Walker Chevrolet

Customer satisfaction seems to be their main focus. The dealership is clean & the staff is nice. The dealership is clean & the staff is nice. More

The professionalism and teamwork demonstrated by Gage and Rich were exemplary throughout the entire process. My only significant concern involved the Finance Department. An APR of 7.69% was presented desp Rich were exemplary throughout the entire process. My only significant concern involved the Finance Department. An APR of 7.69% was presented despite my 841-credit score. When I requested an explanation for the rate, the response provided was simply, “That’s what it is.” At approximately 95% of the purchasing decision, this nearly caused me to terminate the transaction and leave. Limiting financing options solely to GM Financial is not in the best interest of highly qualified buyers. Customers with exceptional credit profiles should be provided with a clear explanation of available financing options and offered competitive alternatives when possible. More

Jacob was excellent at communicating and attentive to my needs. The actual service took longer than it should have, 6 hours, needs. The actual service took longer than it should have, 6 hours, More

Had an oil change and drove a mile away and needed it towed back to the dealership. Huge mistake on their end that could have ruined our engine. towed back to the dealership. Huge mistake on their end that could have ruined our engine. More

From the first interaction with your dealership, I knew I wanted to make my purchase here. As a former salesman myself I truly appreciated the professionalism I received from everyone I came in contact with. wanted to make my purchase here. As a former salesman myself I truly appreciated the professionalism I received from everyone I came in contact with. More

The team worked well to take care of my service needs for my vehicles,Malibu and corvette my vehicles,Malibu and corvette More

My Wife and I were looking for a particular Equinox Model and were unable to find one in IL where we live. We found the particular one that we wanted at Walker Chevrolet in Franklin TN. Upon finding online and were unable to find one in IL where we live. We found the particular one that we wanted at Walker Chevrolet in Franklin TN. Upon finding online, we were immediately called by one of their Salespersons (Gage). He was very helpful, answered all of our questions, and made us comfortable about purchasing a vehicle from another state. About 2 weeks later, we stopped into Walker Chevrolet and worked with another Salesperson (Rich). Just like Gage, Rich took the time to show us the vehicle, went over all of the features, and answered all of our questions. Both were also very respectful of our time. We were thoroughly impressed with all at Walker Chevrolet - and highly recommend this dealership to anyone looking to purchase a Chevy. THANK YOU and keep up the excellent customer service. Steve and Bridget Wise More

The dealer misquoted the price to put 4 New tires Michelin Pilot Sport 4S ZP on my 2023 Corvette Z51. They almost put the wrong tires on my car. They made it right and gave me the lower price. It too Michelin Pilot Sport 4S ZP on my 2023 Corvette Z51. They almost put the wrong tires on my car. They made it right and gave me the lower price. It took a couple days to get the right tires for my car which was a little inconvenient. I got the tires during a buy 3 get the 4th for a $1.00, so a great promotion. They honored the deal they originally quoted me which I appreciate. More

It was great love my new truck looking forward to great service and long lasting service and long lasting More

My truck needed a torque converter I bought a extended warranty to cover anything that would go wrong with the truck at the end of the day they wouldn't cover everything they claimed there labor rate was warranty to cover anything that would go wrong with the truck at the end of the day they wouldn't cover everything they claimed there labor rate was 220 dollars and that the warranty would not cover that so I had to pay 2,000 more dollars outta pocket and they had the truck for a week more than they claimed they would finish it by More