Waldorf Toyota

Heather Mitchell, along with applicable staff who worked on my vehicle, provided outstanding, professional and efficient customer service. I was kept up-to-date on the status and completion of work at all t on my vehicle, provided outstanding, professional and efficient customer service. I was kept up-to-date on the status and completion of work at all times. More

Customer service was excellent from check in to check out. The staff have a tremendous experience in advising and recommending of how to take care of your vehicle at the dealership and beyond!! out. The staff have a tremendous experience in advising and recommending of how to take care of your vehicle at the dealership and beyond!! More

I purchased a used car and it wasn’t the best experience. A floor mat was missing (he would take it from another car)and it only came with one key. I was told since it was traded in with one key, that’s all A floor mat was missing (he would take it from another car)and it only came with one key. I was told since it was traded in with one key, that’s all they had. They then instructed me to PURCHASE a key. I complained to a manger and he said he would get back to me; he never did. To provide good customer service they should’ve given me the second key at the dealership’s expense. All cars come with 2 keys. More

I dropped my vehicle to the service department for a recall issue & they messed up the AWD system and 2WD that caused a malfunction. Double check work recall issue & they messed up the AWD system and 2WD that caused a malfunction. Double check work More

Excellent customer service. Everyone there is so friendly and helpful. Wait time was less than expected. If your service is going to take a while to complete, they will take you to the mall, & pick you up. and helpful. Wait time was less than expected. If your service is going to take a while to complete, they will take you to the mall, & pick you up. More

Andrew Truitt the sales Consultant worked with me on the price I needed for the car. Great sales Consultant. I would buy another car from him Thank You, Thank You, Thank You price I needed for the car. Great sales Consultant. I would buy another car from him Thank You, Thank You, Thank You More

The experience that I had today was a cut above excellence!!! Anthony Donahue, Demi, and Reggie (Manager) displayed a true level of Professionalism. I had the pleasure of meeting their new General excellence!!! Anthony Donahue, Demi, and Reggie (Manager) displayed a true level of Professionalism. I had the pleasure of meeting their new General Manager. I truly impressed at your focus and your acknowledgment for emotional intelligence and how that shapes the organizational culture! I wish you all continued success!! I'm looking forward to enjoying my new Hybrid Highlander. More

Jackie is the best car salesman and brought us through the car buying process very quickly and smoothly, she even helped answer our questions about the car we were buying in a way we could understand by t the car buying process very quickly and smoothly, she even helped answer our questions about the car we were buying in a way we could understand by translating her words to Spanish. More

Courteous staff and committed to their work. Confirms client satisfaction prior to leaving.. I am out of town, but have had good service from here during my tenure here in Maryland. client satisfaction prior to leaving.. I am out of town, but have had good service from here during my tenure here in Maryland. More