
Waldorf Toyota
Waldorf, MD
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Great Experience This was my first visit here and this was a wonderful experience. Bryan Gardner and Idris Thompson were great. I saw the RAV4 online and asked Bryan This was my first visit here and this was a wonderful experience. Bryan Gardner and Idris Thompson were great. I saw the RAV4 online and asked Bryan if he could find it for me just to see it. Together they found it. I wasn't planning on buying it on sight, but I couldn't resist. The paperwork was a breeze and Demi Melendez in Financing was amazing. The staff is extremely friendly beginning at the front door. I would truly recommend Waldorf Toyota to my family and friends. This is my new place to purchase my vehicles. Thanks to all you for a "great" experience. Marie D. More
Fantastic car buying experience Very first fantastic car buying experience brought to me by Joseph Simmons. He was very informed and a true delight to work with. Used to be a Passp Very first fantastic car buying experience brought to me by Joseph Simmons. He was very informed and a true delight to work with. Used to be a Passport customer, but he has now convinced me to buy here locally in Waldorf. I truly enjoyed this car purchase. He took good care of me More
Great Place to Purchase a Car This is our third car purchased from Waldorf Toyota and as always, it really was a pleasant experience. Our salesman, Frank McGeady is great. He kno This is our third car purchased from Waldorf Toyota and as always, it really was a pleasant experience. Our salesman, Frank McGeady is great. He knows his stuff and if something comes along he's not knowledgeable of, he checks it out immediately. Dealing with Frank is such a pleasant experience. He has just the right personality to work in this industry. He wants to make sure that you are happy with your purchase. Also, Demi Melendez in finance is so pleasant she makes purchasing a car very comfortable. She explains every aspect of finance you need to know. If you want extended warranties or want to know about warranties, Dawn Williams is your person. She is extremely knowledgeable and will not give you a hard sell. Simply puts it out there and lets you make a decision as to what you want or don't want. Again, Waldorf Toyota and the above mentioned team as highly recommended. More
Great service department You say that Scott, my service provider, Is a genuine professional. Whylie only sees me for my oil changes and other things he remembers my name when You say that Scott, my service provider, Is a genuine professional. Whylie only sees me for my oil changes and other things he remembers my name when I put when I get out of my truck. That alone is worth the trip and I’m top of that the service is without flaw. I’ve had my truck service there now for 100,000 miles and I will continue to until the wheels fall off More
I have dealt with Waldorf Toyota since 2006. Service has improved since the purchase of my 2019 sienna.Setting a service date was simple and I was taken care of as scheduled improved since the purchase of my 2019 sienna.Setting a service date was simple and I was taken care of as scheduled More
Very good interacting with customers. Pleasant person and called me soon after service was completed. Tammy appear to be very respectful and polite in her business dealings. called me soon after service was completed. Tammy appear to be very respectful and polite in her business dealings. More
Car was brought in for its first 6 months service.check but there was less than 3000 miles on the odometer so please note that the car was in the bay for less than 15 minutes and no service was performed a but there was less than 3000 miles on the odometer so please note that the car was in the bay for less than 15 minutes and no service was performed at that time. It was suggested that I return in July or August after more mileage has been accumulated. More
Steven and James were a pleasure to deal with, extremely helpful and fulfilled every request from 400 miles away. We recently purchased our new sequoia from them and couldn’t be more pleased with the transp helpful and fulfilled every request from 400 miles away. We recently purchased our new sequoia from them and couldn’t be more pleased with the transparency throughout the process. We will be referring our friends and family to them and their 409 miles away. That’s passing hundreds of other Toyota dealers along the way. More
Let me tell you about my main man Mike Rush. First of all, this dude didn't know what he was getting himself into when he approached my family and I in the parking lot, not only did he manage to First of all, this dude didn't know what he was getting himself into when he approached my family and I in the parking lot, not only did he manage to keep up with my snarky attitude but he was able to fire back with the wit all while keeping it as professional as can be. As I mentioned, my snarky attitude probably wasn't the easiest for him to deal with, but that didn't stop ol' Mike from going to bat for me for every bit of discount and savings he could get his hands on! Not only that, but after he clutched us a sweet, sweet deal on our new RAV4 mike continued to go above and beyond for us by ensuring that our vehicle was fully gassed up and looking so clean I swear you could see an old bald white guy with a magic eraser in the gloss! Furthermore, Mike continued his wonderful service and care for us by entertaining my parents while my wife and I were swept away by the wonderful finance department! Our finance manager, Demi, was fantastic and transparent as can be through the entire approval process. She made sure we were comfortable and answered all of our questions (no matter how silly some of them seemed to be) and was an overall delight to chat with; it was almost like catching up with an old friend. In the end, my wife and I came out feeling very pleased, confident, and excited about the purchase of our 2020 RAV4 Hybrid XSE which we've dubbed "Shadow". More
Came to the dealer to give a second look at a 2016 Tundra SR5. Just a look. On the way back to my car I encountered Steve who politely asked if he could help. I told him what I was “just looking” at but real SR5. Just a look. On the way back to my car I encountered Steve who politely asked if he could help. I told him what I was “just looking” at but really liked the TRD Pro that just pulled up beside me. I knew that was out of my range but Steve said they have some on the lot if I wanted to have a look. Fast forward two days later and I’m the proud owner of a 2020 SR5 TRD OffRoad! I know what your thinking, “what a salesman” and you might be right. However what made the difference for me was both Steve and manager James made it possible to own that 2020 for not much more than the 2016 I was considering.. i believe I got the best deal possible on the vehicle I wanted and top dollar for my trade! It was a very seamless process once we got down to business and also got a great rate with Toyota financing as well. This was the most expensive vehicle I have ever purchased so there was more than a little anxiety. However the offer from Waldorf Toyota was such that I am comfortable with the decision and completely stoked with my new TRD. Thanks James and Steve for an awesome experience! Best Michael More