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Waldorf Toyota

Waldorf, MD

Overview
Reviews
Vehicles
4.7
1,209 Reviews
Call Dealership (301) 843-3700
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2600 Crain Hwy

Waldorf, MD

20601

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Showing 1,209 reviews

October 21, 2024

Ripped off service department, they are all about money and will not listen to customers More

by Unhappy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Oct 29, 2024 -

Waldorf Toyota responded

Would you be willing to discuss your visit with us? We would like to learn more about your experience and what we can do to improve your 1-star rating. Thank you, Dustin Herbert - Manager - (301) 843-3700

October 07, 2024

Great experience. I kept putting off having my vehicle serviced because I hate doing it. I was out in less than a hour and half, no stress involved. More

by Ysands74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Perdue
Report | Print
Oct 07, 2024 -

Waldorf Toyota responded

We're delighted to hear that your service visit was quick and stress-free at Waldorf Toyota! Thank you for choosing us, and we look forward to assisting with any future needs.

September 25, 2024

I'm glad I bought my new car at Toyota Waldorf! The experience was great and they really worked with me so I could get the car I wanted. My sales representative, Earnest, was easy to work with an More

by sboyer3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earnest Winston
Report | Print
Sep 26, 2024 -

Waldorf Toyota responded

Thank you for choosing Waldorf Toyota! We're delighted to hear that Earnest made your car-buying experience pleasant and seamless. Enjoy your new vehicle, and we appreciate the recommendation!

September 23, 2024

My consultant was very pleasant and greet me very professionally. I was pleasantly surprised how quickly the 45,000 mile service was completed. More

by jpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Sep 23, 2024 -

Waldorf Toyota responded

We're delighted to hear that your service experience was both professional and efficient at Waldorf Toyota. Thank you for sharing this positive feedback!

September 13, 2024

Service is always efficient and quick. Marjorie is such a pleasure to work with. That's it. More

by hopkinskathleen466
Workmanship
Recommend Dealer
Yes
Employees Worked With
Marjorie Fortin
Report | Print
Sep 16, 2024 -

Waldorf Toyota responded

It's great to hear that you are happy with our services! Thanks for giving a shoutout to Marjorie and leaving Waldorf Toyota a five-star review!

September 09, 2024

Wendy was very nice and had great customer service thank you so much for all your help 😊 More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eid Taylor
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Sep 09, 2024 -

Waldorf Toyota responded

Cynthia, we are so glad you enjoyed working with Wendy! Thanks for choosing Waldorf Toyota and leaving us a five-star review!

September 02, 2024

When I come here to get my maintenance done, it usually takes a while. But last time I went it only took about 45 minutes. I was shocked and happy! More

by Katrina Wesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name, but she’s in the service department
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Sep 03, 2024 -

Waldorf Toyota responded

Katrina, we're glad to hear that your last visit was quicker than usual! Thanks for choosing Waldorf Toyota for your maintenance needs.

August 29, 2024

I took the car back for 5000 miles service I was charged $841.06. what happen to my warranty? More

by m_sydnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francis Nwachu
Report | Print
Aug 30, 2024 -

Waldorf Toyota responded

We strive to keep our prices fair and competitive, so we're sorry to see your disappointment with your service charge. We'd like to address your concerns directly. Please reach out at your convenience. Thank you, Management Team at Waldorf Toyota - (301) 843-3700

August 26, 2024

Great service, very helpful, and very updated information about your vieclel while waiting. And a nice waiting lounge More

by lesterkeys40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marjorie
Report | Print
Aug 27, 2024 -

Waldorf Toyota responded

Thank you for the positive feedback! We're glad to hear that our team at Waldorf Toyota provided great service and kept you informed. Enjoy your time in our lounge whenever you're here!

Aug 27, 2024 -

lesterkeys40 responded

Appreciate it

August 09, 2024

Excellent service! Quick and easy! I have definitely made this my go to dealership for getting my car serviced. More

by shenikamayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Aug 12, 2024 -

Waldorf Toyota responded

Shenika, we're delighted to hear that Waldorf Toyota is your go-to dealership for service! Thanks for the fantastic review!

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