Waldorf Toyota

First time new car buyer This was the very first car that I have bought in my entire life. First car buying experience ever! First brand new car ever! Waldorf Toyota stood out This was the very first car that I have bought in my entire life. First car buying experience ever! First brand new car ever! Waldorf Toyota stood out from all the other dealerships reaching out to me by their positive sales associates. They offered to come and pick me up when they heard I did not have a vehicle. They found the best prices “YES” prices on the vehicles I was interested in. And they stayed with me well beyond closing time without making me feel like I was bothering them! Jose Redd really listened to me and helped guide me in choosing the best vehicle fit for my situation. He was kind, courteous, honest and patient with me. Thank you Jose!! When I sat with Eid Taylor he also was patient and thorough with the financial portion of my car buying experience. He went through the different financing options and helped me feel comfortable with my final decision. Overall, an excellent experience for my first brand new vehicle- 2018 Toyota RAV4. More

Service Appointment Tammy Kunitz is absolutely a pleasure to deal with. Her customer service was excellent. I can’t say the same for the service technician though. I Tammy Kunitz is absolutely a pleasure to deal with. Her customer service was excellent. I can’t say the same for the service technician though. I brought my 2013 Highlander in for service at 114,500. Just standard oil change, check all lights fluids, rotate tires etc. My drivers side headlight had been out for a couple weeks and I was waiting to get it replaced because I knew It was going in for maintenance. After checking out I went to my vehicle and checked to see if the headlight had been replaced. Nope, still out. I notified Tammy. She was wonderful. She immediately notified the service department manager and made him replace the bulb. He said it was on when he checked them during service which he was wrong because I knew it was out to begin with. It concerns me what other stuff he missed while servicing my vehicle. I also had a no slip pad on my center console for my cell phone that came up missing. It was there when I dropped the vehicle off but was not when I left the service department. More

Great Perople! Bob in sales and Chuck in financing were great. They took their time to make sure I was comfortable in my choice of purchase and that everything was i Bob in sales and Chuck in financing were great. They took their time to make sure I was comfortable in my choice of purchase and that everything was in order. They also helped me to understand all my options. Again, strongly recommend this location for purchasing a new or used vehicle. More

Excellent Brought (3) vehicles from Waldorf Toyota in the last (5) year & went with my aunt to purchase a corolla also. They worked with me as far as price bet Brought (3) vehicles from Waldorf Toyota in the last (5) year & went with my aunt to purchase a corolla also. They worked with me as far as price better than any Toyota dealer that I dealt with, even in my home state of Virginia. I am recognized by management as a returning customer. Just purchased a 2018 Tundra a couple of weeks ago & well satisfied with interest rate & payment. 👍🏽 More

By far the best Toyota out here. Let me start by saying we came from Riverdale... RIVERDALE! we tried the dealerships near by but it felt like they weren't taking us serious. When I t Let me start by saying we came from Riverdale... RIVERDALE! we tried the dealerships near by but it felt like they weren't taking us serious. When I tell you this dealership here not only did they help us out with getting a car but making sure it was one we loved! Jose is the man to talk to he presented our car in a way no one has ever presented a car before. Look you ever bought something and then had to figure out what it does... Mhmm Jose seriously will have you love the car YOU choose and Help you know your car before you leave. This man has been by far thee best Salesperson we have ever met. Will Riddick was one of the best financing agents that we have ever worked with. He walked us step by step on everything and he didn't close the deal until we was very satisfied with our payments! We have bought many new and used Vehicles but this dealship has the best customer service experience ever. We will be back! I recommend Jose as your Salesperson and Will Riddick as your Financing agent! Look if anything we had got a Black Toyota Corolla with Black interior! We are in love with our car! Thank you guys! From: Ashley & Irvin 😎 More

Didn't buy but great service and people I ended up going with a different vehicle because of options but the people at this dealership were great and super easy to work with. One of the best I ended up going with a different vehicle because of options but the people at this dealership were great and super easy to work with. One of the best dealers I've ever talked to or worked with. More

