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Waldorf Toyota

Waldorf, MD

4.7
1,213 Reviews

2600 Crain Hwy

Waldorf, MD

20601

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Showing 1,213 reviews

November 08, 2020

I am accustomed to getting a car wash after service. This dealership didn't do that Makes me wonder about trying another. Does Covid 19 have anything do do with it? More

by wfletch50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
November 07, 2020

The service was quick, friendly, and efficient.However, The service was quick, friendly, and efficient. However, I did not notice any Covid Protocols being implemented regarding sanitizing inside areas t More

by arharh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Call
November 07, 2020

The service sept is great and enjoy the nice people that help you. Shantel always keep undated with the service of my vehicle. Thank you More

by Tinyfranklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantel cooper, Service Department
November 03, 2020

Very friendly environment. I would highly recommend Mike Rush, great with helping you find a good car, patient, and will work with you on deals More

by Jamal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rush
November 02, 2020

I came and left with the same expectation I had previously... I would feel like I was inconveniencing someone for a service I paid 4 More

by cwells20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Dec 14, 2020 -

Waldorf Toyota responded

We're very disappointed to hear that you felt you were an inconvenience to our team. The experiences of our guests are our top priority and we would very much appreciate the opportunity to speak with you to learn more about your experience. If you could please contact our Management Team at 301-843-3700, we would very much appreciate it. Thank you.

November 01, 2020

This is the dealership I always use for my service. Elise, my service representative is always very nice and very professional. She's one of the reasons I like Waldorf Toyota. The other reaso More

by gwenrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
October 28, 2020

The Waldorf Toyota auto service provided great service to my vehicle. Tammy also provided awesome customer service and is an asset to the company. Keep up the great work! More

by EagleIsight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy, Service Department, Reggie Garner, Labaron Hawkins, Regina White, Todd Dwars
October 27, 2020

This is the 5th vehicle I have purchased from Waldorf Toyota. No pressure sales are enjoyable and the location is close and convenient for me. Great staff and all around experience. More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cooper, James Hibbert, Brittany
October 25, 2020

Oil change and vehicle condition reviewThank you very Oil change and vehicle condition review Thank you very Much for Great Service And your super agent Miss Chase and awesome auto tech Jim! Sincer More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miss. Alyse Chase, Earnest Winston
October 17, 2020

Very professional and accommodating. Customer service personnel made us aware of the support services available to Toyota patrons. Overall excellent experience. I would recommend Waldorf Toyota. More

by lrhendrix2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
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