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Walker Chevrolet

Franklin, TN

Overview
Reviews
Vehicles
4.6
243 Reviews
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3940 Carothers Parkway

Franklin, TN

37067

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Showing 243 reviews

June 12, 2023

Good responses from the service department. Were prompt and helpful and I did not have to wait that long for my car to be ready. Very professional and attentive. More

by mvazin957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
Report | Print
Jun 14, 2023 -

Walker Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Walker Chevrolet Team

June 11, 2023

they had me waiting in the sales office for more then 7 hours it will not happen again More

by santonastasovincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
Report | Print
Jun 13, 2023 -

Walker Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Walker Chevrolet Team

Jun 13, 2023 -

Walker Chevrolet responded

Hello - One of our managers, Joe, reached out to you to discuss your concerns. We do understand that your initial visit to purchase your car fell far short of your expectations - and ours. We have made some pretty significant changes in staffing and management since your visit because we do take great pride in how we treat our guests. We would love to see you again if you choose, but, either way, we appreciate your frank feedback to help us improve the way we treat each guest who walks through our door!

May 31, 2023

Good response from all sales people not long delay in getting paperwork. It was a busy Saturday PM. More

by Jcbakerut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos, Walker Chevrolet, Walker Chev Reputation
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Jun 05, 2023 -

Walker Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Walker Chevrolet Team

May 28, 2023

I had a great experience with buying a new Traverse and very happy with the new SUV Everyone was very nice and professional More

by Ron. Sapino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
Report | Print
May 31, 2023 -

Walker Chevrolet responded

Ron, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Walker Chevrolet Team

May 21, 2023

Wait 8 hours and i came next because they did something wrong. Not happy all More

by Shokhrukh Mardiev
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic
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May 23, 2023 -

Walker Chevrolet responded

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Sincerely, The Walker Chevrolet Team

May 18, 2023

This was the best New car experience I’ve ever had totally worth the four plus hour drive from my home town in SWVA to Nashville. I was in and out in 2 hours which included my new car demo and walk th More

by Uradevilanunoit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal White. ??????????, Walker Chevrolet, Walker Chev Reputation
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May 19, 2023 -

Walker Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Walker Chevrolet Team

May 03, 2023

Josh did a great job of getting me out of my old truck and into a new one More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh, Scott
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May 04, 2023 -

Walker Chevrolet responded

Mike, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Josh's efforts have made the difference in your truck-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Walker Chevrolet Team

April 28, 2023

The Walker Chevrolet team and Michael White specifically were all fantastic. Would highly recommend them! More

by keenanfkolinsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael White, Walker Chevrolet, Walker Chev Reputation
Report | Print
May 01, 2023 -

Walker Chevrolet responded

We cannot thank you enough for your wonderful review of Walker Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Walker Chevrolet Team

April 23, 2023

Friendly service and the staff was welcoming when I arrived at the dealership. I will go here again. More

by Stephanie pina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walker Chev Reputation
Report | Print
Apr 25, 2023 -

Walker Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Walker Chevrolet Team

April 17, 2023

I always get a really great service at Walker Chevrolet. Really recommend to get service here. More

by nuphawan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Apr 20, 2023 -

Walker Chevrolet responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Walker Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Walker Chevrolet Team

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