
Waldorf Toyota
Waldorf, MD
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The experience that I had today was a cut above excellence!!! Anthony Donahue, Demi, and Reggie (Manager) displayed a true level of Professionalism. I had the pleasure of meeting their new General excellence!!! Anthony Donahue, Demi, and Reggie (Manager) displayed a true level of Professionalism. I had the pleasure of meeting their new General Manager. I truly impressed at your focus and your acknowledgment for emotional intelligence and how that shapes the organizational culture! I wish you all continued success!! I'm looking forward to enjoying my new Hybrid Highlander. More
Jackie is the best car salesman and brought us through the car buying process very quickly and smoothly, she even helped answer our questions about the car we were buying in a way we could understand by t the car buying process very quickly and smoothly, she even helped answer our questions about the car we were buying in a way we could understand by translating her words to Spanish. More
Courteous staff and committed to their work. Confirms client satisfaction prior to leaving.. I am out of town, but have had good service from here during my tenure here in Maryland. client satisfaction prior to leaving.. I am out of town, but have had good service from here during my tenure here in Maryland. More
Frank was awesome! Very good customer service, no pressure, Finance great. It's all about how you feel on the ride home. Overall Great experience. Thank you pressure, Finance great. It's all about how you feel on the ride home. Overall Great experience. Thank you More
Please give Tammy Kuntz a raise! She’s very kind, knowledgeable and it’s a pleasure to conduct business with her! I very thankful to have her! knowledgeable and it’s a pleasure to conduct business with her! I very thankful to have her! More
I was pleased with the recall work and the 15,000 mile checkup that was accomplished though I was surprised we had not been informed that the parts were available for the recall and that we should bring o checkup that was accomplished though I was surprised we had not been informed that the parts were available for the recall and that we should bring our car in for that particular work. My wife had to mention the recall before you told her the work would be done. I was displeased with the fact that you did not replace the windshield wipers which were marked as needing replacement. We are elderly, I am in my 80's and it is difficult to bring our auto in as it is. Now we shall have to make another appointment to correct this. For having to do so I would think Toyota could replace those wipers for free! More
Professional, pleasant attitude, timely and knowledgeable. I was greeted as soon as I drove into the bay service area. Service waiting area was clean and all staff was wearing masks. knowledgeable. I was greeted as soon as I drove into the bay service area. Service waiting area was clean and all staff was wearing masks. More
Awesome experience no issues whatsoever. Not pressured to buy anything extra, smoothest transaction possible. Financing was a breeze and was able to get a little extra incentives. Will be back to buy use! to buy anything extra, smoothest transaction possible. Financing was a breeze and was able to get a little extra incentives. Will be back to buy use! More
Held tight to their word in all respects of the deal and delivery. Courteous, honest, respectful and the best deal. Contacted approximately 10 dealers and drove 240 miles one way to get the best deal. All o delivery. Courteous, honest, respectful and the best deal. Contacted approximately 10 dealers and drove 240 miles one way to get the best deal. All other dealers were considerably closer to my home. More
Received 5star service this time I did posted bad review Received 5star service this time I did posted bad review last time but this time service department Got 7 stars from me Much better service defi Received 5star service this time I did posted bad review last time but this time service department Got 7 stars from me Much better service definitely recommend More