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Waldorf Toyota

Waldorf, MD

4.6
1,317 Reviews

2600 Crain Hwy

Waldorf, MD

20601

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Showing 1,317 reviews

October 02, 2019

A good experience for the pressures of buying a new car After deciding to upgrade my suv to new model , I knew I had some homework to do. In my 55 years of driving I have owned too many vehicles to count, More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, (sales) , James, Mike Adeyeye
October 02, 2019

I received fast friendly service. My vehicle was ready at the time that I requested. Tammy provided a thorough review of the routine maintenance conducted on my vehicle. More

by Sea glass
Recommend Dealer
Yes
Employees Worked With
Tammy Kuntz
September 30, 2019

Love Waldorf Toyota I would definitely recommend Waldorf Toyota if you want a great deal and have a great experience. Ernest Winston was my salesman for the 3rd time buy More

by Weeza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earnest Winston
September 27, 2019

very good experience had a great experience. Bob Bowman was excellent in helping us through the whole car buying process from start to finish. very knowledgeable on all as More

by Kelly123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bowman
September 17, 2019

Professionalism and courtesy Had a very good experience at Waldorf Toyota. Not only were they knowledgeable about the vehicles but listened to what you wanted. Bob Bowman was v More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bowman
September 15, 2019

Great Service I had a great experience with the service department at Waldorf Toyota. The service technician was very knowledgeable; however I regret that I cannot More

by tee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
September 10, 2019

Toyota's Service is Excellent! The service provided by Bryan was excellent. He was very personable, attentive to my concerns, and wanted to ensure my vehicle provided me with the de More

by Bowser-Gray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Gardner, Service Department
September 10, 2019

Service The Rep was polite and professional. She answered all of my questions. I will recommend the dealership for all items EXCEPT FINANCING. I regret fin More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantyl Cooper
September 06, 2019

Overpriced repairs and poor customer service 1. Every time I have called over the past 3 years the service dept never picks up the phone. I usually have to 4 or 5 times. There message whil you w More

by Mh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Sep 09, 2019 -

Waldorf Toyota responded

Thank you for your feedback. We are extremely disappointed to hear that you've had issues getting in contact with our Service Department and that you felt our pricing was too high. We would very much appreciate the opportunity to speak with you directly regarding the issues you've presented. Unfortunately, since your name is not displayed on DealerRater, we are unable to look up any contact information. Please contact our Service Director, Jeff Steed, at 301-843-3700 at your earliest convenience. Thank you.

September 04, 2019

Professional, friendly staff They worked with me. Got the vehicle into the exact monthly payment I asked for. Some of there processes could be more efficient like getting out of More

by Ike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Forris, Michael Adeyeye, CeCe, Sales Manager did not get name
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