
Waldorf Toyota
Waldorf, MD
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I would like to express my many thanks to Desmond in Finance in FINALLY receiving my refund in selling my Range Rover back to them. I sold the truck back on August 3rd and just received the refund Sept Finance in FINALLY receiving my refund in selling my Range Rover back to them. I sold the truck back on August 3rd and just received the refund Sept 12th! Unbelievable! I would call leave msgs get the run around and even followed up in person. Still no luck until I talked with Desmond. He stayed on my issue with a daily text or call with what was going on. Thanks to him, I finally received my refund. I hope this gentleman will get recognized on how you treat your customers in doing business with your dealership. Thanks again Desmond!😊 Patrice Tyree More
Noah, Brian and Team took care of all of our automotive needs. They were super helpful and proactive during every step of the purchase process. Would def return to purchase another vehicle from them in needs. They were super helpful and proactive during every step of the purchase process. Would def return to purchase another vehicle from them in the future. More
I’m glad that I chose this Toyota dealership to buy my car from. The customer service is always good and they are always friendly and helpful with your service experience. They call you to remind you of u car from. The customer service is always good and they are always friendly and helpful with your service experience. They call you to remind you of upcoming appointments and keep you updated on all things that you need to know for your auto. More
They were quick and kind. They were forthright about the maintenance procedure and were clear in answering my questions They were forthright about the maintenance procedure and were clear in answering my questions More
Farrah Farrah Farrah… Such an amazing sales person with knowledge about the car. She helped me with the purchase of my 2022 Camry SE. Her patience and her friendly service is really good. Thank you Farrah knowledge about the car. She helped me with the purchase of my 2022 Camry SE. Her patience and her friendly service is really good. Thank you Farrah More
Never had an issue with Service Dept. until last week. I took it in for the 20000 mile maintenance. The tech that worked on my truck left smudges (grease?) on the windshield where the re until last week. I took it in for the 20000 mile maintenance. The tech that worked on my truck left smudges (grease?) on the windshield where the reminder sticker goes, on my door handle, side of the door, the front of my hood, and, to boot, didn’t put the cap back on my stem valve after filling it with air. Tech was very inconsiderate; very disappointing. WIPE YOUR HANDS BEFORE TOUCHING A CUSTOMERS VEHICLE! Maybe it was an aberration, or just a lazy employee. More
If you want go service go to the Waldorf Toyota dealer. MR. Earnest Winston was my salesman and he was patient, professional and confident. He knows cars and was happy to answers all my questions and conce MR. Earnest Winston was my salesman and he was patient, professional and confident. He knows cars and was happy to answers all my questions and concerns as I battled between 2 models XSE and the TRD. Ms. Lovely followed up with all the product must haves. She reviewed all the warranties and there benefits. I finally purchased the 2022 Camry TRD and I Love It! Mr. Reggie in the finance made it happen. He negotiated a deal that worked within my budget. Kristen finished the process as signed for my new process. I was pleased with my entire experience... Thanks again Waldorf Toyota.. More