Back

Waldorf Toyota

Waldorf, MD

4.7
1,220 Reviews

2600 Crain Hwy

Waldorf, MD

20601

Directions

By Type

Showing 1,220 reviews

January 21, 2019

Great people Started with Sandy via email. Matt Gill, Thomas Cody, Mike Adeyeye, Mark at ext 1403, a great service tech, and a great sales rep assisting with my ta More

by treggit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Miller
January 19, 2019

Great Buying Experience It was a great experience buying from the Staff at Waldorf Ford. Everyone was very professional and courteous. They worked very hard to get me a good More

by Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bowman, Service Department, Melissa Call
January 15, 2019

Toyota Collision Center was awful! Waldorf Toyota Collision provided bad services . A supposedly two day job took one month. JR wasn’t truthful about the insurance piece . They wouldn’t More

by Camrygirl
Recommend Dealer
No
Employees Worked With
JR, Tim
Jan 31, 2019 -

Waldorf Toyota responded

We are disappointed to hear that your experience with our Collision Center did not meet your expectations. We would be happy to have a member of our Management Team speak with you to discuss your experience in further detail. If you could please contact our Collision Center Manager, Tim Essick at 301-843-5906, we would be happy to speak with you. Thank you.

January 13, 2019

Poor service When I brought my car in for service for the 15k service. Once my car had been serviced, I was informed that my cabinet filter was dirty. I asked why More

by YH
Recommend Dealer
No
Employees Worked With
Service Department
Jan 31, 2019 -

Waldorf Toyota responded

Thank you for taking the time to leave feedback about your experience with our team. We are disappointed to hear that your experience with our Service Department has fallen short of your expectations, and would very much appreciate the opportunity to speak with you about your experience. If you could please reach out to our Management Team at 301-843-3700, we would greatly appreciate it. Thank you.

January 04, 2019

Excellent buying experience! My sales person, Anthony Donahue, was knowledgeable and very attentive to the details and specifications of my purchase. I was shown several vehicles More

by Dr Barbara
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Donahue, Michael Adeyeye and Tai
Jan 14, 2019 -

Waldorf Toyota responded

Thank you for taking the time to leave feedback regarding your experience with our team. We take great pride in our customer service and take matters very seriously when our level of service falls short of our customer's expectations. We would very much appreciate the opportunity to speak with you regarding your experience. Unfortunately, we are unable to locate your contact information due to how your name is displayed on DealerRater. If you could please contact our Service Director, Jeff Steed directly at 301-843-3700, we would greatly appreciate it. Thank you.

December 28, 2018

Great sales experience Bob was great to work with. He is very knowledgeable and gave me great advice. I like that he was patience and took time to advise me on a vehicle I More

by Happydriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bowman
December 28, 2018

First new car service ...went very smoothly. Staff was very friendly and professional. Even though the service required a repair for a factory recall, I was in and out in More

by Will1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
December 22, 2018

Service Great service. Staff was excellent. Would recommend to other Toyota owners to this service center. Keep up the good work. The wait time was real short More

by Nbn01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Garner
December 15, 2018

Always great customer service with My advisor Tammy kuntz. I all ways have a great experience with Toyota and advisor Tammy kuntz she all ways make sure I'm taking care of and I'm in and out tell truth about m More

by Trovonnew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Kuntz
December 15, 2018

Great customer service. Staff very professional Everytime I visit the customer service department the staff has been very kind and professional. The quality of work is always excellent and the wait More

by Val0828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
...
65
...