
Waldorf Toyota
Waldorf, MD
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The service personal was professional and friendly. The work was completed quickly and with knowledge of what needed doing and I will bring my vehicle there for maintenance work was completed quickly and with knowledge of what needed doing and I will bring my vehicle there for maintenance More
New car purchase Everyone was very polite and courteous. They all explained everything in a fashion that was easy to understand..Ty showed us a feature that was very Everyone was very polite and courteous. They all explained everything in a fashion that was easy to understand..Ty showed us a feature that was very helpful to my health. More
Service received was very good. Service rep was attentive to my concerns and followed through with my requests. Informed me when vehicle was ready and ensured reset of instrument panel. attentive to my concerns and followed through with my requests. Informed me when vehicle was ready and ensured reset of instrument panel. More
The customer service is very great. The wait time is great. The service adviser explained just what I needed to have done for service. The quality of work is excellent. great. The service adviser explained just what I needed to have done for service. The quality of work is excellent. More
Scott in the service department took care of my maintenance and kept me informed during the process. That's a fine example of customer service that keeps a person coming back. maintenance and kept me informed during the process. That's a fine example of customer service that keeps a person coming back. More
Excellent service provided. Mike Mason was an incredible service writer and went over everything with me. Will definitely return for future service needs. Appreciate the customer service. service writer and went over everything with me. Will definitely return for future service needs. Appreciate the customer service. More
Mr. E. Winston and Demi were very helpful and all other staff were patient at explaining things to me and my husband. Thank you very much. staff were patient at explaining things to me and my husband. Thank you very much. More
The service was professional. Patricia (sales) was helpful and knowledgeable. She was patient. The finance process went well. She too was knowledgeable and efficient. Making such a purchase can be s helpful and knowledgeable. She was patient. The finance process went well. She too was knowledgeable and efficient. Making such a purchase can be stressful; however, with the right professionals, it can go well More
The customer service was great. Jeremy Forris was my salesman and he was awesome. The financial department took their time to make sure I left satisfied. I am so happy I made the choice to choose this d salesman and he was awesome. The financial department took their time to make sure I left satisfied. I am so happy I made the choice to choose this dealership More
For a first time buyer along with driving a Toyota brand, it was quite disappointing. Sound/radio system never work. Needless to say, find myself back into the dealership to fix the radio/sound system brand, it was quite disappointing. Sound/radio system never work. Needless to say, find myself back into the dealership to fix the radio/sound system. My suggestion to the company would be to ensure all parts of the vehicle is up and running prior to coming off lot. A huge in convenience to the customer. More