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Waldorf Toyota

Waldorf, MD

4.6
1,317 Reviews

2600 Crain Hwy

Waldorf, MD

20601

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Showing 1,317 reviews

November 19, 2019

My service advisor Brian did an excellent job with communicating and explaining everything. I definitely will give him high kudos for his perfect customer service More

by Mimeshia
Recommend Dealer
Yes
Employees Worked With
Labaron Hawkins, Regina White
November 17, 2019

Brian was courteous and kept me informed on the service of my truck. I was able to get my oil changed and airbag replaced. Thank you More

by Gammapi05
Recommend Dealer
Yes
Employees Worked With
Brian, Service Department
November 17, 2019

If you have to service done in Waldorf Today be careful they cheat people people on part and service one time they don’t put cabins Air filter on my car and they charge on me and now they charge 1 hour lab More

by mahatomart
Recommend Dealer
No
Employees Worked With
Alyse Chase, Service Department
Nov 18, 2019 -

Waldorf Toyota responded

Thank you for your feedback. We are extremely disappointed to hear that your last experience with our Service team has fallen short of your expectations. We would very much appreciate the opportunity to speak with you directly about your experience. Unfortunately, since your name as displayed on DealerRater is a username, we are unable to pull your contact information from our system. If you could please contact our Service Director, Jeff Steed, at 301-843-3700, we would greatly appreciate it. Thank you.

November 17, 2019

Went in for 15,000 mile check up. Went in for 15,00 check up, the writer was very courteous and helpful. The service by Ace Moody and his assistant was outstanding. Ace is a credit to More

by dr1aliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Moody
November 12, 2019

My husband and I bought a 2019 Rav 4 from Jermey at the Waldorf Toyota location. He was so great to work with. He had clear knowledge of all the vehicles we looked at, and knew how to properly work all the More

by Jamiedoeshair
Recommend Dealer
Yes
Employees Worked With
Jermey Forris, Michael Adeyeye
November 09, 2019

All of my interactions,for the most part , have been favorable. The service person was warm and professional. The lounge was clean and pleasant and I did not have a long wait More

by Greenspringd
Recommend Dealer
Yes
Employees Worked With
Regina White
November 08, 2019

My experience with Waldorf Toyota was pleasant there was smiles every where Crist the technician was excellent I will be back in the near future. More

by Butchjr
Recommend Dealer
Yes
Employees Worked With
Service Department, Regina White
October 29, 2019

Ernest made it very pleasant purchasing a new car from waldorf Toyota. He took the time to answer all my questions and explain all the technology provided in my car. More

by Cserfas
Recommend Dealer
Yes
Employees Worked With
Earnest Winston
October 27, 2019

A good experience Fourteen years ago I bought a new truck from this dealership. I am now on my third truck, same dealership and same salesman. I guess that tells you t More

by john.w.gardner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bowman
October 25, 2019

Love our Prius Prime We were fully satisfied with our Prius Prime Plug-in Hybrid purchase and the extra effort in resolving paperwork confusion. Highly knowledgeable in de More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi, James, & Mike, Bob Bowman
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