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Walker Buick GMC

Alexandria, LA

4.2
42 Reviews

1616 MacArthur Drive

Alexandria, LA

71301

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Showing 42 reviews

April 24, 2024

Jonathan Allen Gorum was our service manager. He was very helpful in notifying us and keeping us informed about the service of our 2020 GMC Sierra. He found some issue with the truck that needed More

by rjguillotjr
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Allen Gorum
April 12, 2024

Professional in every way! Excellent service from Tandy in the service department. From assistance with insurance to providing a rental car. More

by pbymorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tandy in service department.
March 28, 2024

John Slayter is a asset to Walker dealership he made sure I was happy with my purchase he answered all of my questions More

by patriciataylor66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Slayter
Mar 28, 2024 -

patriciataylor66 responded

Thank you John Slayter for all of your help

February 20, 2024

I came in for a suspension sound and a reason as to why my temp light came on. They let the car idle while they checked it and the radiator blew because my fan wasn’t working. I had to pay for the installa More

by Jarrod_bottley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Buck
December 08, 2023

I must say, I had a pretty good experience. ... Now, it may not be the same for everyone, I suppose it depends on whom your Service Advisor may be... I may have just gotten lucky, and gotten a g More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kollar
October 31, 2023

The salesman, John Slayter was amazing. He was very knowledgeable and friendly. Everyone we spoke to was friendly from sales to finance. We got a great deal on a '23 Terrain that we love a More

by Melissarstokes80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Slayter, Earl Williams
October 26, 2023

Abysmal. Truck sat 3 days just awating diagnosis. It never happened. On day 4 I took it to a shop that had MORE THAN 1 DIESEL MECHANIC. As long as this plac More

by h.palmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only the poor service writer
April 12, 2023

Alan and everyone at GMC are always awesome and take very good care of all my trucks needs. More

by cdbrown114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
February 23, 2023

Having recently purchased a new GM from this dealer, I highly recommend it. My last Yukon and dealer left a little to be desired. Walker went above and beyond answering my questions, making sure I knew More

by Fraser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Defee
October 26, 2022

I had a issue with my transmission. Spoke with Will Godfrey, new car sales and he hooked me up with Adam Kollar In the service department. I was able to drop off my truck and then Wal More

by malonellp74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kollar, Will Godfrey
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