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Waldorf Toyota

Waldorf, MD

4.7
1,202 Reviews

2600 Crain Hwy

Waldorf, MD

20601

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Showing 1,202 reviews

December 01, 2019

I went in for an oil change and multiple things were found wrong which is not true. Stop paddling the ticket. I hate this. ..n More

by trebore44
Recommend Dealer
No
Employees Worked With
Service Department
November 30, 2019

I don’t understand what is the purpose of making an appointment if you can stand by the time schedule? I dropped my car off at 9:20AM my appointment was 9:30AM, my car wasn’t done until 11:30AM and the More

by vwrick
Recommend Dealer
Yes
Employees Worked With
Alyse chase , Service Department
November 30, 2019

Shantyl was very helpful. She text me to let me know what services that needed to be done and how much they would be and it was done quickly. Thank you! More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Shantyl
November 24, 2019

I always have a pleasant experience when buying a vehicle at Waldorf Toyota. Mr. Winston provides excellent customer service. I have purchased several vehicles at this dealership. More

by silksmooth32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Winston
November 23, 2019

Drove into Toyota of Waldorf as always to get maintenance on my car I was helped by Scotty Frank, He was a very nice guy. More

by Laprentice
Recommend Dealer
Yes
Employees Worked With
Scotty Frank, Service Department
November 18, 2019

My service advisor Brian did an excellent job with communicating and explaining everything. I definitely will give him high kudos for his perfect customer service More

by Mimeshia
Recommend Dealer
Yes
Employees Worked With
Labaron Hawkins, Regina White
November 17, 2019

If you have to service done in Waldorf Today be careful they cheat people people on part and service one time they don’t put cabins Air filter on my car and they charge on me and now they charge 1 hour lab More

by mahatomart
Recommend Dealer
No
Employees Worked With
Alyse Chase, Service Department
Nov 18, 2019 -

Waldorf Toyota responded

Thank you for your feedback. We are extremely disappointed to hear that your last experience with our Service team has fallen short of your expectations. We would very much appreciate the opportunity to speak with you directly about your experience. Unfortunately, since your name as displayed on DealerRater is a username, we are unable to pull your contact information from our system. If you could please contact our Service Director, Jeff Steed, at 301-843-3700, we would greatly appreciate it. Thank you.

November 17, 2019

Brian was courteous and kept me informed on the service of my truck. I was able to get my oil changed and airbag replaced. Thank you More

by Gammapi05
Recommend Dealer
Yes
Employees Worked With
Brian, Service Department
November 16, 2019

Went in for 15,000 mile check up. Went in for 15,00 check up, the writer was very courteous and helpful. The service by Ace Moody and his assistant was outstanding. Ace is a credit to More

by dr1aliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ace Moody
November 11, 2019

My husband and I bought a 2019 Rav 4 from Jermey at the Waldorf Toyota location. He was so great to work with. He had clear knowledge of all the vehicles we looked at, and knew how to properly work all the More

by Jamiedoeshair
Recommend Dealer
Yes
Employees Worked With
Jermey Forris, Michael Adeyeye
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