Walker Buick GMC

The salesman John was Great. The people that clean up the truck left scratches all over. John got this issue solved at Ceramic Pro. I still have a Windshield full of little circ The people that clean up the truck left scratches all over. John got this issue solved at Ceramic Pro. I still have a Windshield full of little circles in the sunlight. I hope to have this issue solved soon. John Slayter very honest and knowledgeable. Good guy. More

The dealership is quite good. The extended warranty is somewhat disappointing. It is still in force but the recent repair evidently was not covered; I had to pay for it. Moreover, The extended warranty is somewhat disappointing. It is still in force but the recent repair evidently was not covered; I had to pay for it. Moreover, the type of failure should not have occurred in a gently used vehicle with only 37,000 miles on it and certainly should have been covered by the extended warranty. More

The problem I had was at the beginning undetectable. But in the end, they figured it out and it’s working fine. But in the end, they figured it out and it’s working fine. More

Tandy Thompson is the man! He provided me with excellent customer service. Professional,knowledgeable with great communication skills. If you must get your vehicle serviced in He provided me with excellent customer service. Professional,knowledgeable with great communication skills. If you must get your vehicle serviced in Alexandria,call this dealership! Ask for TANDY! He will take care of you.Thank me later. More

Today I had the pleasure of having Allen Gorum handling my situation. He was very prompt, courteous and professional. My vehicle was taken care of and ready to get back on the road in 2 hours. He kept me i my situation. He was very prompt, courteous and professional. My vehicle was taken care of and ready to get back on the road in 2 hours. He kept me informed every step of the way. I will definitely bring my vehicle back for routine servicing. Thank you Aalen Gorum!!! More

Allen Gorum was our service rep. .Professional and helpful. Answere all questions and I was very pleased .Professional and helpful. Answere all questions and I was very pleased More

Jonathan Allen Gorum was our service manager. He was very helpful in notifying us and keeping us informed about the service of our 2020 GMC Sierra. He found some issue with the truck that needed He was very helpful in notifying us and keeping us informed about the service of our 2020 GMC Sierra. He found some issue with the truck that needed serive and he made sure we were aware and gave us suggestions. His leadership skills and customer service skills are highly rated in our opinion. We appreciate his service. More

Professional in every way! Excellent service from Tandy in the service department. From assistance with insurance to providing a rental car. Excellent service from Tandy in the service department. From assistance with insurance to providing a rental car. More

I came in for a suspension sound and a reason as to why my temp light came on. They let the car idle while they checked it and the radiator blew because my fan wasn’t working. I had to pay for the installa my temp light came on. They let the car idle while they checked it and the radiator blew because my fan wasn’t working. I had to pay for the installation of a radiator when if they weren’t letting it idle they would have caught it was just the fan only. Then I had to speak to a manager because the advisor hiked the price on me after telling me one price for two days straight. Then he called and said he needed to give his guy something for tightening a bolt on my sway bar links. I’m a mayor, municipal magistrate, pastor, and on diverse state boards and I never want to give this type of service to anybody in my state. There was very little integrity and transparency. I paid $1200 for a fault of a technician letting the car idle in one spot forever AFTER the temp light was on. This was told to me by service advisor. More