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Walker Chevrolet

Franklin, TN

Overview
Reviews
Vehicles
4.5
241 Reviews
Call Dealership (615) 591-6000

3940 Carothers Parkway

Franklin, TN

37067

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Showing 241 reviews

February 24, 2025

The receptionist was not professional at all. Tried to use my rewards points, she lied about the amount I had when I showed the app of the correct amount. Also, I had a few questions here and the More

by Kio Pos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walker Chevrolet
Report | Print
Feb 26, 2025 -

Walker Chevrolet responded

Thank you for your feedback. We understand your concerns regarding your experience with the receptionist at Walker Chevrolet, and we appreciate you bringing this to our attention. It's great to hear that the mechanic did a fantastic job on your oil change and that you were satisfied with the service time. If you have any further questions or would like to discuss your experience, please feel free to reach out to us directly. Sincerely, The Walker Chevrolet Team

February 14, 2025

No Pressure Sale. Could not have been more accommodating with what was best for our needs. More

by Vch344
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
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Feb 14, 2025 -

Walker Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you felt no pressure and found our team at Walker Chevrolet accommodating to your needs. We strive to create a positive experience for every customer and appreciate your kind words. We look forward to seeing you again soon! Sincerely, The Walker Chevrolet Team

February 13, 2025

We walked into the dealership not at all planning to buy that day. Tim made everything a breeze and was so accommodating that we left with a 2025 suburban. We will definitely be back! More

by cynthia689
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim, Walker Chevrolet, Walker Chev Reputation
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Feb 14, 2025 -

Walker Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that Tim made your experience at Walker Chevrolet so enjoyable and seamless that you ended up driving home in a 2025 Suburban. We appreciate your trust in us and look forward to seeing you again! Safe travels until then! Sincerely, The Walker Chevrolet Team

February 05, 2025

Daniel is a fantastic service rep. He is cheerful, helpful and strives to get you in and out quickly. More

by CatnLil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
Report | Print
Feb 06, 2025 -

Walker Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our service team at Walker Chevrolet. Daniel truly exemplifies the customer service we strive for, and we appreciate you taking the time to share your feedback. We look forward to seeing you again soon! Sincerely, The Walker Chevrolet Team

February 05, 2025

Wonderful dealership! Great service! Happy people! Easy to deal with! Best experience we've had in a long time. More

by LYNNFUSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
Report | Print
Feb 06, 2025 -

Walker Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you had such a wonderful experience at Walker Chevrolet. Our team strives to provide great service and create a positive atmosphere, and it's fantastic to know we achieved that for you. We look forward to seeing you again soon! Sincerely, The Walker Chevrolet Team

January 30, 2025

This was the easiest purchase of a new vehicle I have had the pleasure of purchasing, great team to work with, More

by charlesshives
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
Report | Print
Jan 31, 2025 -

Walker Chevrolet responded

Thank you for your kind words! We're thrilled to hear that your experience at Walker Chevrolet was the easiest purchase of a new vehicle you've had. Our team strives to provide excellent service, and we appreciate you taking the time to share your feedback. We look forward to seeing you again for any future needs! Sincerely, The Walker Chevrolet Team

January 21, 2025

Good people to work with! Felt comfortable working with them! Will recommend them to others in the future More

by davidward722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
Report | Print
Jan 22, 2025 -

Walker Chevrolet responded

Thank you for your wonderful review! We're delighted to hear that you felt comfortable working with us at Walker Chevrolet. It's great to know that you would recommend us to others. We look forward to serving you again in the future! Sincerely, The Walker Chevrolet Team

January 17, 2025

Lack of customer service it took me 4 months to get a buyback for a brand new vehicle! More

by jwsnodgra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Walker Chevrolet, Walker Chev Reputation
Report | Print
Jan 20, 2025 -

Walker Chevrolet responded

We appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Walker Chevrolet Team

January 15, 2025

Everyone at Walker Chevrolet was friendly and nice to deal with. Very pleased with my experience there. More

by wesley.85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan, Derek, Ray, Michael, Walker Chevrolet, Walker Chev Reputation
Report | Print
Jan 16, 2025 -

Walker Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a pleasant experience at Walker Chevrolet and found our team friendly and accommodating. We appreciate your kind words and hope to see you again soon! Sincerely, The Walker Chevrolet Team

January 13, 2025

Outstanding dealership with wonderful staff, great inventory, and A+ customer service. Stacey Muns and Brock Daly were especially awesome. More

by Gary Jenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Muns, Walker Chevrolet, Walker Chev Reputation
Report | Print
Jan 13, 2025 -

Walker Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience at Walker Chevrolet. Stacey and Brock will be delighted to know that you found their service outstanding. We appreciate your support and hope to see you again soon! Sincerely, The Walker Chevrolet Team

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