Walker Buick GMC

A bad experience. I have a 2000 Buick Lesabre that needed the radio unlocked. Evidently a 1999 and earlier can be unlocked by inputting a code yourself. 2000 and la I have a 2000 Buick Lesabre that needed the radio unlocked. Evidently a 1999 and earlier can be unlocked by inputting a code yourself. 2000 and later requires a dealer visit. Can't take long and can't be too expensive, right? So I made an appointment (evidently they don't do walk-ins). Got my first shock when I was quoted $150+ for them to input the code. So I delivered the vehicle to them at 8:00 on Monday morning, Aug 8, 2022. It's now 9:00 on Friday morning, Aug 12 and still not fixed. Although the dealership has an automated text message system for updates, there has been no status input all week. I've called every other day and never get any valid reasons for the delay. Typical is "we'll try to get to it this afternoon". Still trying to contact them again today. Not happy about the price or the time it is taking. More

I didn’t have an appointment but had an emergency. Despite the long line, I was able to be worked in and taken care of. Despite the long line, I was able to be worked in and taken care of. More

The absolute worst service for warranty work I ever experienced. Will keep your truck all day and then tell you to leave it overnight they wasn't able to get to it that day. Takes maybe 15 mins to ho experienced. Will keep your truck all day and then tell you to leave it overnight they wasn't able to get to it that day. Takes maybe 15 mins to hook up computer and get a reading but they can't seem to get this accomplished in 10 hours. This has happened to me both times I have been there for service. More

They did everything they said they would do. They are friendly and fast. Great service. They are friendly and fast. Great service. More

Jeffery Williams is awesome. He went above and beyond to help us!! He brought the car to us due to.thw fact he loves us and I have cancer. I love the car and the service man. He went above and beyond to help us!! He brought the car to us due to.thw fact he loves us and I have cancer. I love the car and the service man. Thank you Jeffery!!! More

All the people in the service department were friendly & did the work in a timely manner. did the work in a timely manner. More

Very polite courteous a a a a a a a a a a a a More

Garrison was very helpful in getting what we wanted,car was in transit and he tracked it and had it ready asap ! Would highly recommend Walker Buick GMC . was in transit and he tracked it and had it ready asap ! Would highly recommend Walker Buick GMC . More

I recently had issues with my Cadillac stalling and contacted the manager Buster White who personally came to help bring my vehicle to the service center, which in turn, led me to my advisor Jason. I’m contacted the manager Buster White who personally came to help bring my vehicle to the service center, which in turn, led me to my advisor Jason. I’m sorry I’m not sure of the brilliant mechanic that fixed my issue, however, all three individuals were professional and I am grateful for their care and concern!!! I will forever be grateful for their help!!! More

I had work done at the service department. First of all, Collins was outstanding. He was very personable, knowledgeable, and organized. He looked me in the eye when speaking to me which I respect. I am so p Collins was outstanding. He was very personable, knowledgeable, and organized. He looked me in the eye when speaking to me which I respect. I am so pleased. More