
Waldorf Toyota
Waldorf, MD
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The access to this dealership is ideal considering the Volume of traffic in that part of the community. My salesperson Lenyk Scott was fabulous, she made the whole entire purchase process simple and smoot Volume of traffic in that part of the community. My salesperson Lenyk Scott was fabulous, she made the whole entire purchase process simple and smooth. She sent me a virtual tour of the lot Inventory that saved time and energy that I really didn't have. She kept me advised of the status of my vehicle. Once my Rav 4 arrived on the Waldorf lot, she noticed me both via text and phone. She was on time for our final step in the process, which was reviewing the selection, signing the paper work? and going over features of the vehicle. That dealership runs a first rate operation. More
The Salesperson that I've dealt with when I purchased my Tacoma in 2018 (Frank MCGEADY) has always been helpful with any questions I've had (then and now). As for the Service Department, I've never had a Tacoma in 2018 (Frank MCGEADY) has always been helpful with any questions I've had (then and now). As for the Service Department, I've never had a bad experience. Assistant Manager Tammy KUNTZ has always gone the extra mile to ensure all my questions are answered and my concerns addressed. Not sure when I'll purchase my next vehicle, but if Frank and Tammy are there my vehicle will come from Waldorf Toyota. More
My salesman, Brian Langford, did a fantastic job. He located the car I needed and kept in touch with me on a regular basis via email and phone until it arrived. He sat with me in the new car and h He located the car I needed and kept in touch with me on a regular basis via email and phone until it arrived. He sat with me in the new car and helped me program the various features. He has always been available via his phone for anything I needed or answers to questions I had even on his day off. More
Matt Gill our sales person was outstanding. He was knowledgeable and not pushy. We felt comfortable with him and we wanted to conduct business with him for that very reason. He was knowledgeable and not pushy. We felt comfortable with him and we wanted to conduct business with him for that very reason. More
Mr. Seneca was a great saleperson he allowed for my wife and I to discuss and compare vehicles without being pushy. Mr. Seneca listened to what I was looking for and that I understood the sales game of deal and I to discuss and compare vehicles without being pushy. Mr. Seneca listened to what I was looking for and that I understood the sales game of dealers (WHICH MR. SENECA NEVER DISPLAYED). Mr. Seneca's respect for his customer and the Toyota Dealership is what sold a Toyota RAV4 LE on that day. Don't lose him. Thank you :) P. S. I do not remember the finance department person that helped us through the paperwork of purchasing the vehicle, but she was great, very informative and courteous do not lose her either. More
My service rep was Samantha Keyser and she was extremely helpful, communicative, and transparent from start to finish. My car had been severely damaged by a squirrel chewing on its wires, yet Samantha was f helpful, communicative, and transparent from start to finish. My car had been severely damaged by a squirrel chewing on its wires, yet Samantha was fantastic in providing me direction throughout the duration of the process to resolve this issue, which greatly reduced my stress and anxiety about it all. I would recommend her 10/10 times to all who need service on their vehicle. More
Good attention. Charged me 4:15 hrs. They did the job in 3;30 hrs. Price of instal for new tires in my car did not included the alignment of the new tires I purchase Charged me 4:15 hrs. They did the job in 3;30 hrs. Price of instal for new tires in my car did not included the alignment of the new tires I purchased there Car is running very well. But consider other car mechanics. It is to high what Toyota charged to me More