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Walker Chevrolet

Franklin, TN

4.6
237 Reviews

3940 Carothers Parkway

Franklin, TN

37067

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Showing 237 reviews

June 24, 2022

I drove 300 miles to trade with them bought a 2012 Tahoe drove back home 7 days later truck would not start so i call to let them know they said it was services if it was it wasn't very good they did not se More

by ricky.drannon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
Jun 28, 2022 -

Walker Chevrolet responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We would like an opportunity to make this up to you. If you are willing, please reach out to Chris Derrigo at 615-591-6000 so we can work towards a resolution. Take care!

Jun 28, 2022 -

ricky.drannon responded

I try to reach out before i wrote this but all i seem to get was and O well some one was going to call me that never happened so here we are i did replace the battery in the Tahoe last Friday hopefully that will solve the problem the battery was bad if your service dept had of check it they would have found but instead they decided just to boost it and let the buyer have to foot the bill for a new battery Ricky

Jun 29, 2022 -

ricky.drannon responded

Update i have spoken with Scott from Walker he was nice person and said he was going to take care of my problem so they will take care of you just need to get in touch with the management team and not anyone in sales so i will probably do more business with them in the future

May 17, 2022

Walker Chevrolet Service my Malibu and Put some tires on my car. The Staff is very nice and friendly. More

by sybil37064
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walker Chev Reputation
May 24, 2022 -

Walker Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Walker Chevrolet. We look forward to your next visit! Take care!

May 26, 2022 -

sybil37064 responded

Thank You

May 16, 2022

Walker Chevrolet in Franklin helped me repair my 2007 Buick. I am older and do not want to buy used or new at this time. Friendly and easy to talk with. More

by eileenlc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
May 24, 2022 -

Walker Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback! We hope you have a great day!

May 08, 2022

Just needed new key fob. Quoted 1:20 and took double the time. Very nice employee came up to me twice saying he would check on delays but never followed up. Expensive, long l More

by stevestradtman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
May 24, 2022 -

Walker Chevrolet responded

Hi, thanks for taking the time to leave a review. We would like the opportunity to address your concerns. Please reach out to Chris Derrigo at 615-591-6000 when you have a chance. Thank you, and we look forward to hearing from you.

April 28, 2022

Got me right in and right out. Very personable and professional. Did not have to wait long. More

by sandyshwab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
May 24, 2022 -

Walker Chevrolet responded

Hello, thank you for sharing your positive experience! We hope you have a great day!

April 25, 2022

They are very easy to talk to and kind. They helped us get the right vehicle. More

by Lawrenceshelton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey
May 24, 2022 -

Walker Chevrolet responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

April 04, 2022

Outstanding staff at Walker Chevrolet in Franklin Tennessee. The staff serviced my Corvette and Silverado pick-up truck quickly on different days. It was enjoyable dealing with such professional cour More

by mwcurry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
May 24, 2022 -

Walker Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Walker Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2022

Know who I am and always get personalized service, very fair to deal with. Always recommend. More

by mdlangford9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel, Walker Chev Reputation
May 24, 2022 -

Walker Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 02, 2022

Sydney was approachable and made the buying process of my new vehicle simple and painless. More

by RVanderwoude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Hunt, Walker Chevrolet, Walker Chev Reputation
May 24, 2022 -

Walker Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Walker Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2022

Wonderful experience Nick was very professional and helpful throughout the one year and three experience . Very professional and I would recommend Walker Chevrolet my friends, as I already have done. A More

by scttbiles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
May 24, 2022 -

Walker Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Walker Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

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