the truck. Everyone was courteous and very friendly. Very good experience. and everything was on time. Everything was as expected with the truck. Everyone was courteous and very friendly. Very good experience. More

Painless, easy to work with, had to wait between departments but guess they were busy, although showroom seemed empty enough. Over all a good experience. departments but guess they were busy, although showroom seemed empty enough. Over all a good experience. More

Effective, service personal. Fast service, explaining of service is easy to understand. Cody effective. Personally I would recommend Honda Waldorf sales personal, new and used . They are a excellent dealers service is easy to understand. Cody effective. Personally I would recommend Honda Waldorf sales personal, new and used . They are a excellent dealership. More

My experience at the dealership was great. .However, I reported that my vehicle is doing a downshifting upon excelling. This has happened more than twice. The braking light will flash at times for no appa reported that my vehicle is doing a downshifting upon excelling. This has happened more than twice. The braking light will flash at times for no apparent reason, and this of concern, but I was told if there is no code and the technician can not duplicate the issue for now there isn’t anything that can be done, This does not address that there is something happening that is not suppose to. I now know that others are experiencing the same , or similar issue, and as I explained to Robert he was wonderful and my experience in terms of how I was treated while my vehicle was being serviced was great. My concern is why has my vehicle starting to do these things that I know are not suppose to be happening. I need answers and would like for someone to get to the bottom of why and fix it, and not just wait and see. There is a problem occurring. In my opinion this would not be labeled as me having an issue with Robert. To me this would be the judgement and lack there of on the technician, or the one who made the judgement call to just give me back the vehicle, and if, or when it happens again I will either take it back there or somewhere else in hopes of not being told the issue can not be addressed unless we are able to get a code again. This then makes the issue my problem and my responsibility. I do not think that this is fair to me, or in my best interest. If you know there is an issue since others are reporting that this is happening someone needs to be honest with me and find out why this is happening and fix the problem in fairness to me and the other drivers I now know this is happening to. I do not have a issue with the dealership, but I do have issues occurring with my vehicle. Issues that are not suppose to occur during operation. If I press the gas the vehicle is not suppose to start downshifting. I hope this helps you to see what my concerns are and let you determine if you have an issue with the dealership. I am not going to generalize it to this dealership if it’s a Honda overall issue. This is why I gave the ratings as I did. I hope this helps you and me. My comments are for insight and help not to bash or discredit this dealership. You can make the determination, and fix my vehicle. Thank you. Sincerely, More

The staff are friendly and professional. Shaunette was very helpfull throughout the entire process. She reached out to ensure I have no problem with my new car. She is a true professional. very helpfull throughout the entire process. She reached out to ensure I have no problem with my new car. She is a true professional. More