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Waldorf Toyota

Waldorf, MD

4.7
1,204 Reviews

2600 Crain Hwy

Waldorf, MD

20601

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Showing 1,204 reviews

April 06, 2021

The service was quick and easy. We were socially distanced comfortably while waiting. My service tech was very nice. I would recommend Toyota of Waldorf. More

by Latoya Carr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
March 29, 2021

I had a very pleasant experience working with Earnest Winston for my recent purchase I told him what I was looking and he provided the exact model color and all the features I wanted More

by avis.taylorikeji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Winston
March 27, 2021

I am always treated with respect and find that the folks who do the in-take are good listeners and friendly. There are no surprises, ie a large cost for things done that were not discussed with me before h More

by lmillette2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Mitchell
March 23, 2021

Best in Waldorf. Nice cars on the lot. Price are good. Excellent dealers and sales representatives. Convenient location. Parts and Services are awesome always want my vehicle service at Waldorf toyota More

by sabegadong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James manager, Reggie manager, Dawn after market, Demmi finance and Andrew sales all deserve a 10., Service Department, Reggie Garner, Melissa Call, Regina White, Todd Dwars
March 23, 2021

Ernest was excellent , he was knowledgeable, patient, friendly. I would refer a friend to this Toyota. The staff is always ready to assist anyone. Thanks More

by Moniquesmallsdillard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Winston
March 18, 2021

We had purchase our car w/ Toyota and took our car for oil change and other needed services . We’re satisfied w/their service We love Toyota! More

by Speedyme51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gardner, Service Department
March 18, 2021

Poor customer service. It seemed that he didn’t want to be at work that day. All of my issues were not addressed and was I was given vague excuses for them. More

by cdb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Hughes
Mar 18, 2021 -

Waldorf Toyota responded

We are extremely disappointed to hear that your experience did not meet your expectations. We take great pride in our level of service and take matters very seriously when our customer's expectations are not met. Unfortunately, we're unable to locate your contact information based on the way your name is displayed on DealerRater, however, we'd very much appreciate the opportunity to speak with you directly. If you could please call our Service Director, Jeff Steed, at 301-843-3700, we would appreciate it. Thank you.

February 26, 2021

I've bought numerous cars over the years from other dealerships. This was my first purchase from Waldorf Toyota and this hands down was the quickest and easiest transaction I've ever done before with a More

by Andy
Recommend Dealer
Yes
Employees Worked With
Lenyk Scott
February 26, 2021

Fantastic service center. Bryan Gardner is extremely knowledgeable and customer driven. The entire service department is friendly and helpful the moment your vehicle is driven into the service entranc More

by Cioainc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gardner
February 25, 2021

Great service! Very efficient service with very little wait time. Tammy Kunitz was very knowledgeable and friendly. The lobby was very clean and comfortable. This was my first visit and I was impressed More

by Kathyklock62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy kuntz, Service Department
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