
Waldorf Toyota
Waldorf, MD
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Great Buying Experience! I have purchased well over 10 new vehicles in my lifetime and must admit in many cases it's like going to the dentist and having a root canal procedur I have purchased well over 10 new vehicles in my lifetime and must admit in many cases it's like going to the dentist and having a root canal procedure. I must admit that dealing with Frank and his team of professionals was a pleasure I did not expect when I decided to trade in my spouses' Highlander. I was not pressured nor presented with the numerous back and forth to check with the manager to see if we can come to an agreeable price. The price was in my ballpark and the trade value for my vehicle was well within a fair price. Franks demeanor and professional service was the reason I chose to but the vehicle since I had many choices to go to in the marketplace. Not only will I enjoy my purchase, I plan to recommend the Waldorf Toyota Sales and Service whenever I get a chance. More
Best Dealership EVER....... Every part of my car buying experience was outstanding.....thank you Toyota Of Waldorf for my second new car with you guys. . . . .you rock A.J. JO Every part of my car buying experience was outstanding.....thank you Toyota Of Waldorf for my second new car with you guys. . . . .you rock A.J. JOHNSON More
Great Experience Like many people, I've had many bad car buying experiences. I've purchased two new cars from this dealership in less than a year. Part of the reason Like many people, I've had many bad car buying experiences. I've purchased two new cars from this dealership in less than a year. Part of the reason I went back the second time was a good experience the first time. The second time was even better than the first. Thank you Frank and the rest of the Toyota of Waldorf team! More
Great Experience!! Very knowledgeable Salesman & Hassle Free From our salesman Frank, to the sales manager Erik, and the Used Car Manager Mike the staff is pleasant, professional, and knowledgeable. The experien From our salesman Frank, to the sales manager Erik, and the Used Car Manager Mike the staff is pleasant, professional, and knowledgeable. The experience at Waldorf Toyota made buying a new car a true pleasure and we had fun test driving and choosing a car. It how buying is suppose to be! We will be back and recommend the team to our friends. Happy with my Toyota and the final deal can't be beat! The Z's More
A very easy and comfortable buying process We selected Waldorf Toyota through an internet referral program. Jason Lormore was the salesperson assigned to work with us. Initially we were i We selected Waldorf Toyota through an internet referral program. Jason Lormore was the salesperson assigned to work with us. Initially we were interested in finding a 2014 leftover or 2015 base trim car. Jason didn't apply any pressure to sway us toward a higher trim line. He listened to our needs and was patient as we discussed our wants for the new car. As we got to the end of our initial discussion, he politely asked what he could do to close the deal. We openly told he we were still shopping and wanted to sleep on it. He did call us on the next business day and I was happy to tell him we would be going with Waldorf Toyota. We had purchased three Toyotas in the past from a competing "one price" dealership in the Wash DC/ Baltimore region and were pleased with the experience, although understanding that we may have paid a little bit more for it. Jason, Erik and Waldorf Toyota have managed to match that type of buying experience and did it at a lower purchase price than the one price regional dealer. We look forward to a continued relationship with the good people at Waldorf Toyota. More
Great Experience Walked in, walked out with a new ride in record breaking time. Good man right there with straight forward approach. Highly recommended, great exper Walked in, walked out with a new ride in record breaking time. Good man right there with straight forward approach. Highly recommended, great experience and good pricing. More
Amazing Auto Purchase This was probably my 15th car purchase and by far the best. It was the best because for the first time it did not take me all day! Additionally, the This was probably my 15th car purchase and by far the best. It was the best because for the first time it did not take me all day! Additionally, the salesmanship is what knocked the ball out of the park! Debra Bolton, Eddie Richardson and Will did everything right. Even Lynn in the retail store is a gem .Everything right means that they did what I wanted them to do. They were at my beckon call for the time that I was at their facility, The vehicle in the appropriate color that I wanted was rushed to the dealership in no time flat! Salesmanship is what comes to mind........ Salesmanship deals with the conduct and attitude of those selling goods and services effectively. Effective sales requires a systems approach involving roles that sell, enable selling and develop sales capabilities within its employees. Toyota of Waldorf is an organization with world class salesmanship! The Toyota Corporation needs to clone this dealership! Kudos to them all!! ~ Denise R. . More
Waldorf Toyota Emily provided excellent professional service. I will highly recommend Waldorf Toyota to all my friends and associates. Everyone wanted to make sure m Emily provided excellent professional service. I will highly recommend Waldorf Toyota to all my friends and associates. Everyone wanted to make sure my experience was a positive one, and I drove off with my brand new Venza. Great service, and prices! More
Very satisfied customer!!! My daughters Camry had a check engine light on and a message to have "hybrid system checked" After reading these reviews I was so scared to bring in My daughters Camry had a check engine light on and a message to have "hybrid system checked" After reading these reviews I was so scared to bring in the car!! I also know that hybrid work can be costly! But the car needed to be fixed and since it's a hybrid, Toyota needs to do the work. I contacted the service manager Reggie and shared my concerns about the horrible reviews and he assured me that the car would be handled in a way that would "earn my trust"! He was patient and with sincerity wanted to make sure my experience was a positive one, and he did just that!! He returned all my calls in a timely fashion, he called with the estimate of what "had" to be done (according to the check engine light) and suggested some other things that could be fixed, but there was no pressure and he was very straight forward with me. The car was diagnosed and fixed in the timeframe he gave me. There was a couple recalls on the car and he made sure the work for those was done as well!! When I picked up the car the horrible noise was gone and it seems to be handling nicely!! I couldn't have asked for a better experience!! I now will be using this service center with confidence!! Thanks again Reggie and the "hybrid specific" mechanic who did the work!!! More
Great Service EVERY Time! Bought my Scion xA in 2004 and had Toyota of Waldorf do the servicing ever since. No major problems or issues with my baby! They've kept her running Bought my Scion xA in 2004 and had Toyota of Waldorf do the servicing ever since. No major problems or issues with my baby! They've kept her running beautifully for 11 years and I'm anticipating a few more before I need a new car. Will definitely check them out first when that time comes! Great service people, prices, and reliability! More