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Walker Chevrolet

Franklin, TN

4.6
281 Reviews
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3940 Carothers Parkway

Franklin, TN

37067

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Showing 281 reviews

June 04, 2026

Had an oil change and drove a mile away and needed it towed back to the dealership. Huge mistake on their end that could have ruined our engine. More

by Ida Hofmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
Jun 04, 2026 -

Walker Chevrolet responded

Thank you for sharing your experience with us, Ida. We appreciate your feedback and understand your concern regarding the oil change. We encourage you to reach out to us at Walker Chevrolet directly to discuss this matter further. Your satisfaction is important to us. Thank you for bringing this to our attention. Sincerely, The Walker Chevrolet Team

Jun 06, 2026 -

Walker Chevrolet responded

Ida, we appreciate you taking the time to leave us this feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to Chris Derrigo at 615-591-6000 so we can work towards a resolution.

May 28, 2026

From the first interaction with your dealership, I knew I wanted to make my purchase here. As a former salesman myself I truly appreciated the professionalism I received from everyone I came in contact with. More

by perrycarney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek & Tommy
May 29, 2026 -

Walker Chevrolet responded

Thank you for your wonderful review, Perry! We’re thrilled to hear that your experience at Walker Chevrolet met your expectations and that you appreciated our professionalism. It’s always great to connect with someone who values quality service. We hope to see you again for your next vehicle purchase! The Walker Chevrolet Team

May 27, 2026

The team worked well to take care of my service needs for my vehicles,Malibu and corvette More

by CARL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 28, 2026 -

Walker Chevrolet responded

Thank you for the wonderful review, Carl! We’re thrilled to hear that we were able to take care of your service needs for both your Chevrolet Malibu and Corvette. Our team appreciates your support and looks forward to assisting you again in the future! Sincerely, The Walker Chevrolet Team

May 30, 2026 -

Walker Chevrolet responded

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2026

My Wife and I were looking for a particular Equinox Model and were unable to find one in IL where we live. We found the particular one that we wanted at Walker Chevrolet in Franklin TN. Upon finding online More

by SBWisers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage, Rich
May 20, 2026 -

Walker Chevrolet responded

Thank you for sharing your wonderful experience, Steve and Bridget! We're glad to hear that Gage and Rich provided exceptional service while helping you find the Chevrolet Equinox you were looking for at Walker Chevrolet. It's great to know our team made you feel comfortable and respected your time throughout the purchasing process. We truly appreciate your recommendation and look forward to assisting you again in the future. Safe travels in your new vehicle! Sincerely, The Walker Chevrolet Team

May 11, 2026

The dealer misquoted the price to put 4 New tires Michelin Pilot Sport 4S ZP on my 2023 Corvette Z51. They almost put the wrong tires on my car. They made it right and gave me the lower price. It too More

by Hthierry3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Burns
May 12, 2026 -

Walker Chevrolet responded

Thank you for sharing your experience with us! We're glad to hear that we were able to make things right regarding the tires for your 2023 Chevrolet Corvette Z51 and that you appreciated the pricing we honored. At Walker Chevrolet, we strive to provide excellent service, and we’re excited that you took advantage of our great promotion. We hope to see you again for any future needs! Sincerely, The Walker Chevrolet Team

April 18, 2026

It was great love my new truck looking forward to great service and long lasting More

by andersenr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 18, 2026 -

Walker Chevrolet responded

Thank you for your wonderful review, Andersen! We're thrilled to hear that you love your new truck and are looking forward to great service. At Walker Chevrolet, we strive to provide our customers with the best experience possible. We appreciate your support and look forward to seeing you again soon! Sincerely, The Walker Chevrolet Team

April 08, 2026

My truck needed a torque converter I bought a extended warranty to cover anything that would go wrong with the truck at the end of the day they wouldn't cover everything they claimed there labor rate was More

by Eangel747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
Apr 08, 2026 -

Walker Chevrolet responded

Thank you for bringing this to our attention. We understand that having a clear understanding of warranty coverage and service timing is important, and your feedback helps Walker Chevrolet evaluate how we can provide consistent guidance at every step. Please contact us directly so we can review your visit in more detail. We are committed to enhancing customer support and ensuring a positive service experience. The Walker Chevrolet Team

March 19, 2026

Shoutout to everyone at Walker Chevrolet! Salesperson Alex Arndt, Sales Manager Spencer, Finance Manager David were helpful and did an excellent job with me throughout the sales process for a More

by Lisa.r.johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Arndt
Mar 20, 2026 -

Walker Chevrolet responded

Thank you so much for your kind words, Lisa! We're thrilled that Alex, Spencer, and David provided excellent service during your vehicle purchase at Walker Chevrolet. Your recommendation is greatly appreciated, and we're delighted you are pleased with your new vehicle. We look forward to seeing you again! Sincerely, The Walker Chevrolet Team

March 19, 2026

Very friendly and no pressure sales. The deal was fair and I’m beyond satisfied with my experience. . More

by kevinfalsetto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 20, 2026 -

Walker Chevrolet responded

Thank you for your wonderful review, Kevin! We’re excited to hear that you had a friendly and pressure-free experience at Walker Chevrolet. Your satisfaction means a lot to us, and we appreciate you taking the time to share your thoughts. We look forward to seeing you again! Sincerely, The Walker Chevrolet Team

March 08, 2026

Was in the market to upgrade, went to several other dealerships to look at other options before I landed at Walker Chevrolet. Looked at several trucks that they had on the lot before I found the one th More

by PERRY0716
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich with The epic beard
Mar 08, 2026 -

Walker Chevrolet responded

Thank you for your wonderful review, Perry! We’re thrilled to hear that you had a positive experience at Walker Chevrolet while upgrading to your new truck. It's great to know that our team made the negotiation process easy and handled everything seamlessly, even with the out-of-state purchase. We appreciate your business and hope to see you again in the future! Safe travels with your new vehicle! Sincerely, The Walker Chevrolet Team

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