Has renewed my hatred of car service stations I had grinding brakes on my 2008 4 Runner, and I knew the service would require new rotors. I have changed the pads and rotors numerous times in addi I had grinding brakes on my 2008 4 Runner, and I knew the service would require new rotors. I have changed the pads and rotors numerous times in addition to replacing a seized brake caliper. I knew it would be expensive because of being a dealership, but I was not expecting the total xxxxxx I received. I expected to pay around 1000 dollars and was happy when it was only 900. During the replacement of the brakes, they discovered I also had a seized brake caliper, this had previously cost me around $75 at Autozone for the part. 4 rotors and brake pads have previously cost me around four hundred dollars to do the work myself. I was amazed when they said it was an additional 725 dollars for the new caliper. I am currently in the hospital and I am not capable of doing the work myself and only had the one day to get it done. The service rep told me there was no additional labor because the labor was already covered by already removing the rotors, tires, brake pads etc. What is even more a slap in the face is that he made it a point that he was doing me a favor. Just google 4 runner front brake caliper and see the price yourself. Great way to treat a 20 year vet and cancer patient. Absolutely horrible... More

Never again I purchased my 2006 Camry SE from this dealership in Sept 2005. I have taken my car here since day one. Back in 2015 my car was making noise and I too I purchased my 2006 Camry SE from this dealership in Sept 2005. I have taken my car here since day one. Back in 2015 my car was making noise and I took it there several times and they could not figure out the problem. Finally I took the car back and told them to keep it until they find the problem and they kept my car for 3 days then they came back with I needed a motor my options were to buy a new car or pay $7,000.00 for a new motor. So I went off in the dealership. I took my car to Rosner Toyota in Fredericksburg, VA and in less than 30 mins the technician found the problem and it cost me less than $200.00 to fix it. I have been going to Rosner Toyota ever since. "I WILL NEVER" deal with this dealership again. More

Bait and switch Are used to drive 18 wheelers for a living so I know a lot about vehicles for a woman or a man.I use to my work on my vehicle so I know alot about ve Are used to drive 18 wheelers for a living so I know a lot about vehicles for a woman or a man.I use to my work on my vehicle so I know alot about vehicles plus I did my homework on toyota. But Waldorf Toyota is the worst dealership I have ever been to. Bait and switch be prepared to have the interest rate go up on you the payment go up on you and to find out that your contract your loan was never approved but they're going to help you get a new loan with a higher interest and a higher payment. More

Easy and friendly transaction. Unfortunately, our Camry was totalled last week. We drove 30 miles, bypassing our local dealership, to get to Waldorf Toyota. We truly had the eas Unfortunately, our Camry was totalled last week. We drove 30 miles, bypassing our local dealership, to get to Waldorf Toyota. We truly had the easiest car transaction ever!! And, we have likely bought 25 cars between us. We just came to look and Dre, our salesperson, without pressure, showed us many different options, all at a great price, that we decided to buy today! When our first choice model, with the color and options we wanted was not available, they gave us a discount for accepting our second choice. Dre was outstanding - friendly, helpful, knowledgeable! We then went to see Erik in finance. That's when car sales usually are slow and full of pressure to buy add-ons. Erik was very friendly and easy to work with. He offered and explained options, but did not pressure us. One of the options offered so much value, that we actually purchased it. The financing was easy.and we were out of there in less than 45 minutes, I would say. The entire transaction, from.walking onto the lot until driving away in our new camry, was 2 hours at most. Tre even arranged to have the tags from our old camry turned into MVA and called for Enterprise to come pick up the rental that we drove to the dealership! True customer service, beyond our expectations! The car was spotless and ready as soon as we got out of finance. Tre explained everything that we needed to know about the car. It was the friendliest, low-pressure, knowledgable and easy to reach a deal dealership we have ever experienced, and we have lived all over the country. Thanks, Toyota of Waldorf!! More