Waldorf Toyota

The car was purchased new in September 2019. This was the second service appointment with just under 5,000 miles on the car. (At the first 6 months appointment no service was performed because of too low mil second service appointment with just under 5,000 miles on the car. (At the first 6 months appointment no service was performed because of too low mileage). Supposedly, the tires were rotated & the fluids topped off - all within 20 minutes which makes me question how thorough the “ service” really was. More

From start to finish, the staff displayed nothing but kindness and professionalism. I have experienced the same on each of my previous visits. Keep up the good work! kindness and professionalism. I have experienced the same on each of my previous visits. Keep up the good work! More

First time I’ve ever had a great experience at a dealership!! Never felt pressured and was treated with respect. Would definitely recommend this dealership. dealership!! Never felt pressured and was treated with respect. Would definitely recommend this dealership. More

Service was satisfactory, service employee was polite and helpful, gave me updates that are honest and truthful, timely . Got my car in and out quick. helpful, gave me updates that are honest and truthful, timely . Got my car in and out quick. More

Finance staff Car buying service was excellent! Finance department has a POOR way of explaining that they need supportive documents. Stuart called me right after I Car buying service was excellent! Finance department has a POOR way of explaining that they need supportive documents. Stuart called me right after I spoke to Brianna Grimes and said everything to me without directly saying I was lying about my income. What is bizarre is that I have been driving the car approx. 20 days. In fact, Stuart spoke to me condensing, basically telling me I lied, all while indirectly calling me a liar. Needlessly to say, I told him I would bring documentation the next day and he HUNG THE PHONE UP on me. POOR CUSTOMER SERVICE!. I called back and spoke to the manager, then I received a call back from Brianna talking to me like a valuable customer. Hiring people off the street without professionalism or lack of integrity isn't best customers right.... and this is what you will get. Unhappy customer Belinda B. More

I like buying my Rav-4 vehicle From Waldorf Toyota , I like buying my Rav-4 vehicle From Waldorf Toyota , specially talking to my salesman ( Matt Gill )‘Matt is an excellent salesman he explain about th I like buying my Rav-4 vehicle From Waldorf Toyota , specially talking to my salesman ( Matt Gill )‘Matt is an excellent salesman he explain about the car’s so well Kudos to Mr. Matt Gill. More

I’ve had a good experience with this dealership sales I’ve had a good experience with this dealership sales and service.... I do not appreciate the survey requiring me to do 25 words, It would be a bette I’ve had a good experience with this dealership sales and service.... I do not appreciate the survey requiring me to do 25 words, It would be a better experience without this type of survey!!! Thank you More

Sherri is the greatest...give her 5 dollar an hour raise...ASAP....she is always on her game. Her raise needs 2 be retroactive....now raise...ASAP....she is always on her game. Her raise needs 2 be retroactive....now More

My wife wanted the RAV4 hybrid and we had the pleasure of working with Matt Gill. He was knowledgeable and professional. We had a payment limit and they were able to get us the car she really wanted. Demi in working with Matt Gill. He was knowledgeable and professional. We had a payment limit and they were able to get us the car she really wanted. Demi in finance had a lot of conversations with Toyota Finance and my wife is in love with her new RAV4. Thank you guys very much!!! Josh and Amanda More