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Walker Chevrolet

Franklin, TN

4.6
245 Reviews
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3940 Carothers Parkway

Franklin, TN

37067

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Showing 245 reviews

December 22, 2022

Great experience all the way around, I would recommend and would not hesitate to purchase from them again. More

by Blue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
December 21, 2022

Very professional and very personal. Love being in walker family and telling all my friends and family More

by kelliegwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey and Hunter, Walker Chevrolet, Walker Chev Reputation
Dec 23, 2022 -

Walker Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 20, 2022

Ryan, my salesman and Nick, the Used Car Manager, were great to work with and I got a fair deal. More

by ttorau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan, Nick and Shane, Walker Chev Reputation
Dec 22, 2022 -

Walker Chevrolet responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

December 16, 2022

Convenience and service were excellent. Worked with my schedule. Very happy with service writer. Will use again. More

by Mike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Service writer , Walker Chev Reputation
Dec 17, 2022 -

Walker Chevrolet responded

Mike, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 14, 2022

Great customer service from the staff here. From start to finish they kept me informed of the status of my order. When we received our car it was prepped and ready to go. The salesman went over More

by rickspur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
Dec 16, 2022 -

Walker Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

November 30, 2022

The salesman showed us and explained the basic operations of the 2022 Chevy Bolt EV. He next allowed us to take a short drive to experience the operating and features of this electric vehicle. He answered More

by darrell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
Dec 02, 2022 -

Walker Chevrolet responded

Darrell, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2022

Everyone treated us extremely well, buying a vehicle is always stressful but the team at Walker wanted the experience to be positive and asked how they could help us find the right vehicle with the payment More

by Kbrinton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
Dec 02, 2022 -

Walker Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance in the future. Take care!

November 28, 2022

Sadly I can no longer recommend Walker. Sales/Finance team was GREAT to deal with when buying an almost new truck from them. Took my truck to service department for all oil changes, tire ro More

by tylerwaldrop43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walker Chev Reputation
November 14, 2022

We purchased new tires at dealership. Very bad communication and false information given prior to purchase. Same service cheaper at other reputable places. More

by LDX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department , Walker Chev Reputation
Nov 16, 2022 -

Walker Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Chris Derrigo at 615-591-6000 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 06, 2022

I had the absolute worst experience at Walker Chevrolet! I would not recommend this dealership to anyone. You would think being a cash paying customer (no finance) would be a great thing but not there! tota More

by Not Happy with Walker
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
Nov 10, 2022 -

Walker Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to Haley Seagraves at (615) 591-6013 so we can work towards a resolution.

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