Back

Walker Chevrolet

Franklin, TN

4.6
288 Reviews
Contact Dealership

3940 Carothers Parkway

Franklin, TN

37067

Directions

By Type

Showing 288 reviews

August 11, 2026

Very friendly to deal with well work with them again for sure some day soon More

by richardreyes2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 11, 2026 -

Walker Chevrolet responded

Thank you for your feedback, Richard! We're glad to hear that you found our team at Walker Chevrolet friendly and that you would consider working with us again. We look forward to assisting you in the future! The Walker Chevrolet Team

August 09, 2026

Walker Chevrolet did an excellent job at maintaining my vehicle and making me aware of unused GM points that I was able to apply to my visit. Thanks for being incredible, always! More

by Holdyn Barder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Aug 10, 2026 -

Walker Chevrolet responded

Thank you for your review! We’re happy to hear you had an excellent experience with Walker Chevrolet and that our team was able to help you utilize your GM points. We appreciate your kind words and look forward to serving you again! Sincerely, The Walker Chevrolet Team

July 19, 2026

I ordered this car from Walker, and took delivery on 06/06/2014. From day one there was a problem with alignment that was never adequately addressed throughout the years by any service center. UNTIL NOW More

by jwsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 19, 2026 -

Walker Chevrolet responded

Thank you for your feedback! We’re glad to hear that your alignment issue has finally been resolved and that you're happy with your vehicle from Walker Chevrolet. It's also wonderful to know that our team was able to assist you with the veteran's discount. We appreciate your support and look forward to serving you again in the future! Sincerely, The Walker Chevrolet Team

July 14, 2026

We had a great experience. Tommy was awesome. Would highly recommend. Thank you to everyone at walker More

by Cssacbailey32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy
Jul 15, 2026 -

Walker Chevrolet responded

Thank you for taking the time to tell us about your visit! We’re glad to hear that you had a great experience with Tommy and that he provided you with awesome service. We truly appreciate your recommendation and look forward to serving you again at Walker Chevrolet! Sincerely, The Walker Chevrolet Team

July 09, 2026

Customer satisfaction seems to be their main focus. The dealership is clean & the staff is nice. More

by augustraines2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Slate, Tommy, & David
Jul 09, 2026 -

Walker Chevrolet responded

Thank you for your wonderful review, August! We are happy to hear that you found customer satisfaction to be our main focus and that you had a positive experience at Walker Chevrolet. Our team takes pride in maintaining a clean environment and having a friendly team. We hope to welcome you back soon! The Walker Chevrolet Team

June 22, 2026

The professionalism and teamwork demonstrated by Gage and Rich were exemplary throughout the entire process. My only significant concern involved the Finance Department. An APR of 7.69% was presented desp More

by 2026 Z51 Tahoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage, Rich
Jun 22, 2026 -

Walker Chevrolet responded

Thank you for your feedback. We’re glad to hear that Gage and Rich demonstrated exemplary professionalism and teamwork throughout your experience at Walker Chevrolet. We appreciate your concerns regarding the Finance Department and the APR presented. Your insights regarding financing options for qualified buyers are valuable, and our team will certainly take them into consideration. We strive to provide clear communication and competitive alternatives to all our customers. If you’d like to discuss this further, please feel free to reach out to us directly. Thank you for choosing Walker Chevrolet, and we hope to see you again. The Walker Chevrolet Team

June 11, 2026

Jacob was excellent at communicating and attentive to my needs. The actual service took longer than it should have, 6 hours, More

by mcclelland.b32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Jun 11, 2026 -

Walker Chevrolet responded

Thank you for your feedback! We appreciate your kind words about Jacob's communication and attentiveness to your needs. We also understand that the service duration was longer than expected, and we value your patience. Your experience is important to us, and we strive to improve. We hope to see you again at Walker Chevrolet for a smoother experience next time! The Walker Chevrolet Team

June 04, 2026

Had an oil change and drove a mile away and needed it towed back to the dealership. Huge mistake on their end that could have ruined our engine. More

by Ida Hofmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
Jun 04, 2026 -

Walker Chevrolet responded

Thank you for sharing your experience with us, Ida. We appreciate your feedback and understand your concern regarding the oil change. We encourage you to reach out to us at Walker Chevrolet directly to discuss this matter further. Your satisfaction is important to us. Thank you for bringing this to our attention. Sincerely, The Walker Chevrolet Team

Jun 06, 2026 -

Walker Chevrolet responded

Ida, we appreciate you taking the time to leave us this feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to Chris Derrigo at 615-591-6000 so we can work towards a resolution.

May 28, 2026

From the first interaction with your dealership, I knew I wanted to make my purchase here. As a former salesman myself I truly appreciated the professionalism I received from everyone I came in contact with. More

by perrycarney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek & Tommy
May 29, 2026 -

Walker Chevrolet responded

Thank you for your wonderful review, Perry! We’re thrilled to hear that your experience at Walker Chevrolet met your expectations and that you appreciated our professionalism. It’s always great to connect with someone who values quality service. We hope to see you again for your next vehicle purchase! The Walker Chevrolet Team

May 27, 2026

The team worked well to take care of my service needs for my vehicles,Malibu and corvette More

by CARL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 28, 2026 -

Walker Chevrolet responded

Thank you for the wonderful review, Carl! We’re thrilled to hear that we were able to take care of your service needs for both your Chevrolet Malibu and Corvette. Our team appreciates your support and looks forward to assisting you again in the future! Sincerely, The Walker Chevrolet Team

May 30, 2026 -

Walker Chevrolet responded

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

1
...