
Waldorf Toyota
Waldorf, MD
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3rd Vehicle we've purchased from Toyota!! We first purchased a new 2008 Tacoma from ToW then again a new 2009 Venza. Our most recent purchase was a new 2014 Tundra and every experience has bee We first purchased a new 2008 Tacoma from ToW then again a new 2009 Venza. Our most recent purchase was a new 2014 Tundra and every experience has been exceptional. When we go into purchase a vehicle it is not without a lot of research before hand and comparison with other brands, everytime we have come back to ToW. Another reason for our return to ToW is the customer service we receive from Allen, Blake and Eddie. My husband is a talker and often times gets long winded but these gentlemen always give him courtesy to listen. At no time are we made to feel like we are wasting their time or that we are just another number coming through. More
Exceptional Service Everytime! I have had the pleasure of taking my vehicles(3) in for service since 2008 and Rick Laslo has always(almost always) been my service advisor. Being a f I have had the pleasure of taking my vehicles(3) in for service since 2008 and Rick Laslo has always(almost always) been my service advisor. Being a female going into a service department can be overwelming with all the "parts and service" talk but from day one Rick has always put me at ease and made sure I really did understand what was being done to the vehicles and at times took the time to talk to my spouse to explain a service being done when I was unable to relay it clearly. Rick is always quick to ask about my family and how we are all doing because he wants to know not because he is making "small talk". I can say without hesitation that Rick Laslo is a hardworking, honest and (always) happy when it comes to his job. Toyota should feel privlaged to have such a great employee!! More
Recall Notice Every thing about the service today was excellent. I was concerned since the recall notice was, in my mind, serious. I not only had the issue correc Every thing about the service today was excellent. I was concerned since the recall notice was, in my mind, serious. I not only had the issue corrected regarding the recall, but my car received a 10,000 mile service. I did not have to bring the car back at another time, saving me from making another trip. More
My Great Expereice Buying a Car. Jason Lormore was so professional and nice. He made me feel very comfortable, he was very attentive and knowledgeable. I would definitely be back to Jason Lormore was so professional and nice. He made me feel very comfortable, he was very attentive and knowledgeable. I would definitely be back to buy another car from him. I usually walk away from dealership feeling like I was taken advantage of, that was not my experience at Toyota of Waldorf More
When I walked into the dealership, I was expecting to hear the same bad news I had heard from several dealerships that week. Talking to Mark, I told him my credit situation and explained that I had just hear the same bad news I had heard from several dealerships that week. Talking to Mark, I told him my credit situation and explained that I had just stopped in to see how far off I was from being able to get a safe car for work. Working with Eddie and Hollis, he was able to get me out of my junked up '98 Explorer and into a beautiful 2011 Camry. I couldn't stop smiling the rest of the day. These guys are fantastic, and will work hard to get you into a great vehicle. Never been happier! More
Buying a car couldn't have been more easy. Frank was excellent, his partner Blake did great getting me started and the finance guy Josh was excellent as well. I love my new Highlander and will definitel excellent, his partner Blake did great getting me started and the finance guy Josh was excellent as well. I love my new Highlander and will definitely recommend everyone to go to Toyota of Waldorf!! Good job guys!!! More
I had one of THE best experiences in purchasing my new car at Toyota of Waldorf. I've purchased plenty of vehicles and this was by far the best of them all. This is actually my 2nd purchase from this de car at Toyota of Waldorf. I've purchased plenty of vehicles and this was by far the best of them all. This is actually my 2nd purchase from this dealer. The process was very smooth and there wasn't a lot of back and forth which made it enjoyable. I feel very comfortable recommending this dealer in the future as well as having my car serviced at this location. By the way, Patrick Hanbury and DJ Diehl have exemplary customer service skills and are very professional. More
Great Dealership I love my car. And Randy was a good salesman. We had some issues but they got worked out very easily. Wilson was very helpful and Josh was a great fin I love my car. And Randy was a good salesman. We had some issues but they got worked out very easily. Wilson was very helpful and Josh was a great finance person. He worked some magic for me. More
Outstanding service and support form initial contact until closing of purchase. Follow on support equally superb. Sale Consultant Brian Smith was extremely professional and anticipated most of our is until closing of purchase. Follow on support equally superb. Sale Consultant Brian Smith was extremely professional and anticipated most of our issues/needs before we asked. It was evident he put a personal touch on the purchase but he never took anything personally when we didn't agree on price. Wilson Patterson provided oversight and worked our trade in agreement. He was honest and kept negotiations moving in a positive directions. Our Final step was financing and DJ Diehl was equally professional with his knowledge of options and willingness to satisfy customer needs. We appreciate the exceptional support from the entire Toyota of Waldorf crew. A Job well done! More
My experience was so delightful, Brain had deal with my wife previously and I like his personality. He also answered all of my questions. Will remembered us as soon as we can in the door. Which I was hap wife previously and I like his personality. He also answered all of my questions. Will remembered us as soon as we can in the door. Which I was happily surprised. He found the vehicle that I had in mind even thought it was in Pennsylvania. He assured me it would be here in a couple of days. And it was! Unfortunately it did not look the same as in the "Build Your Own." Brain seen the discomfort and ask what can he do. I wanted to see another color in the 2014 Rav4. We went around the lot and until I seen what I wanted. He was very patient and tolerant with me. I am very happy and excited! Your team was very helpful. Will, Brian and Josh get tens across the board. Barbara Henry More